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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

LE
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Lindsay E.
Wesley Chapel, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
Anytime I bring my car in early (between 9-10), they always get the oil change done pretty quickly. My last service they asked when I would like it done, despite being really busy, and got it done exactly then.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/21/2017 08:24 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Bushnell, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Fast and friendly service.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/19/2017 05:05 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
LR
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Lawrence R.
Land O Lakes, FL
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SONATA Service
Excellent service, JV is doing a great job managing the service dept; thanks for the great service each and every trip in to the service center
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/19/2017 05:05 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RG
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Robert G.
Tampa, FL
2011 Hyundai Santa Fe
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2017
verified customerVerified Customer
Category: Service
The Mechanics and the personnel in the service department with the exception of the scheduling/app't receptionist(s)!
The Mechanics and the personnel in the service department with the exception of the scheduling/app't receptionist(s)!
Recommended
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2014 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
mmm
I got my front brakes done. They do not feel as they did when I first purchased the car.
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/18/2017 05:23 AM

Thank you for your response and we appreciate your business :) if you would like to bring them in for an inspection we can definitely check it out for you to inspect the brake feel.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good
Reasonable
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/18/2017 05:22 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MP
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Magali P.
Tampa, FL
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service very attentive to ur needs and concerns
The service technicians need to pay a little more attention to when they're working with your cars , for any scratches that may occur while they are working on it
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/17/2017 03:45 PM

Thank you for your response and we appreciate your business :) If we caused damage to your vehicle please bring it in so I can take care of it for you.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MS
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Magda S.
Tampa, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service as Usual
Even though it was busier than usual, and the wait was a bit longer than usual, the service was excellent as always. The waiting area is so nicely set up and equipped that even waiting is a pleasant experience. Free popcorn, tea, coffee and wi-fi are a bonus. I took my laptop and got caught-up on work while I waited for my car. In addition, the service representatives are all extremely courteous and knowledgeable. I would definitely recommend Hyundai of Wesley Chapel.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/17/2017 03:44 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
GS
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Gary S.
Dade City, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to make a reservation. The work was done fast and to my expectations
Fast friendly service Thanks
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/16/2017 01:52 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JP
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Javier P.
Wesley Chapel, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People
If any question please call me
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/15/2017 03:14 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
BT
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Barbara T.
Lutz, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They don't rip off senior citizens at Hyundai
They ask before the fix at Hyundai.. Not like other local dealerships, they don't rip off senior citizens at Hyundai. I brought my car in for a oil change I was told that I needed timing belt. I told them if I needed a timing belt they need to give me a new car. The man said what do you mean I told him I had a Timing chain. He went back to the shop and came back out and said i needed a water pump. The other 2 people that were there that night were told the same thing that they needed a water pump. So it was pick on the senior night for a new water pump..To top it off they wanted to give us a coupon for the next visit..
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/15/2017 03:15 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
New Prt Rchy, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wesley Chapel Hyundai
Quick efficient service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/14/2017 07:17 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RG
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Robert G.
Tampa, FL
2011 Hyundai Santa Fe
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2017
verified customerVerified Customer
Category: Service
The Mechanics and the personnel in the service department with the exception of the scheduling/app't receptionist(s)!
The Mechanics and the personnel in the service department with the exception of the scheduling/app't receptionist(s)!
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/13/2017
Service Type: Maintenance
Category: Service
Service Department
The mechanics & service provider at Hyundai.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/14/2017 05:37 AM

Thank you for your response and we appreciate your business. Feel free to reach out to me if I can help.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RB
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Raymond B.
FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Replacement part
I had a part replaced and it was under warranty so I was happy.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/13/2017 05:05 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
LT
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Lillian T.
Land O Lakes, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Great service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/13/2017 05:05 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
LS
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Leslie S.
Land O Lakes, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Work was completed ahead of time promised
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/12/2017 12:01 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KC
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Kathy C.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Better scheduling needed
Over booking services is not good for business. Appointments get made because people have busy schedules and do it so they don't have to wait long.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/11/2017 02:47 PM

Thank you for your response and we appreciate your business :) I apologize about the extended wait time and we will work to improve for the future.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
MY new HYUNDAI
The oil change went quickly. I was having a problem with the car wanting to stall on take off, and they
fixed that also. Totally satisfied.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/07/2017 12:01 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
BS
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Bobby S.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenience
Yes
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/06/2017 07:51 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KA
gravatar
Katherine A.
Land O Lakes, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service team
We have two Hyundai Sonatas (2011 and 2017) and I always bring them to Wesley Chapel Hyundai for service. They tell me what needs to be fixed, how much it will cost and how long it will take. They are very courteous and professional.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/05/2017 05:09 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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