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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

Verified Customer
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
Great service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/22/2017 10:32 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JK
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James K.
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Rattling noise finally resolved.
It took a few tries but the service department finally figured out the cause of a rattling noise coming from the rear of the car. Special thanks to parts department manager Jay who is the one who made the extra effort to sit in the car and figure out where the noise was coming from.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/22/2017 08:05 AM

Thank you for your response and we appreciate your business James :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
TC
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Teresio C.
Wesley Chapel, FL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2017
verified customerVerified Customer
Category: Service
?????
I appreciate your efforts put forth in resolving problems.
Recommended
Employees worked with
JP
JAMES POWERS
TC
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Teresio C.
Wesley Chapel, FL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2017
verified customerVerified Customer
Category: Service
?????
I appreciate your efforts put forth in resolving problems.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/21/2017
Service Type: Repair
Category: Service
What does review title mean???
Service has always been completed correctly the first time.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/22/2017 05:34 AM

Thank you for your response and we appreciate your business Teresio :) I apologize about the miscommunication on our part. for the inconvenience I have notated your account with a complimentary oil change for future use.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KD
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Kathleen D.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/21/2017 02:56 PM

Thank you for your response and we appreciate your business Kathleen :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Temple Terrace, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service every time!
Prompt and friendly service every time I bring my car in for maintenance
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/18/2017 01:41 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
HT
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Heywood T.
Odessa, FL
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
They always do what you ask them to do and at a fair price.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/18/2017 05:00 AM

Thank you for your response and we appreciate your business Heywood :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KB
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KENNETH B.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, fast, friendly service!
We have had our new Elantra for one year and so far it has been a pleasure doing business with Hyundai of Wesley Chapel.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/16/2017 02:43 PM

Thank you for your response and we appreciate your business Kenneth :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SH
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Sandra H.
Lutz, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Satisfied
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/16/2017 10:14 AM

Thank you for your response and we appreciate your business Sandra :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Lutz, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous Timely Service
Wonderful experience as always from checking in with the Service team that greets customers to the service advisors. As a single woman, I appreciated being able to come right over... had my oil chances as well, and all on a Saturday without a long wait.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/15/2017 01:03 PM

Thank you for your response and we appreciate your business Andrea :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KY
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KIEAN Y.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Very fast and organize in the service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/15/2017 11:20 AM

Thank you for your response and we appreciate your business Kiean :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
DM
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Daniel M.
Land O Lakes, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I did not wait too long for the service to be done.
Job well done. All the agents are very friendly.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/15/2017 05:06 AM

Thank you for your response and we appreciate your business Daniel :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
BP
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BARBARA P.
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
See above comments
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/14/2017 01:11 PM

Thank you for your response and we appreciate your business Barbara :) I apologize about the oil change sticker and maintenance reminder reset and have council ed my staff so it doest happen again.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CS
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Carol S.
Tampa, FL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the service is performed in a very good timely manner
Was very pleased with the service, as usual, however the communication could be improved upon
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/14/2017 01:11 PM

Thank you for your response and we appreciate your business Carol :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SD
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SHAWN D.
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people, good service overall
Got good service but car was supposed to be washed as part of the work order and it was not and I wasn't even told that was the case.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/14/2017 01:13 PM

Thank you for your response and we appreciate your business Shawn :) I apologize about the car wash issue and have counseled my staff to improve our thoroughness for the future.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
GK
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Gregory K.
Land O Lakes, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service in a timely manner!
A bit of a problem with a wait for an oil change and a warranty repair (replace parking brake light switch).
But service was full-up, and the dealer could only handle so many cars at a time. I do not count this as a problem.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/14/2017 01:16 PM

Thank you for your response and we appreciate your business Gregory :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CH
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Claudette H.
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change Appt.
Took 1 hour and 40 minutes.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/14/2017 01:16 PM

Thank you for your response and we appreciate your business Claudette :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JR
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JOHN R.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service visit August 7, 2017
service rep checked me in as soon as I arrived, service was completed quicker than expected!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/10/2017 11:14 AM

Thank you for your response and we appreciate your business John :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
DW
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Dennis W.
Spring Hill, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wyllie satisfaction
Great Job
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/10/2017 09:58 AM

Thank you for your response and we appreciate your business Dennis :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2016 Hyundai Tucson
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/09/2017
verified customerVerified Customer
Category: Service
Thank you for addressing the issue
Thank you Mr. Nicolas for addressing the issue. We look forward to giving Hyundai of Wesley Chapel another opportunity to provide us with timely service.
Recommended
Employees worked with
JP
JAMES POWERS
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