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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

RM
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Rogelio M.
Everett, WA
2006 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly services got the job done at a less coast thank you
your services was great save me money thanks again
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/10/2016 05:39 PM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
SG
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Susan G.
Everett, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
From Sales to Finance to Service Repair highest ratings
The people from sales to finance to service repair have always been friendly and willing to explain any questions I may have.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/07/2016 05:06 PM

Thank you for your service!

Employees worked with
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James Woll
Service Advisor
SW
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Sharon W.
Arlington, WA
2011 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellant customer service
Nice people
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/07/2016 12:43 PM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
JB
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Jody B.
Lake Stevens, WA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great vehicle service at Hyundai of Everett
I would definitely recommend Hyundai of Everett to a friend. They are friendly, estimate costs are usually spot on and there is no heavy upsell for additional items. They point out things that will need to be taken care of and leave it up to you to decide if/when you are going to set up an appointment. I've never experienced this at any other dealership of vehicles I've owned in the past. In a business that doesn't always get looked at favorably as far as honesty and integrity go, I think the people at Hyundai of Everett are the exception.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/07/2016 08:27 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
CV
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Cenedra V.
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Cust. Svcs.
The servce staff are all amazing; i have never had a bad experience.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/05/2016 09:40 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
JS
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Judy S.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant atmosphere, friendly and do good work.
Would highly recommend to my friends.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/04/2016 08:56 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
JP
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Jesus P.
Stanwood, WA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They listened to my concerns
Great customer service. They had my car for over a week , gave me a loaner car. Got the problem fixed!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/04/2016 08:56 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Mukilteo, WA
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant as advertised.
Very professional!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/01/2016 07:45 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
MM
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Michael M.
Lake Stevens, WA
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Anoiter goreat transaction at Hyundai of Everett!
I have had all services done on my 2011 Geneses since I bought it done at Hyundai of Everett. I just had my first major repair done, front brakes at 95,000 miles, and it was as easy as could be. Dropped off the night before and got the call in the next day to pick it up. Price was great too at just under $350.00.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/30/2016 05:04 PM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Lynnwood, WA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees are friendly and honest.
I would diffentely recomend this Dealership to family and firends. The staff from Service, Parts, Fincance and Sales are all very frindly and helpful.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/28/2016 08:58 AM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
SP
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Sarah P.
Lake Stevens, WA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and friendly
They were faster than I thought they would be and very reasonably priced. Everyone was friendly and helpful.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/22/2016 10:05 AM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
IM
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Ian M.
Camano Island, WA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service attitude by all!
On time , excellent and courteous .
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/26/2016 11:41 AM

Thank you for coming to us for your service needs

Employees worked with
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James Woll
Service Advisor
FK
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Franck K.
Everett, WA
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional
I've been satisfied with this location from purchase of my wife's Sonata to scheduled maintenance. Might come back for my Genesis unless I find something else.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/21/2016 06:07 PM

We thank you for your business, we hope to earn all 5 stars next time.

Employees worked with
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James Woll
Service Advisor
JS
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James S.
Lake Stevens, WA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
I have had my Hyundai Tucson serviced by the team at Everett Hyundai for about two years now. I have always felt confident with the work performed. Just having the vehicle serviced by Hyundai Technicians who understand the vehicle, is a real value in itself.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/21/2016 08:41 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
JO
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Joseph O.
Everett, WA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
James did an awesome job explaining the problem with my car. The guys at Hyundai of Everett are very nice and easy to work with. This is my 2nd Hyundai and I wouldn't buy anything else!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/21/2016 08:41 AM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Marysville, WA
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place with newer location
They have a great service staff and sales guys. Always good pricing and nice large lot to work with now!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/21/2016 08:48 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
SS
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Scott S.
Everett, WA
2013 Hyundai Sonata Hyb
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Dishonest about work needed and didn't provide services they promised
Service department is not to be trusted. Strike 3 in my case.
Not Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/21/2016 07:24 AM

I'm truly sorry to hear about your service I will be contacting you shortly regarding this concern.

Devin Micallef

DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/26/2016 09:28 AM

I have tried contacting you regarding these concerns. PLease call me if you get a moment.

Thank you Devin Micallef

Employees worked with
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James Woll
Service Advisor
GM
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Glenn M.
Lake Stevens, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Engine replacement
It took them awhile to get us a new engine but they made it right all the way.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/21/2016 08:52 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
LL
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Lori L.
Everett, WA
2003 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
was thrilled when the service technician told me I didn't have to replace an expensive part after all, but that a $20 part was all I really needed. He was courteous, friendly, professional, and he saved me money. What more could I asked for?
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/21/2016 08:56 AM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
PB
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Peter B.
Snohomish, WA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
They do a good job. I highly recommend Hyundai of Everett for all of your service needs.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 09/19/2016 08:00 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
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