Business Solutions
SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

RC
gravatar
Robert C.
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Only the Best
The service department at Wesley Chapel Hyundai are the best that I have ever encountered. I have been taking my cars here since they opened and would not consider going to any other dealer in the area. They are always friendly, complete the work quickly and right the first time. If there are ever any issues or suspected problems, they are quick to advise and make recommendations.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/13/2017 03:30 PM

Thank you for your response and we appreciate your business Robert :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
DB
gravatar
David B.
Wesley Chapel, FL
2014 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
slow service
They have lost their personal touch
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/10/2017 07:12 AM

Thank you for your response and we appreciate your business David :) feel free to reach out to me if there is anything I can assist you with.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MD
gravatar
Maggie D.
San Antonio, FL
2014 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Discourteous Service
Always give Hyundai/WC five stars. Unusual "service" this week.
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/09/2017 09:37 AM

Thank you for your response and we appreciate your business Maggie :) I apologize about the last service experience you had and we hope to improve for the future. I'm sorry the service too longer than expected and my advisor wasnt fully attentive towards you. I have notated your account with a complimentary oil change and wash and vacuum for the future and we do hope to see you again!



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
LM
gravatar
Linda M.
FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Work done in timely matter
Very friendly and courteous
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/08/2017 05:10 AM

Thank you for your response and we appreciate your business Linda :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MM
gravatar
Michael M.
Wesley Chapel, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and respectful service
They made my visit fast and easy.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/07/2017 03:00 PM

Thank you for your response and we appreciate your business Michael :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Hyundai Service Experience
Service was completed efficiently, quickly and inexpensively, and included a good quality free carwash.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/06/2017 05:16 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JW
gravatar
Joseph W.
Seffner, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wesley Chapel Hyundai's Outstanding Service
This client has never questioned whether or not this dealership's service department would do well in fixing my car correctly the first. Wesley Chapel Hyundai's Service Department is second to none!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/03/2017 03:11 PM

Thank you for your response and we appreciate your business Joseph :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
AJ
gravatar
Andrea J.
Dade City, FL
2013 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Somewhat disappointed
Poor communication. Did not offer rental car while car had to be kept overnight.
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/02/2017 03:41 PM

Thank you for your response and we appreciate your business Andrea :) I apologize about the service experience you had last visit. I will have a discussion with the advisor so we can better communicate to you or other customers in the future and also supply you with a loaner vehicle if needed for overnight repairs. For the inconvenience I have notated your account with a complimentary oil change and wash and vacuum service.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
They took the time to thoroughly go over the car. Recommended only needed services. Very helpful and professional
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/02/2017 03:38 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CS
gravatar
Carl S.
Wesley Chapel, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Done rapidly with complete safety checks.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/02/2017 03:38 PM

Thank you for your response and we appreciate your business Carl :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JP
gravatar
Joan P.
Wesley Chapel, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff is great
Great service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/01/2017 02:14 PM

Thank you for your response and we appreciate your business Joan :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My favorite technician!
Alex will always be the best technician is this location, he is honest kind and very quick at what he does! This is the kind of service that will always bring me back!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/01/2017 06:37 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2015 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Not
Not
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/31/2017 05:16 AM

Thank you for your response and we appreciate your business :) If there is something I can assist you with please feel free to email me.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Always a pleasure to deal with James and JV at Wesley Chapel Hyundai and they are always honest.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/31/2017 05:13 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change and tire rotationI
they are very kind and do a good job. When I checked out the service person said they did not rotate my tires since they did it the last time but when I looked at the order/receipt it said they were rotated with the oil change. So were they or were they not rotated?
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/30/2017 09:15 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
BB
gravatar
Bradley Stephen B.
Tampa, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Took care of everything for me from the moment I walked in till the moment I picked the car up. Kept me updated through out the month and a half process on my cars progress.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/28/2017 05:53 AM

Thank you for your response and we appreciate your business Bradley :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RJ
gravatar
RICHARD J.
Wesley Chapel, FL
2011 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
James in the Service area is always kind, professional and customer focused.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/27/2017 05:51 AM

Thank you for your response and we appreciate your business Richard :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Brandon, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good but slow
Service dept is always backed up and behind schedule eben when you have a appt.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/26/2017 05:57 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CB
gravatar
Caren B.
Lutz, FL
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT!!
Always courteous and on top of their game.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/23/2017 05:00 AM

Thank you for your response and we appreciate your business Caren :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KR
gravatar
Kathleen R.
Tampa, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The customer service is great!!!
I came back to Hyundai after trying other brands. Glad I did!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/23/2017 05:00 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.