Business Solutions
SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

TB
gravatar
Thorsten B.
Brooksville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
The service I have received has been great.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/21/2016 03:25 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
PM
gravatar
Pamela M.
Tampa, FL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kindness and fast service.
Good service and good people to deal with. Thanks
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/19/2016 05:15 AM

Thank you for your response and we appreicate your business :)

JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-751-0999
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RL
gravatar
Ronald L.
Wesley Chapel, FL
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Late Afternoon Fix
Not only were they able to do the standard maintenance, but they were able to diagnose another issue and repair it within a short period. Thank you
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/19/2016 05:27 AM

Thank you for your response and we appreciate your business :)




JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-751-0999
jnicolas@hyundaiofwesleychapel.com

Employees worked with
JP
JAMES POWERS
PC
gravatar
Patsy C.
Wesley Chapel, FL
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Long wait
It was ok
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/19/2016 05:29 AM

Thank you for your response and we appreciate your business :) I apologize about the long wait time and the lack of car wash given. If you have any other concerns please feel free to email me. I will address the staff accordingly to make your next visit is a 5 Star.




JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-751-0999
jnicolas@hyundaiofwesleychapel.com

Employees worked with
JP
JAMES POWERS
CR
gravatar
Catherine R.
Tampa, FL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Closes dealership
Customer service is ok, but when they promise something they need to follow through.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/15/2016 05:34 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KF
gravatar
Kathleen F.
Brandon, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best dealership around
Thank you
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/15/2016 05:35 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2008 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
Good service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/12/2016 05:59 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service, Friendly
No issues getting oil and filter change done on my vehicle. Would appreciate a slightly lower price on the oil change though, or maybe throw in the tire rotation for free?
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/12/2016 06:01 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
TL
gravatar
Tracy L.
Odessa, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service advisor
He takes great care of me and my car
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/12/2016 06:02 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/12/2016 06:05 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RS
gravatar
ROY S.
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice waiting area
Nice waiting area and I was kept informed about the progress of my vehicle.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/12/2016 06:05 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MD
gravatar
Michael D.
Wesley Chapel, FL
2011 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor communication and service
I have mad 6 trips to this dealership for the same issue and it has yet to be resolved. They had my car for over a week and not only the issue still remain there are now additional issue that were t present when I dropped my car off. To add insult to injury the gave me my car back with NO gas in it!!
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/12/2016 06:09 AM

.n

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt service
Good experience
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/07/2016 11:14 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt service
Employees are pleasant.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/07/2016 11:15 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
BF
gravatar
Brian F.
Lutz, FL
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
It's great because they are friendly and really efficient.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/07/2016 05:34 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Henderson, NV
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service maybe selections of staff representing the dealership
Yes
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/06/2016 06:36 AM

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CL
gravatar
Christopher L.
Wesley Chapel, FL
2009 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service
Service department consistently delivers a pleasing customer experience. Friendly and fast.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/01/2016 01:34 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Professional, prompt, and courteous service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/31/2016 05:37 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job!!!
Got me in and out in 1hr. Dan took great care of my car!! Advisor even honored my coupon. Thanks guys!!!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/30/2016 06:44 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2011 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
7 days, no call
Manager promised to call to discuss the diagnosis, over a week later we are still pending at call.
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/29/2016 06:21 AM

Apologize for the wait, unfortunately the repair is not covered under the extended policy.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.