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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

LJ
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Lubin J.
Wesley Chapel, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The service was excellent, staff was professional and courteous.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/22/2019 03:08 AM

Thanks so much for your review, Lubin! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JM
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Jacquelyn M.
Tampa, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best dealership
The staff at Hyundai Wesley Chapel is very thorough, and doesn't push additional services. The staff is courteous and usually quick.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/20/2019 07:03 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Hudson, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt, Friendly, Timely, Thorough
Great Experience
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/20/2019 03:09 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/20/2019 03:10 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JM
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John M.
Land O Lakes, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
When I make an appointment my car gets in on time and is done in a reasonable time
Excellent
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/17/2019 04:03 AM

Thanks so much for your review, John! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
ER
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Elvis R.
Tampa, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
friendly staff
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/13/2019 03:04 AM

Thanks so much for your review. Elvis! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JM
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Jeffery M.
Land O Lakes, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Got right in and out...
No appointment, got me in and out quickly.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/13/2019 03:04 AM

Thanks so much for your review, Jeffery! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
DC
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Denise C.
Land O Lakes, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service
Hyundoof Wesley Chapel are responsive and immediately returned my call. We figured out that we did not need a software update because it was done the last time I brought it in. No fooling around here. They are definitely straight shooters!!!!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/06/2019 05:46 AM

Thanks so much for your review, Denise! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe
Great
Not Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/03/2019 12:50 PM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
CL
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Christopher L.
Dade City, FL
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nearest Hyundai dealership. Service Advisers seem to be dedicated, but management needs to improve routine maintenance timeliness.
See above and other comments
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/03/2019 04:09 AM

Thanks so much for your review, Christopher! We apologize about the long wait time you experienced last visit, that was not our intention. We should have done a better job at communicating any delays to you so you were informed and kept in the loop. We are working to add staff to help alleviate those wait times and accommodate the growth we have experienced. For the issues, I have notated your account with a complimentary oil change for future use with no expiration electronically. We hope to do better by you next visit and hope to see you again soon. Please feel free to reach out if we can assist further, we are here for you! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
GF
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George F.
Land O Lakes, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Their service is awesome!
They don't always try to upsell me on stuff I don't need! Most car dealerships you go they'll tell you something you need that you don't need!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/02/2019 03:40 AM

Thanks so much for your review, George! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JS
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Jay S.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
James in service is the best
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/02/2019 03:41 AM

Thanks so much for your review, Jay! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JS
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Jorene S.
Tampa, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people.
Great service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/29/2019 11:58 AM

Thanks so much for your review, Jorene! Hope all is well! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RP
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Richard P.
Tampa, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick honest service
I took my car here on a Sunday because the trunk lock broke and I could not close my trunk. They were able to fit me in and within 2 hours I was repaired and out the door. They even applied a recall notice that was pending on my car that I had forgotten about!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/26/2019 03:22 AM

Thanks so much for your review, Richard! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MH
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Michael H.
Tampa, FL
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
everything went according to plan
car was picked up on time and delivered back to me clean
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/25/2019 10:56 AM

Thanks so much for your review, Michael! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Lutz, FL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good customer service
good customer service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/24/2019 03:26 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Lutz, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/24/2019 03:27 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
CS
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Claudine S.
Lutz, FL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience!
Arrived without an appointment but was assisted immediately. Leaving on a trip and noticed a window not working so I took car in and figured I'd have it serviced at the same time. Car was ready in 45 minutes and I was on my way. How much better can you get?
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/23/2019 02:56 AM

Thanks so much for your review, Claudine! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
KO
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Keith O.
Tampa, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service was great. Free loaner provided for overnight repairs.
Very pleased. Rating of 5 deserved.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/22/2019 01:06 PM

Thanks so much for your review, Keith! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MH
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Mary H.
Tampa, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
First Class Service
Hyundai of Wesley Chapel's service department is outstanding. They are efficient, honest and reliable. They never try to push additional services and I feel they are looking out for my safety with their recommendations. I highly recommend this service department.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/22/2019 08:45 AM

Thanks so much for your review, Mary! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
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