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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

Verified Customer
Camano Island, WA
2013 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Azera maintenance
The work is always done satisfactorily, with one glaring exception. The headlight control switch is always changed and not returned to my desired position of AUTO.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/31/2016 12:55 PM

Thank you for your feedback. We are very sorry about that and will try harder next time.

Employees worked with
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James Woll
Service Advisor
HH
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Henry H.
Lake Stevens, WA
2002 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good comunition
everything I that I asked to be fixed was done in a short period of time
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/27/2016 08:46 AM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
BC
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Bernie C.
Everett, WA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyndyai Of Kirkland lied to me about what they repaired and had to go back.
You did not lie to me about what was fixed.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/26/2016 03:43 PM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
KB
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Kimmy B.
Marysville, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Replaced forks in starter
Very friendly and seem to know mechanical issues and listen to the customer when asking questions and concerns
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/26/2016 02:55 PM

Thank you, we appreciate your business!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Lake Stevens, WA
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inexpensive, good quality oil changes
Sometimes they are busy and the wait is long
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/25/2016 06:46 AM

Thank you for your feedback

Employees worked with
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James Woll
Service Advisor
JC
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Jeffrey C.
Arlington, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Dealer and Service Center!
This is the best dealer and service center in the NW. The staff is always friendly, honest and quick. They know what the customers want. We would definitely be back again!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/23/2016 02:19 PM

Thank you! We appreciate your business!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Lake Stevens, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Helpful
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/20/2016 06:47 AM

Thank you

Employees worked with
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James Woll
Service Advisor
PC
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Pamela C.
Marysville, WA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top Notch Service
I always get excellent service at Hyundai of Everett! I can book an appointment on line and that is very convenient. Eric,Marshall,and James are always very attentive. The work is done right and that is the best part.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/19/2016 08:14 AM

Thank you for your feedback

Employees worked with
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James Woll
Service Advisor
CJ
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Carl J.
Snohomish, WA
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Shop
I have been bringing my cars to Hyundai of Everett for years for service and recently purchased a new Santa Fe Sport from them. The primary reason I bought at this dealership is because of their exemplary service. I recommend them to friends and family all the time if they are looking to buy or get their car serviced.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/18/2016 08:29 AM

Thank you for your response.

Employees worked with
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James Woll
Service Advisor
MB
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Michelle B.
Seattle, WA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, friendly service
I stopped by for a "walk-in" oil change and was told it would be up to 1.5 hours, but I was out in 20 minutes. The car was checked and a few things that happened from a fender bender I had were noted and recommended, but not pushed, which I appreciated. Friendly, prompt service all around. Love the free car wash at the end.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/18/2016 07:40 AM

Thank you for your response.

Employees worked with
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James Woll
Service Advisor
CC
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Cory C.
Lake Forest Park, WA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly and take the time to listen
everyone there is very friendly and helpful. they gave us a break down of things that need to be fix and the price which was nice and not as expensive as we thought they would be. We will be going back for sure to have any repairs done.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/18/2016 06:44 AM

Thank you for coming to us for your service needs!!!!!

Employees worked with
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James Woll
Service Advisor
DA
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David A.
Edmonds, WA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Always the best service and staff
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/18/2016 06:47 AM

Thank you for coming to us for your service needs !!!

Employees worked with
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James Woll
Service Advisor
DC
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Douglas C.
Seattle, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good
Good
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/17/2016 09:30 AM

Thank you for your feedback

Employees worked with
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James Woll
Service Advisor
Verified Customer
Tulalip Bay, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Very professional
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/16/2016 06:40 AM

Thank you for your response

Employees worked with
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James Woll
Service Advisor
ES
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Edward S.
Lynnwood, WA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly. and they listen to me.
#1.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 05/14/2016 01:28 PM

Thank you! We appreciate your business!

Employees worked with
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James Woll
Service Advisor
SR
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SUSAN R.
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
The staff was nice and very helpful
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 04/29/2016 06:56 AM

Thank you for your response

Employees worked with
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James Woll
Service Advisor
NV
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NORMAN V.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly staff and helpful service department.
I brought my car in for an issue with the panoramic sunroof pinching the seal down and pulling it away from the body whenever I closed the roof. They informed me that it's a common issue and they had to first order the part, and would call me the following week once it's ready. I haven't heard from them yet but it's only Monday. I am hoping to hear from them as promised.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 04/14/2016 03:53 PM

Thank you for your response will be calling you shortly to set up your return appointment.

Employees worked with
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James Woll
Service Advisor
BT
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Burns T.
Everett, WA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Hyundai of Everett is always clean and tidy. The staff are all friendly and helpful. Of course I would recommend Hyundai of Everett. I am now on my 3rd Hyundai Sante Fe, purchased from the Everett dealers. This is the first repair I've needed - a starter. It was immediately taken care of to my satisfaction. Thank you.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 04/04/2016 07:12 AM

Thank you for response

Employees worked with
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James Woll
Service Advisor
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W.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Hyundai Dealer in Washington if you own a Hyundai your crazy not to service it here
Excellent service and sale experience!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 04/01/2016 08:12 AM

Thank you for your response

Employees worked with
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James Woll
Service Advisor
RJ
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ROLAND J.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
best service
fast excellent service
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/23/2016 06:59 AM

Thank you

Employees worked with
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James Woll
Service Advisor
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