JM

JOHN MEYER

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(142 reviews)
61

Verified Customer
Saint Peters, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
dont complete
offer work and don't perform
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 02/10/2017 05:51 AM

Your service advisor Brad has been attempting to contact you to learn more about what was missed or not completed at your last service visit. We'd like to complete anything we might have left unfinished and make your next visit a 5 star experience.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with

VR
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Virginia R.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They have always worked on my Hyundai - love the service
Always happy - never a problem
Recommended
Bob R. from St. Charles Hyundai responded on 01/09/2017 05:19 AM

Thank you for your long term relations with us we greatly appreciate it !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Charles, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Good service
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 12/07/2016 05:47 AM

Thank you for the 5 star review! We appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

RP
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Ralph P.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and helpful staff.
Seems very organized
Recommended
Bob R. from St. Charles Hyundai responded on 11/21/2016 05:18 AM

Thank you for your business ! it is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

NC
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Nolan C.
Saint Peters, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
don't know what this means
overall the experience was fine
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/17/2016 05:44 AM

Thank you for the positive feedback. Our apologies about not having the car cleaned up,before you left. We will be more thank happy to wash your vehicle each and every time your in for service. We will do so at your next visit!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

KR
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KATHREEN R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Service
They always do excellent work.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/26/2016 06:40 AM

Thank you for the positive review. It is always a pleasure doing business with you.

Thanks again,

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service, bad tv choice in waiting area
They do a great job in the service department, but I prefer not to have to watch biased political tv in the waiting area.
Recommended
Bob R. from St. Charles Hyundai responded on 09/14/2016 05:36 AM

Thank you for your business ! it is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

TB
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Tamara B.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
60,000 mile check up
outstanding
Recommended
Bob R. from St. Charles Hyundai responded on 09/01/2016 08:39 AM

Thank you for the positive survey ,and we appreciate your business ! thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2006 Sonata Service Visit
They always have to push the "you NEED the fuel induction service".
Recommended
Bob R. from St. Charles Hyundai responded on 08/25/2016 08:38 AM

Thank you for your business ! it is very much appreciated.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MR
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Montserrat R.
Maryland Heights, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
Yes, I would most definitely recommend family and friends.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/19/2016 06:17 AM

Thank you for the excellent review! It's our pleasure to provide you with great service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Correct
They problem was located and corrected within a day. I was kept up to date and the process was very smooth.
Recommended
Bob R. from St. Charles Hyundai responded on 08/17/2016 05:42 AM

Thank you for your business and your positive response for your
service visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

GL
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Gary L.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service.
Very friendly customer service and they get it right the first time and in a timely manner.
Recommended
Bob R. from St. Charles Hyundai responded on 08/03/2016 02:38 PM

Thanks again for your continued service,your business is appreciated,and look forward to keeping your vehicles in top shape for a long time !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

WW
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Willie W.
Black Jack, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
ALWAYS FRIENDLY AND COURTEOUS SERVICE.
Always friendly and courteous.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/02/2016 09:20 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with

LA
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Lisa A.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service, quick, friendly, and professional
Yes
Recommended
Bob R. from St. Charles Hyundai responded on 08/01/2016 07:37 AM

Thank you very much for your business it is very much appreciated !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

LC
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Lynn C.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Personal care and they will work with you until the problem is fixed
Recommended
Brad D. from St. Charles Hyundai responded on 08/01/2016 02:59 PM

thank you for the great 5 star review. glad we can keep you and your Hyundai happy! hope to see you soon!

thanks, Hyundai service

Employees worked with

JK
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James K.
St. Louis, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ignition dock/electrical short problem
Not so great...took too long to ID & solve my service problem. Charged labor for dealer's trial/error.
Recommended
Bob R. from St. Charles Hyundai responded on 07/15/2016 06:36 AM

Thank you very much for your business,and the phone conversation to resolve your questions and concerns.your business is very important to us and look forward to your next vehicle service ! thanks again

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy to do business with.
Completed on time as I was told.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/29/2016 08:55 AM

Thank you for the positive review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with

TM
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Thomas M.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Appointment
Great service from technicians who know my car.
Recommended
Brad D. from St. Charles Hyundai responded on 06/27/2016 10:05 AM

thank you for the positive review! we look forward to your next visit

Employees worked with

RO
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Rita O.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
The people.
Recommended
Bob R. from St. Charles Hyundai responded on 06/27/2016 08:21 AM

Thank you for your business ! and i appreciate the positive review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

CP
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Carol P.
Saint Charles, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly salesman
Good job at being a salesman.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/27/2016 08:22 AM

Thank you for the positive review. Let us know if there is something we can do to make it a 5 star visit for you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
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