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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAE LEE
JL

JAE LEE

SERVICE ADVISOR
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(519 reviews)
84

Reviews of JAE LEE

IJ
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Irma J.
La Puente, CA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept.
Customer service is great!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DM
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Dongsoon M.
Walnut, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Ask for either Jae or Sean. They provide the best and most appropriate service to you!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
West Covina, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Identified the problem and was taken care of in a timely manner. I was kept informed of the progress at all times
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
PP
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Patricia P.
West Covina, CA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Friendly staff
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Covina, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellence
Never have an issue when I take my car in.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
HW
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Hee W.
Los Angeles, CA
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Puente Hills Hyundai service best
Puente Hills Hyundai service centers always provide the best service.
Mindless anxiety with a small breakdown always makes me comfortable. In particular, two Korean employees renewed Hyundai's image.
I always received the best service.
Thank you.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Whittier, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
woohoo!
A+
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
HL
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Hugo L.
Diamond Bar, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Honest service call
Thank you PH Hyundai for your honesty.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DT
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David T.
Whittier, CA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast courteous
Most definately
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MC
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Marian C.
La Habra, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent customer service
The convenience of being able to make an appointment for servicing is great. Most dealerships take all day to complete job. Never had to wait more than a couple of hours to get my car back. Highly recommend this dealership to my friends and family.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
HP
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Hyeong P.
Buena Park, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICE CONSULTANT
VERY NICE
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
NR
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Nelly R.
Azusa, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and to the point, no run around!
I was very happy with the service, felt very comfortable and sure of what I needed cause Jae Lee explained it all clearly.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
SJ
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Steven J.
Rowland Hghts, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service.
Great customer service. Friendly team members.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
JW
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Jennifer W.
Montebello, CA
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Jae Lee is the service rep who took care of me. He is efficient and helpful in communication the problem and status of the car. Very professional.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Placentia, CA
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful team
From beginning to the end of service, the Hyundai staff was helpful, courteous, and worked hard to solve my car issues.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
YK
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Yong K.
Diamond Bar, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very kind
Nice people's
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
ML
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Martha L.
Pomona, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, great reps
Thank you Jae for the help and always making it easy for me. Ask for him!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
PP
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Peter P.
Monterey Park, CA
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
We were left waited at the waiting area and service people passed by many times & our faces had a BIG ? looked but no one care enough to ask us can I help or is everything ok?
I been to your dealer for services many times before, never had any problem until this time. If you ask my wife if she would come back? She maybe say no because she missed 2 appointments with her clients (She run a small business). If you ask me the same question. I will say yes I would come back because I am a big believer to give people a second chance.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Rowland Heights, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Excellent and fast service. Service worker very nice and helpful.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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ROBERT BINKLEY
WM
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William M.
Pomona, CA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jae Lee was very helpful. Excellent customer service.
No other experience beyond the Service Dept.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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