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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

MV
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Monique V.
Marysville, WA
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding Service
We brought our car in due to a service campaign to replace the fuel tank band on our Tucson. Apparently, the band had to be ordered specific to the VIN of the vehicle which was not stated in the notification from Hyundai. They ordered the part for us and rescheduled us promptly. Come service day they were very professional and courteous and got us in and out pretty quick. Our advisor, Eric Roberts, was awesome! He was very personable!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/22/2018 07:59 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100



Employees worked with
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James Woll
Service Advisor
Verified Customer
Mill Creek, WA
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service experience
Very accommodating with scheduling & relaxing customer lounge !
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/20/2018 07:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
DB
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Deborah B.
Lynnwood, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly does job right
Does a great job friendly people and will let you know if anything changes
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/19/2018 12:56 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
WE
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Woodshed E.
Spokane, WA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
No matter what you drive the service is great and they fix all models
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/14/2018 01:14 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
JM
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Javier M.
Sammamish, WA
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service as Always
This is not the closest Hyundai Authorized dealer to where I live, in fact there are 2 other dealers that are at least half the distance away, however I've not yet made the effort to change dealers for my service appointments just because of the hi level of customer service I get at Lee Johnson Hyundai of Everett.

You guys are doing a fantastic job !!! KUDOS to your team
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/12/2018 01:50 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Everett, WA
2013 Hyundai Veloster
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Seriously?
Took my car to the dealership for a check engine light (P2099) due to no turbo spool up and zero acceleration that is intermittent and most likely a sensor issue as it is an easily searchable issue via the web. Tech then proceeds to tell my wife it is because of the aftermarket CAI with zero testing and zero proof that it is in fact the cause of the problem (he did not follow the consumer products warranty act of 1975.) He then followed this up by stating my car doesn't have an intercooler so it couldn't possibly be a intercooler issue..........uh what? Of course my car had an intercooler! Good job Hyundai of Everett, you got a brilliant tech over there.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/11/2018 03:43 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
PA
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Paul A.
Marysville, WA
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Care Experience
Upon arrival, I was immediately met by our Favorite Service Writer, James! James, is Always extremely Kind and Corteous and always brings a smile to your face, with his Outstanding Positive Attitude and makes you feel Welcomed and right at home! Checking in the vehicle with James is Always a Pleasure and he goes over each thing that your vehicle is in for and reminds you of any upcoming service to be prepared in advance for! He is Very Sincere and also makes my elderly mom feel very welcomed and right at home as well. I could go on amd on about James and his Amazing Attitude and Always Corteous treatment to Everyone he encounters...but, that would take so long, I would literally need to write a Novel. Thank You, James! You are Very Appreciated!!!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/11/2018 08:06 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100



Employees worked with
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James Woll
Service Advisor
RH
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Randy H.
Everett, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I was in and out in 45 minutes without the hassle of trying to sell me other services I didn't need. I really like that about this company. I will use them on all my oil changes.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/06/2018 11:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Marysville, WA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review Title
Your Review
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/06/2018 07:56 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
KM
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Katie M.
Marysville, WA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept
The staff in the service dept are great. They explain everything and don't suggest unnecessary services.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/04/2018 01:03 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Everett, WA
2011 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change service
Service that I have experienced at this dealership
since 2012.Very good and reliable service as usual
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/04/2018 07:46 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Snohomish, WA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change service
Friendly and fast service
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/04/2018 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
DI
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Donald I.
Everett, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great job
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/01/2018 03:35 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
MD
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Michael D.
Snohomish, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks!
Thank you James Woll and Steven Fosse!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/31/2018 01:39 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
SC
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Steve C.
Marysville, WA
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasurable Sevice
Thanks!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/30/2018 06:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
DK
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David K.
Everett, WA
2014 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
?$$$
What ever
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/21/2018 07:24 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
LH
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Lina H.
Bothell, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always pleased
Always helpful and kind!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/21/2018 07:23 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
SM
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Shanna M.
Marysville, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service
Best service each and every time!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/21/2018 07:23 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
AB
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Angela B.
Everett, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient
I was in and out in no time. I also paid less than I would have elsewhere. The waiting room is clean and comfortable. I appreciate the free soda and snacks.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/15/2018 02:21 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
KG
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Kevin G.
Washington, DC
2010 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
90,000 mile service
I had been dreading the major 90,000 mile service for my 2010 Sonata, as I knew it would be expensive ($595) and might have hidden costs as well. However, it was completed in just 4-5 hours, with no significant findings. And they gave me a 2018 SUV for the day, which I was almost reluctant to return for my own car. I will probably continue having my car serviced at this dealership (other than tires, oil changes, brakes, and battery) even after the 100,000 mile warranty is completed. I have great trust in them.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/15/2018 01:57 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
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