Business Solutions
SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

Verified Customer
Wesley Chapel, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/30/2019 03:04 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
things got fixed
i sent my car in to get two things fixed and they got fixed
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/29/2019 03:30 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MM
gravatar
Micah M.
Zephyrhills, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile!
I came in on Sunday for the first service of my new Kona. I was greeted by James with a smile! It was very busy and unfortunately I did not have an appointment but was still treated like a VIP. I had a few extra questions because it’s a new car and James was great and knowledgeable. He took care of everything. Thank you!!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/23/2019 03:12 AM

Thank you for your response, Micah! Awesome to hear James took great care of you. We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
LH
gravatar
Laura H.
Land O Lakes, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They get the job done
Fast service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/19/2019 05:20 AM

Thank you for your response, Laura! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
San Antonio, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely and pleasant.
Timely and pleasant.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/19/2019 05:13 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
SM
gravatar
Sara M.
Dade City, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very professional and caring.
Everyone is very polite. The dealership is very clean. Someone actually came out and asked if we wanted the channel changed. Very nice!!!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/19/2019 05:13 AM

Thank you for your response, Sara! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2013 Hyundai Genesis Co
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sorry service
Rotated my directional tires.
Not Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/14/2019 03:50 AM

Thank you for your response! We apologize about the rotation issues on your directional tires. We will address that with the staff moving forward to make sure we learn and doesn't happen again. I have forwarded this survey and information to the Service Manager, Keith Flynne, and someone from that location will be reaching out to you today to try and rectify the issues. We will be reaching out to you soon.


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JS
gravatar
Jay S.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
James my service writer is always helpful and professional.

Serve department is great and the reason I buy from you.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/14/2019 03:14 AM

Thank you for your response, Jay! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RP
gravatar
Roger P.
Zephyrhills, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service!!!
They treat you with respect and always have a smile on their faces. Roger P
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019 03:16 AM

Thank you for your response, Roger! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/11/2019 03:16 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Lutz, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service dept
Staff is friendly and efficient. The waiting area is nice and comfortable. My only complaint would be with the latest update to the website, it seems harder to make an appointment on line. But overall a very pleasant experience.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/10/2019 11:58 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Lutz, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Fast and easy :)
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/10/2019 03:06 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service staff
The folks working at this dealership have always provided me with the best service and friendliest attatudes.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/10/2019 03:09 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Received great service from James as usual, Justin Worrell was very helpful as well.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/07/2019 09:33 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
DS
gravatar
Dennis S.
Tampa, FL
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Equus service
BEST Service Dept and writers! James was fantastic and got things done efficiently!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/07/2019 03:04 AM

Thank you for your response, Dennis! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
AM
gravatar
Angela M.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service writers
My car was serviced in a quick manor
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/04/2019 03:17 AM

Thank you for your response, Angela! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
CH
gravatar
Charles H.
Land O Lakes, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
Excellent service as usual.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/03/2019 08:54 AM

Thank you for your response, Charles! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very fast and easy
Everyone was nice, waiting area was clean and service was fast and friendly
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 01/03/2019 08:59 AM

Thank you for your response! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
WR
gravatar
William R.
Dade City, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Excellent
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/31/2018 03:15 AM

Thank you for your response, William! We appreciate your business and feedback :) Happy New Years to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
SW
gravatar
Suzanne W.
Thonotosassa, FL
2017 Hyundai Ioniq Hybr
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Longer Than expected
Not so great this time but still prefer Wesley Chaple
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/24/2018 03:16 AM

Thank you for your response, Suzanne! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
ML
gravatar
Mark L.
Tampa, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceeded Expectations
Had an appt for 1 and had finished with my earlier appt. It was around noon. I drove over. Was greeted and was checked in within 5-10 mins. I was finished and on my way before one. My afternoon had been freed up. What a relief.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/22/2018 12:20 PM

Thank you for your response, Mark! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.