JE

JAVER ESQUIVEL

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Verified Customer
Walnut, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service. Professional handling of issues before them.
Excellent experience every time I bring my Equus in.
Recommended
Employees worked with

Verified Customer
Bellflower, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
auto maintenance
Very quick
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/22/2014 10:34 AM

Hi Diane.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

PC
gravatar
PETER C.
Diamond Bar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
thanks or your service
i am gald to get your help. your service is so outstanding.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/15/2014 08:11 AM

Hi Peter.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department is always great.
Javer in the service department is wonderful. He is always willing to work with you and to get the job done.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/11/2014 09:42 AM

Hi Sharon
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

WW
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The courtesy and respect the service advisors provide make the service experience worth while. They listen and they get it right unlike other dealerships. The actual service tech's are top drawer in my book. My car runs great thanks to Joey and the crew.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/11/2014 09:08 AM

Hi William
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

AH
gravatar
ANN H.
Upland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful
The service advisors was wonderful
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 11/20/2014 10:12 AM

Hi Ann
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

CB
gravatar
CARMEN B.
Pico Rivera, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great customer service w have
5
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 11/18/2014 08:21 AM

Hi Carmen
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
All of the employees at Puente Hills Hyundai concern themselves with the happiness of the customers
Recommended

EK
gravatar
EUNSANG K.
La Habra, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall serevice
Very kind and fast
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 11/05/2014 10:25 AM

Hi Eunsang
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

IP
gravatar
IRIS P.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Iris' review
Javier is great. He's honest and upfront of the prices and job that my car needs. It's hard to find a good service provider that doesn't take advantage.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/29/2014 08:18 AM


Hi Iris
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

TF
gravatar
TERRY F.
Yorba Linda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javier the Service advisor is Great!
Always great Service!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/24/2014 09:08 AM

Hi Terry
Thank you for taking the time to write your review.
WE appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

EB
gravatar
EVA B.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GENESIS SERVICE
what makes this site the best is Javier Esquivel. his customer service skills are off the chain.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/21/2014 08:11 AM

Hi Eva
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

HS
gravatar
HEE S.
Walnut, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!! Patient and kind!!
everyone is hospitable and kind. Service is efficient and staff are very knowledgable. The service lounge for customers is very comfortable as well with free coffee and popcorn. The best service, thank you all
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/10/2014 07:55 AM

Hi Hee
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed  back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/30/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, fast and speedy service!
I really like bringing my 2010 Gen Coupe to be serviced at Punte Hills Hyundai. The service department people are very friendly and courteous. If you pay to have your car's scheduled service work completed, you get 3 free oil and filter changes for free, plus a free car wash! I usually get my car serviced on Saturdays on the first come first serve basis. Good service by good people. Thanks!
Recommended
Employees worked with

TR
gravatar
TONI R.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service
Excellent friendly customer service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/30/2014 08:05 AM

Hi Toni
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

LC
gravatar
LARRY C.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice Place to Hang Out
Came in for a couple of recall visits. Facility is easy to get to, nice open area for customer waiting, with coffee and hot dogs and Internet.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/14/2014 11:19 AM

Hi Larry
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

JP
gravatar
JENNIFER P.
Fullerton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service!
Without an appointment on a busy Sat. morning, I was still able to get an oil change within an hour and my car was cleaned inside & out! Exceptionally nice and helpful staff and great waiting area with good snacks. I will never go to any other Hyundai dealership again--Puente Hills Hyundai is the best!!!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/12/2014 02:37 PM

Hi Jennifer
thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

LC
gravatar
LARRY C.
Ontario, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Good customer service
Had a pleasant experience. And they washed my car.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/05/2014 08:00 AM


Hi Larry
thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

KP
gravatar
KATHLEEN P.
Coto De Caza, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintenance
Staff were very friendly and helpful. Dealership is clean and they have free hot dogs and coffee.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/23/2014 09:03 AM

Hi Kathleen
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

JB
gravatar
JOHN B.
Placentia, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Center
The service center made sure all my needs were met when my car started making noises. I did receive a little resistance when it came to a rental car as did a woman to my right, however I ended up receiving one. Also, my paperwork said a free car wash was included, but my car was not washed. Overall, I am happy with the service. Also, the gentleman who helped me made sure that everything was taken care of for me. I appreciate the service!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/25/2014 10:18 AM


Hi John
Thank you for taking the time to write your review.
WE appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.