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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAYANT JUSSAL
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JAYANT JUSSAL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

Reviews of JAYANT JUSSAL

Verified Customer
Walnut, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Thank you
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/12/2018 10:51 AM

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
EM
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Elizabeth M.
Azusa, CA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular maintenance
They were professional, efficient and kind. I am disabled and that means that I am slow. I never felt rush and my car was ready on time. I am definitely going back there for all my maintenance on my Santafe.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/12/2018 10:44 AM

We always appreciate positive feedback from our customers.
When our customers leave here happy, that makes us happy.
Thank you for taking the time to fill out our survey.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
PN
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Phasothi N.
La Palma, CA
2018 Hyundai Ioniq Plug
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overall rating
They made sure you're satisfied with the service and they're friendly.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/09/2018 09:04 AM

Thank you for taking your time to fill out the survey.
We always appreciate your business.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
SK
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Sandy K.
Diamond Bar, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Match service
Willing to match service save me time to drive a longer distance.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/07/2018 03:42 PM

We try to do our best to make you happy.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
AT
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Arthuir T.
Fontana, CA
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
Great job guys keep up the good work and big thank you to jj
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/05/2018 05:11 PM

Thank you for the great review!!  JJ will appreciate this ,too.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Whittier, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Smooth sailing!
The process was smooth as heck!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/02/2018 11:33 AM

Thank you for the 5 star survey.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
FS
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Fady S.
La Puente, CA
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Feedback
When I picked up the car, I got the key and I had to look for it in the entire parking lot. Also the passenger seat was dirty with grease
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/29/2018 10:30 AM

I am sorry that our service did not meet your expectation.  Please come and see me.  I will clean up that grease on your seat.  Thank you for taking your time and filling out the survey.  We always appreciate input from customer.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
avatar
ROBERT BINKLEY
KP
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Kolwer P.
West Covina, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Guest
This place is soo AWESOME! I Love coming here because they make u feel like right at home! They are soo nice and tell you exactly what you need without having to spend a dime more! And their customer service is GREAT!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/24/2018 03:51 PM

Thank you for the great review!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
La Habra Heights, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly environent
Friendly place , jay did a great job .
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/24/2018 02:21 PM

Thank you for the 5 star review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
GL
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Gloria L.
West Covina, CA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, prompt service.
It was great. They were on time and curtious.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/24/2018 02:20 PM

Thank you for taking the time to fill out our survey.
Your kind words are much appreciated.


Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Westminster, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing service
I had a great time servicing my car at puente hills, my service advisor jay jay was very helpful and very informative about what needs to be done for my vehicle.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/24/2018 02:19 PM

Your feedback is very valuable to our dealership.
We are so glad your experience here was a good one.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JA
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Jannete A.
Brea, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The service and very attentive by the people there
I went for an issue with my car and it was handled and on top of that a recall issue was also handled. My car is running fabulous and it was even washed. This is how it is supposed to be. I was expecting a fight and it was so stress free.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/24/2018 02:17 PM

We are so glad your experience here was a positive one.
Thank you for the great review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
San Gabriel, CA
2016 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT value!
Sean the service manager quoted me a price on tires around a month ago, and when I went to pay, the price was heavily discounted. I don't know! The tires are great! I even Googled them and apparently they're the performance tires! Also, JJ, my service rep got my car in and out of there in way less time than estimated. I'm VERY HAPPY with this Service Department!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/22/2018 08:56 AM

Thank you for the great review.  I am sorry to hear about the rear wiper.  I heard you came in and Brian helped you to put the right size wiper blade.  Thank you for being a loyal customer to Hyundai.  I will make sure to earn 5 stars from you next time.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Chino Hills, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No issues
I was promptly greeted by a service advisor as soon as I pulled into the service bay. Once inside, I only waited a few minutes before I sat down with the main service advisor. Service was completed on-time and I was informed of any changes to the original estimate.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/18/2018 10:43 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
West Covina, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
The service is always good
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/18/2018 10:39 AM

We are so glad your experience here was a positive one.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
Verified Customer
Los Angeles, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oill changed
Good work ing
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/18/2018 10:37 AM

Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Los Angeles, CA
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Always helpful and friendly staff.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Montclair, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice and Polite
Everyone was very nice and polite. I will be going back for future services.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Azusa, CA
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and very helpful.
Quick timely service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/09/2018 08:12 AM

I am glad that you are happy with our service.  We have to try harder to earn 5 stars next time .^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
EG
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Estela G.
La Puente, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
great customer service
Great customer service jar service representative went above and beyond to help and service our needs
Recommended
Employees worked with
JJ
JAYANT JUSSAL
avatar
ROBERT BINKLEY
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