Business Solutions
SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAE LEE
JL

JAE LEE

SERVICE ADVISOR
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(519 reviews)
84

Reviews of JAE LEE

RN
gravatar
Ryan N.
San Dimas, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yy
Yyy
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Westminster, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service my car
Very nice people.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
SP
gravatar
Suzanne P.
Wrightwood, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to work!
This dealer is close to work, so it is very convenient to drop off my car for oil changes. My coworker can pick me up to go into work or the dealer has a shuttle. The service adviser was very friendly and helpful. My car was ready when promised too!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Fullerton, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT service
Your service advisor, Mr.Jae Lee, provided an excellent and efficient service with courtesy and professionalism.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
SA
gravatar
Sergio A.
Azusa, CA
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Excellent Service. They changed my car oil, washed my car and check the camera of my car that is having some problems and they solved. Also the picked me up at the mall when the car was ready. I left happy.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MB
gravatar
Milton B.
La Habra, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly service
Went in on a Saturday for an oil change and was out in about an hour.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
La Puente, CA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service and friendly employees.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
DD
gravatar
Dean D.
Rosemead, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The People
I met with Jay for service. He was very friendly and professional. I would come back with the the of service he provides.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
FG
gravatar
Fabian G.
Whittier, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and reliable
They are always friendly and helpful. My last visit was very quick so that i can get to work on time .
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
SJ
gravatar
Steven J.
Rowland Heights, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Friendly service.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Lakewood, CA
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Slow customer service
They need to improve their customer service skills at service department and start acknowledging customers when they walk in.
Not Recommended
Sean K. from Puente Hills Hyundai responded on 08/06/2018 11:39 AM

Thank you for your input.  We will continue to educate our advisors to serve customers better.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Los Angeles, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
It was Great Service!
I had to wait few min, but still I had amazing rest time till get my car back.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
AL
gravatar
Alejandra L.
Montebello, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Service here is fast and staff is kind
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Pomona, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service with No Judgement
Great service. When you’re on a budget, they genuinely keep that in mind and aren’t trying to squeeze every last penny you have. It’s humbling and greatly appreciated.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
West Covina, CA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Able to fix interior and exterior of the car thoroughly.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
JM
gravatar
Joseph M.
Rowland Heights, CA
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and efficient service
Jay is a great Service Advisor
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Whittier, CA
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance Service
Arranging for a service appointment is complicated
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
AC
gravatar
Allan C.
Walnut, CA
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
good
good
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Mission Viejo, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Friendly services
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Norwalk, CA
2017 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Fast service - Although advisor didn’t seem knowledgeable at all after asking him Several questions.. he just Seemed blah -
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.