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SureCritic / Hyundai Dealer / St. Charles Hyundai / JARED HENNING
JH

JARED HENNING

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(195 reviews)
53

Reviews of JARED HENNING

Verified Customer
Saint Charles, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Location.
Fast and friendly service.
Recommended
Brad D. from St. Charles Hyundai responded on 03/12/2018 07:22 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
AV
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Amanda V.
Foristell, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service and Very Timely!
St. Charles Hyundai is alway very polite and helpful when doing services to my car. Due to a recall my engine needed replaced, this was done in just over a week. Hyundai extended the warranty, offered a loaner and paid for towing....that is standing behind your product and making it right. Great job!
Recommended
Bob R. from St. Charles Hyundai responded on 03/10/2018 05:29 AM

Thank you for your business ! we appreciate your service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
BO
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Brian O.
O Fallon, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super as always.
Very professional, very clean. Awesome as always, will be back.
Recommended
Brad D. from St. Charles Hyundai responded on 03/07/2018 02:38 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Saint Charles, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome!
Awesome!
Recommended
Bob R. from St. Charles Hyundai responded on 02/28/2018 05:42 AM

Thanks again for your business ,we greatly appreciate you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
CC
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Cecelia C.
Saint Peters, MO
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
honesty
I am always treated with respect and I trust this dealership. I have nitrogen in my tires and whenever I have needed service for tire pressure the staff always gets me right in and I appreciate that. I would not go to anyone else for service.
Recommended
Brad D. from St. Charles Hyundai responded on 02/23/2018 10:22 PM

Thank you for the great five star survey. We greatly appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
JO
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John O.
Saint Peters, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
need to get replacement parts faster
been a week and the parts haven't come in yet, why should it take that long
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/19/2018 12:10 PM

Thank you for the positive feedback. I will be in touch soon about the part that is on order.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
LS
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Lori S.
O'Fallon, MO
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Couldn’t help much with the old car, but awesome putting me in a new one.
I have owned a Hyundai since 1999. I drive my cars until they just can’t go anymore. I had a 2007 Elantra that served me quite well. The cost of repair was more than the value. So it was time for a new one. Everyone there helped me find the car I needed and took great care of me. Thank you Nathan, Kevin, and Jay! If I am unlimited car budget and could buy any car I wanted, I’d be right back there to buy a Hyundai.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 02/15/2018 10:27 AM

Its been a pleasure knowing you and servicing your cars all these years. We are looking forward to many more!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
JH
JARED HENNING
JS
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Joseph S.
Saint Charles, MO
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
They always get us in promptly and do excellent work.
Not only have they taken care of everything we've brought the car in for, this time I needed help connecting my new phone to the car and (I think his name was Don?) took care of that also! Always helpful and courteous.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/09/2018 07:20 AM

Thank you for the 5 star review! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
SK
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Stephen K.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
visit
Took longer than expected - thinking they forgot about me.
Not Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 01/25/2018 04:58 AM

Thank you for the feedback. We apologize that the service did not meet your standards and are working on our process to make sure everything is done in a timely manor. I would like to contact you so we can tlak about your visit and  make sure you are satisfied. I will be in touch shortly. 

St Charles Hyundai Service, 

Kyle Woodworth 

Employees worked with
JH
JARED HENNING
KP
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Kelly P.
Saint Peters, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service and Saturday hours
Kyle was very friendly and helpful. Love that the service department is open on Saturday.
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 01/25/2018 04:58 AM

Thank you for the amazing feedback! We really appreciate and hope to see you again for your next visit! 

St Charles Hyundai Service,

Kyle Woodworth 

Employees worked with
JH
JARED HENNING
Verified Customer
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/16/2018 01:23 PM

Thank you for the 5 star review! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
Verified Customer
Wentzville, MO
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great as usual.
Comfortable waiting area. Great review of requirements. Timely completion of work.
Recommended
Bob R. from St. Charles Hyundai responded on 12/26/2017 05:11 AM

Thank you again for your continued service with us ! you are greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
CH
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Craig H.
O Fallon, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional Friendly Service
I found everyone to be very professional and friendly. It was a very pleasant experience.
Recommended
Bob R. from St. Charles Hyundai responded on 12/13/2017 05:50 AM

Thank you for the great review ! you will always get that same great service  each time ! we look forward to your next service with us.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
O Fallon, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Job
Got the job done quick and efficient.
Recommended
Brad D. from St. Charles Hyundai responded on 12/07/2017 02:28 PM

Thank you for the great five star survey on your recent service trip to our dealership. We appreciate all your continued business done with our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
JL
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Joseph L.
Lake Saint Louis, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sales and Maintenance
My experience, so far, has been excellent! The car is a good example of ingenuity !
Recommended
Bob R. from St. Charles Hyundai responded on 12/04/2017 05:05 AM

Thank you for your business and for choosing us to service your vehicle,we greatly appreciate it .we look forward to your next service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
WL
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WAYNE L.
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
my second service at Hyundai
A routine 6 month check and oil change and two call backs fixed. Nothing to write home about but satisfactory
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 11/27/2017 03:19 PM

Thanks for the great survey! Your experience is important to us. Let us know how we can make your next visit a 5 star experience.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
JH
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James H.
O'Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful Dealership
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2017 01:14 PM

Thank you for the perfect five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
KB
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Kristine B.
O Fallon, MO
2015 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unhappy with last visit
Until this visit, I would have.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 11/13/2017 06:21 AM


Please accept our appologies for your extended wait time and temporarily misplacing your keys. Your experience is far from acceptable. I've used your feedback to reinforce proceedures we have in place to prevent these issues. We can provide a much better experience and I hope you will give us the opportunity to prove that to you. Your business is important to us. We look forward to seeing you for your next service.

Thank you,

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
JH
JARED HENNING
CD
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Charles D.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome people
As usual St Charles Hyundai did a great job working on my wife's Sonata.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/19/2017 05:10 AM

Thank you for the positive review! We appreciate your business and look forward to seeing you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
Verified Customer
Waterloo, IL
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and Polite
The service i received was great. I was in and out in one day. Everyone was very friendly and helpful.
Recommended
Bob R. from St. Charles Hyundai responded on 10/16/2017 03:04 PM

Thank you for the positive review! We appreciate your business also, if there is anything we can do in the future to make your next visit a 5 star experience please let me know !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
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