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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

EF
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Eileen F.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Always on time and friendly
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 10/02/2018 08:45 AM

Thank you for your response, Eileen! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
PD
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Paul D.
Wesley Chapel, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely
In and out within an hour for an oil change. Fast and professional, would highly recommend Hyundai of Wesley Chapel Services.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 10/01/2018 06:04 AM

Thank you for your response, Paul! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RW
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Robert W.
Valrico, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Review
Service was performed satisfactorily.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/30/2018 11:59 AM

Thank you for your response, Robert! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
CR
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Constance R.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Every time I've come for service it is quick and efficient people are very friendly and professional I love my Hyundai of Wesley Chapel
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/29/2018 05:49 AM

Thank you for your response, Constance! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MT
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Michael T.
Brooksville, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2018 Sante Fe
Good service experience
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/28/2018 12:20 PM

Thank you for your response, Michael! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RB
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Rhonda B.
Land O Lakes, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Promt
Excellent service in all areas
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/28/2018 07:13 AM

Thank you for your response, Rhonda! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
AM
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Andrea M.
Dade City, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You get in and out fast, even though they didn't have any popcorn.
no popcorn, but fast service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/26/2018 10:29 AM

Thank you for your response, Andrea! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
LP
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Luke P.
Tampa, FL
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Scheduled maintenance
Good service with a friendly staff
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/25/2018 04:58 AM

Thank you for your response, Luke! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
TZ
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Tom Z.
Wesley Chapel, FL
2008 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Five star
The place us close to where we live! The place is clean! The staff is great! We only take our card to you people!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/25/2018 03:11 AM

Thank you for your response, Tom! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Pt Charlotte, FL
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Barely Acceptable
I usually have no complaints - this time I do. This is the 2nd service where things did not go as they should have. Oil change both times. I bought a 2018 SUV and complimentary service for one year. I realize it is a free service for the year, it has not been the best. 1st time I am in reference to, they checked all levels, reset the service maintenance on the computer, and washed my car. When I arrived home I noticed the caps for the tires were missing. I called them and they apologized and offered to fill my tank for the inconvenience. I live 30 miles from them so it is not just around the corner. I had to make another trip there and wait. They did not fill my tank. I called them on my way out and they said I should get a voucher and never did.
This time I went for an oil change, I asked for the car to be washed as that was complimentary - you have to ask or they do not wash it or even offer!! They did the oil change and said my SUV is ready. I asked about the car wash for confirmation and they did not do it. They asked me if I still wanted it, I told them yes. I had to wait again after they said it was ready. When they said my car is ready, I left. When arrived home I noticed they did not reset the computer maintenance field correctly(SUV had to be turned off and started again before notification shows) and I did not walk to passenger side when I left, it looked clean and I left. Once home, the passenger side was dirty still dirty. I had to wash it again. I am still waiting for my free tank of fuel voucher also.
Not Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/24/2018 04:44 AM

Thank you for your response, John! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Timely manner
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/24/2018 03:12 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff are very knowledgeable
The service dept. Is excellent.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/24/2018 03:13 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RH
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Raleigh H.
Zephyrhills, FL
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not happy
Could have been better.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/21/2018 10:10 AM

Thank you for your response, Raleigh! We appreciate your business and feedback :) I totally apologize about the issue with the inspection and also the advisor. We will address that with the staff and make sure it doesnt happen again.



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MB
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Mohannad B.
Tampa, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They were Nice, Friendly and so fast they welcomed me without an appointment and withing 45 i was able to leave to my well maintained car
Thanks, i glad i leased my car from here
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/20/2018 12:29 PM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RW
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Robert W.
Valrico, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service visit of 9/15
We arrived ahead of our appointment and were taken right in. All issues brought to the dealer's attention were addressed satisfactorily.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/20/2018 04:39 AM

Thank you for your response, Robert! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JP
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Joan P.
Wesley Chapel, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Always a great experience
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/20/2018 03:36 AM

Thank you for your response, Joan! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
G
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G.
Wesley Chapel, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change & More
I was delighted that my car was taken in right away without an appointment. The service tech was great. The time before I had made an appointment and several walk-ins were taken as well so it didn't really benefit me having an appointment. I was suppose to get a full synthetic oil change, tire rotation and new wiper blades. The tires were not rotated - said it was not needed, but the oil change and wiper blades were done. I received a small discount of $9.79 I guess because the tires were not rotated? (About 10%) Seems like kind of a small discount for not having to rotate the tires.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/19/2018 11:00 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Lutz, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent staff in attending to customers, very courteous and competent with the service... the place is clean and it’s so convenient to where I live!! Thank you!
The performance is excellent!!! Commendable staff and the place is clean!! That’s why I purchased three cars Sonata, Tucson and Elantra... and more in the near future ... Thank you
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/19/2018 06:10 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Fast
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/15/2018 11:37 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
CB
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Corie B.
Lithia, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Wesley Chapel Hyundai
Always have the best experience when coming here!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 09/14/2018 09:59 AM

Thank you for your response, Corie! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
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