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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

KV
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Kenneth V.
Land O Lakes, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The atmosphere is very accommodating.
The Service Advisors are very friendly and knowledgeable.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/16/2017 05:19 AM

Thank you for your response and we appreciate your business Kenneth :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
FC
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Frank C.
Valrico, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
From the moment I arrived until I left, I was made to feel special. Great customer service!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/14/2017 06:20 AM

Thank you for your response and we appreciate your business Frank :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CA
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Christine A.
Joliet, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
James was very nice to work with
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/12/2017 09:31 AM

Thank you for your response and we appreciate your business Christine :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
AS
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Antonia S.
Land O Lakes, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service. James did an awesome job on fitting me in.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/10/2017 05:49 AM

Thank you for your response and we appreciate your business Antonia :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Lakeland, FL
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience!
Finally, someone that charged what they said they would and got things done!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/09/2017 01:36 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
HS
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Hyacinth S.
Tampa, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
On like the one in Brandon they spare the time to let you know what I going on with your car and if you can take care of it that day
The young man that help us he is good at is job
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/09/2017 11:48 AM

Thank you for your response and we appreciate your business Hyacinth :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MH
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Mark H.
Land O Lakes, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick Service
Service was completed before I was expecting it to be completed
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/09/2017 09:29 AM

Thank you for your response and we appreciate your business Mark :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CC
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Constantine C.
Lutz, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They treat me like family.
They treat me like family. I've been coming here for over 10 years, they get me in and out quick, with no appointment.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/09/2017 05:50 AM

Thank you for your response and we appreciate your business Constantine :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RS
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Rebecca S.
Brooksville, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and reasonable
Will return
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/06/2017 02:31 PM

Thank you for your response and we appreciate your business Rebecca :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Full Service Dealership
Knowledgeable, experienced & courteous staffs in all dept. Prompt & professional services. Comfortable waiting area.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/06/2017 02:31 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KB
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Kenneth B.
Zephyrhills, FL
2009 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok place
OK place.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/06/2017 12:02 PM

Thank you for your response and we appreciate your business Kenneth :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
ND
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Nathan D.
Spring Hill, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Everyone is so friendly and the customer service is very well executed. My wife and I will definitely keep our business with this location.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/06/2017 12:01 PM

Thank you for your response and we appreciate your business Nathan :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
PM
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Parker M.
Masaryktown, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service and a relaxed staff
Love my Hyundai Veloster won't let anyone else service it! Excellent people to help with anything related to Hyundai!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/03/2017 05:18 AM

Thank you for your response and we appreciate your business Parker :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MC
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Migdalia C.
Land O Lakes, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
enjoy the staff at this location.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/02/2017 02:04 PM

Thank you for your response and we appreciate your business Migdalia :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SS
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Sandra S.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Hyundai of Wesley Chapel has great customer service. Always greeted with a smile.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/30/2017 06:00 AM

Thank you for your response and we appreciate your business Jay :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2014 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Out of sight out of mind
This is the second time I've come here to get some maintenance done and the part was not there and I was not informed that the part had arrived for my car. It's been a week and I still haven't been contacted from anyone. I had to call and ask if the part I needed so they could complete their job and fix what was wrong with my car in the first place. Maybe this location is just too busy to provide adequate customer care unless you are actually in the building. But this is very annoying. I won't be returning for any routine maintenance.
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/30/2017 08:17 AM

Thank you for your response and we appreciate your business. I apologize about the troubles you are having with my staff that is not how we usually conduct ourselves. I will have James reach out to you on the part arrival. For the inconvenience I have notated your account with a complimentary gas tank fill and wash and vacuum windows and tire shine cleaning. Thank you for taking the time to give us feedback it only helps us improve. We hope to do better by you the next visit.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Miami, FL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable service department
Good experience in scheduled car maintenance appointment.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/29/2017 12:22 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KC
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Kathy C.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/28/2017 05:42 AM

Thank you for your response and we appreciate your business Kathy :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MR
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Monica R.
Land O Lakes, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Yes
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/27/2017 01:39 PM

Thank you for your response and we appreciate your business Monica :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
BT
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Barbara T.
Lutz, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Made the appointment and they took my car in right away. I knew it was in good hands when they don't leave it there for hours and tell you we don't have the part. I have never had that happen at Hyundai..
Yes I would and I do tell my friends to go to Hyundai..
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/27/2017 01:38 PM

Thank you for your response and we appreciate your business Barbara :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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