JP

JAMES POWERS

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

JD
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Jonathan D.
Land O Lakes, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
verified customerVerified Customer
Category: Service
Excellent Customer Care!
Wesley Chapel Hyundai truly cares about their customer satisfaction and wants to make sure you are totally satisfied.

I highly recommend Wesley Chapel Hyundai!
Recommended
Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
We've always had our car serviced here since we bought it. Each time we've received efficient service in a timely fashion. The staff is polite and friendly.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/23/2017 10:29 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

JD
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Jonathan D.
Land O Lakes, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
verified customerVerified Customer
Category: Service
Excellent Customer Care!
Wesley Chapel Hyundai truly cares about their customer satisfaction and wants to make sure you are totally satisfied.

I highly recommend Wesley Chapel Hyundai!
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/22/2017
Service Type: Repair
Category: Service
Professional and timely.l however not very much attention to detail when it comes to replacing warranty items.
Very nice and professional.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/23/2017 05:23 AM

Thank you for your response and we appreciate your business Jonathan :) I apologize about the issue with the steering wheel chrome trim. Send me a picture through email and I'll order you a new piece so we can take care of that for you.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Lutz, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Will be a returning customer, great service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/21/2017 10:47 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

SP
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Stephanie P.
Zephyrhills, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service!
I dropped off my car for routine maintenance and received excellent service as always. Hyundai of Wesley Chapel never pressures you to do additional service but simply offers recommendations.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/21/2017 10:20 AM

Thank you for your response and we appreciate your business Stephanie :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

CF
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Cory F.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Superior Customer Service
James is always willing to go the extra mile!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/20/2017 05:04 AM

Thank you for your response and we appreciate your business Cory :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

PP
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Paul P.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service in and out quickly.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/19/2017 12:13 PM

Thank you for your response and we appreciate your business Paul :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Tampa, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service
Employees were courteous. The wait was long even with an appointment.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/19/2017 05:16 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

JF
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John F.
San Antonio, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
LTC
Did what they said they would do.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/15/2017 11:47 AM

Thank you for your response and we appreciate your business John :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

JC
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June C.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great communication from James
Had a repair issue with my 2014 sonata and James was on top
Of it
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/14/2017 10:28 AM

Thank you for your response and we appreciate your business June :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean
The customer service areas are clean. People are polite
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/13/2017 01:27 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Lutz, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
2 hours for oil change and windshield wiper replacement
2 hours for oil change and windshield wiper replacement
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/13/2017 01:28 PM

Thank you for your response and we appreciate your business :) I apologize about the long wait times your last visit. For the inconvenience I have notated your account with a complimentary oil change.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

KP
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Keith P.
San Antonio, FL
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SLO MO
Second time I 've waited over one hour to two and a half hours with an appointment. Unacceptable
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/13/2017 01:29 PM

Thank you for your response and we appreciate your business Keith :) I apologize about the long wait times you experienced and we are working to improve that area. for the inconvenience I have notated your account with a complimentary oil change.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

VS
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Venita S.
Land O Lakes, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
V Stewart
The service and the staff.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/13/2017 01:29 PM

Thank you for your response and we appreciate your business Venita :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

LG
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Ledian G.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exellent costumer service
If you want a place where they really take good care of you and your car this is de perfect place
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/10/2017 05:28 AM

Thank you for your response and we appreciate your business Ledian :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service Again
The service reps met all my requirements and made car maintenance stress free.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/09/2017 05:06 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

AB
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Andrew B.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Outstanding customer service and knowledgeable techs
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/09/2017 05:06 AM

Thank you for your response and we appreciate your business Andrew :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

RB
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Ronald B.
Dade City, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best dealer in Pasco county
The best dealer in Pasco county
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/07/2017 05:10 AM

Thank you for your response and we appreciate your business Ronald :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

FJ
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Frederick J.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fred Jankowski
Great Service. Thanks to all.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/06/2017 11:31 AM

Thank you for your response and we appreciate your business Frederick :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with

PC
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Patsy C.
Wesley Chapel, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2017
verified customerVerified Customer
Category: Service
Review
Customer care will provide me complementary oil change & car wash. Thank you.
Recommended
Employees worked with
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