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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

CD
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Carl D.
Dade City, FL
2016 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
verified customerVerified Customer
Category: Service
Response to Mr Nicolas email.
I appreciate the quick response and the kind resolution in keeping me a happy camper.... I am impressed that Hyundai of Wesley Chapel acknowledged my Survey feedback, and has willingly presented me a free gift.... The gift is not necessary, and because of this acknowledgment, I will continue my Service needs with Hyundai of Wesley Chapel without hesitation.... Thank you and Staff.... It is most appreciated... Carl Davis
Recommended
Employees worked with
JP
JAMES POWERS
LW
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Lois W.
Brooksville, FL
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
I spent 4 hrs for service,and it was comfortable wait
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/17/2017 11:13 AM

Thank you for your response and we appreciate your business Lois :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CD
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Carl D.
Dade City, FL
2016 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
verified customerVerified Customer
Category: Service
Response to Mr Nicolas email.
I appreciate the quick response and the kind resolution in keeping me a happy camper.... I am impressed that Hyundai of Wesley Chapel acknowledged my Survey feedback, and has willingly presented me a free gift.... The gift is not necessary, and because of this acknowledgment, I will continue my Service needs with Hyundai of Wesley Chapel without hesitation.... Thank you and Staff.... It is most appreciated... Carl Davis
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/16/2017
Service Type: Maintenance
Category: Service
Time Frame
Read my comments
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/17/2017 11:11 AM

Thank you for your response and we appreciate your business Carl :) I apologize about the long wait times and we are working to staff our department accordingly for future growth I appreciate the feedback. For the inconvenience I have notated your account with a complimentary synthetic oil change.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Good sercixe but little longer in time
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/14/2017 04:59 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RD
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Regis D.
Temple Terrace, FL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good as always
JV addressed any concerns I had.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/11/2017 05:04 AM

Thank you for your response and we appreciate your business Regis :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Temple Terrace, FL
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast Service
I went in to get my horn fixed and it was done in a timely manner. Not only that, but they were not pushy with adding on extra services.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/10/2017 05:06 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
DH
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Douglas H.
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No problems
Easy to make an appointment, did not have to wait long for work to be done !!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/08/2017 10:03 AM

Thank you for your response and we appreciate your business Douglas :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CJ
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COLLEEN J.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and friendly service
Easy to find, friendly staff quick service and comfort while waiting.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/08/2017 05:02 AM

Thank you for your response and we appreciate your business Colleen :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
ME
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Marie E.
Dade City, FL
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very satisfied, service department is very courteous and caring, there is not much more to say.
Extremely well, seem to take a personal interest in customers which is very important.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/07/2017 11:30 AM

Thank you for your response and we appreciate your business Marie :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
HD
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Holli D.
Tampa, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect
I brought my car in it was done in less then a hour
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/04/2017 03:01 PM

Thank you for your response and we appreciate your business Holli :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RT
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Robert T.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
nice people
excellent
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/04/2017 03:02 PM

Thank you for your response and we appreciate your business Robert :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JW
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Jane W.
Tampa, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Great customer service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/04/2017 03:06 PM

Thank you for your response and we appreciate your business Jane :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
WS
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Wendy S.
Tampa, FL
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
It is nice to know that whenever I go to this dealership I am always treated courteously and professionally. It is relaxing to be there and I am given frequent updates as they find out what my car needs.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/04/2017 03:05 PM

Thank you for your response and we appreciate your business Wendy :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JG
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Joseph G.
Spring Hill, FL
2017 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
NOT !!!
Phone call five days later telling me the front end alignment is redlined and it should have been addressed before leaving service
My daughter left this am to go to Destin with my grandkids I'm really stressed and annoyed. Unbelievable
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/04/2017 03:08 PM

Thank you for your response and we appreciate your business  Joseph. I apologzie about the alignment issue. Please reach out to me via email so I can better understand the issue you are having regarding the redline concern.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
GT
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George T.
Saint Petersburg, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change & filter
Sales and service has always been first rate.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/04/2017 03:05 PM

Thank you for your response and we appreciate your business George :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JC
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Joyce C.
San Antonio, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
What do you mean by 'title" ????
Given on prior page
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/04/2017 03:04 PM

Thank you for your response and we appreciate your business Joyce :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MR
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Megan R.
Land O Lakes, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Everyone was extremely helpful and my vehicle was serviced quickly.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/30/2017 12:47 PM

Thank you for your response and we appreciate your business Megan :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
DP
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Donna P.
Lutz, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Donna P.
They do not push services you don't need and they complete the service quickly. I've been impressed each visit.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/28/2017 06:47 AM

Thank you for your response and we appreciate your business Donna :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SJ
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Sharon J.
Wesley Chapel, FL
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Local
Satisfied
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/26/2017 05:34 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Henderson, NV
2013 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
J. Enos
Service was great price was good, but what happened after not so good.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/24/2017 01:44 PM

Thank you for your response and we appreciate your business 



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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