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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

WL
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William L.
Marysville, WA
2008 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GOOD AND TIMELY SERVICE. THE FREE CAR WASH IS NICE.
Not sure what you are asking?
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/07/2017 08:08 AM

Thank you for your feedback.

Employees worked with
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James Woll
Service Advisor
RC
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Rosanne C.
Granite Falls, WA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2008 accent
We have never had a problem when we have drop off / had an appointment. The service was Excellent.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/06/2017 08:17 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
EF
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Elisa F.
Bothell, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Very friendly and fast service! Need more snacks in the waiting room!! lol
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/05/2017 11:09 AM

Thank you for your response!

Employees worked with
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James Woll
Service Advisor
AB
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Arnold B.
Marysville, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Report
Outstanding service
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/04/2017 03:57 PM

Thank you for your response!

Employees worked with
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James Woll
Service Advisor
LT
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Linda T.
Marysville, WA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent customer service as usual
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/04/2017 09:55 AM

Thank you for your response!

Employees worked with
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James Woll
Service Advisor
MR
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Michael R.
Mukilteo, WA
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and very friendly
Awesome
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/04/2017 08:17 AM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Everett, WA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Customer Service
Excellent customer service. Marshall is helpful and very professional.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/04/2017 08:17 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Everett, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Great service. I wouldnt get service like this anywhere else.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/28/2016 01:41 PM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Shoreline, WA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast, friendly service.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/27/2016 08:28 AM

Thank you for your response!

Employees worked with
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James Woll
Service Advisor
KS
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Kirk S.
Arlington, WA
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service at a great price for routine maintenance on my 2011 Genesis 4.6.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/27/2016 08:30 AM

Thank you, it was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Everett, WA
2010 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Probably not going back unless I can't find anyone else to work on it.
The oil change used to be cheap and they did a lot more like rotate the tires which they no longer include. They have never cleaned the inside or outside and it took 2 weeks to get an appointment. Always had a problem with squeaky brakes but while under warranty all they did was blow out the brake dust. Now that it is out of warranty it needed a back break adjustment, first quote was $139.95 then changed to $69.95. What they charged me was less but the point is it is all about how much they can talk you into because they think you are a dumb woman. Everything on the report was in the red. They have been hounding me to get the 30,000 mile service. I have declined as the cost is too high and they say they have done repairs that they have not. Hard to trust.
Not Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/27/2016 08:34 AM

We will be contacting you regarding this matter shortly.

DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/04/2017 10:04 AM

I have tired to contract you regarding this concern please call me if you get a moment.

Thank you Devin Micallef
425-258-9100

Employees worked with
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James Woll
Service Advisor
JF
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Jana F.
Snohomish, WA
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Excellent
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/23/2016 08:39 AM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
MJ
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Marko J.
Mukilteo, WA
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great professional service
The service team did a great job!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/22/2016 10:56 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
TW
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Teresa W.
Arlington, WA
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good timely service
The people working at this dealership keep their word, and do what they say will be done. I like my car; I use it a lot, and appreciate good, timely service.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/22/2016 07:54 AM

Thank you for your response!

Employees worked with
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James Woll
Service Advisor
PB
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Patricia B.
Edmonds, WA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I had a great day there will be back.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/20/2016 08:08 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
CH
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Charles H.
Snohomish, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The kindness of the employees made me feel like I had stepped into a small town.
Great people to work with. I will be back.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/20/2016 08:09 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
NS
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Nicole S.
Renton, WA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
This location is a bit far out for me so I probably wont be returning, however the service was great and the staff is very friendly! If I lived closer I would definitely return.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/17/2016 01:53 PM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
AL
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Anthony L.
Arlington, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff at Everett Hyundai actually give a shit about you and earning your business.
I took my vehicle here do to weird engine noises. Turns out the cause was my car had 1.5 quarts out of almost 5 quarts of oil after I took the car to another Hyundai Dealership up north(Skagit County) 3 months ago. Apparently the other dealership forgot to actually service my vehicle. I thought I was looking at major repairs. The staff at Everett Hyundai could have ripped me off big time but they did not. Turns out the engine noise was due to low oil. I applaud the integrity of the Everett Hyundai mechanics and service adviser for not taking advantage of me. I will never take my car anywhere else as long as I own it.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/15/2016 10:10 AM

It was our pleasure to serve you! 

Employees worked with
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James Woll
Service Advisor
Verified Customer
Everett, WA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Car Care!
The guys are consistent in providing customer service and follow-up.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/14/2016 08:01 AM

It was our pleasure to serve you! 

Employees worked with
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James Woll
Service Advisor
MB
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Mary B.
Marysville, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous and reasonable pricing.
A1
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 12/10/2016 11:47 AM

Thank you! We appreciate your business!

Employees worked with
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James Woll
Service Advisor
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