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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

Verified Customer
San Jose, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Hyundai Service Center
Book your appointment with ease by just calling them. Show up and literally be out the door within 45min if it's just routine maintenance for your car.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/17/2017 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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James Woll
Service Advisor
MV
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Maryanna V.
Everett, WA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
What a great place to come for service!
Person who checked me in was so nice, completely took care of me from start to finish. I came in for an oil change and he told me they needed to check my car for a recall problem and they did, and the oil change was free! I didn't have to bug them about possible recall, they brought it up first thing. Turns out everything was fine and I left the service center with my car running perfect as usual. I love to visit the Everett Hyundai dealer and am a loyal customer because of the great service they provide.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/14/2017 01:21 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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James Woll
Service Advisor
Verified Customer
Monroe, WA
2003 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always take care of everything
Everything was fixed & runs better now. Only issue was completion not as originally told but only 1 day off. Otherwise all is good.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/14/2017 01:20 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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James Woll
Service Advisor
WF
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Walter F.
Marysville, WA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
I have recommended many to this dealership
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/14/2017 07:33 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Seattle, WA
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Second Service at Hyundai - Not so great experience
As much delighted and satisfied we were after our first service at Hyundai of Everett, the second one was a real disappointment.
When compared with 1st service sheet, lot of things were missed for checking/inspection in second service.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/11/2017 01:56 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory. I will be trying to contact you soon.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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James Woll
Service Advisor
JC
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JERRY C.
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
everything was done in a timely way.
I was satisfied with my 1st oil change.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/10/2017 07:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258

Employees worked with
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James Woll
Service Advisor
DS
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David S.
Bothell, WA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Quick, complete service,
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/10/2017 07:26 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258

Employees worked with
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James Woll
Service Advisor
JB
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James B.
Bothell, WA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car repair greatness
Timely response
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/06/2017 03:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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James Woll
Service Advisor
BK
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Bryan K.
Everett, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the customer service is what makes it great
I give you a 100%
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/05/2017 08:03 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
KR
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KEVIN R.
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great job, great service. Fast and friendly at a good price.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/05/2017 08:02 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
2016 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not so great
Oil change took longer than anticipated, did not vacuum even driver's side. Had to find car when it was done farther than usual.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/05/2017 08:01 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
AY
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Amanda Y.
Everett, WA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast oil change
Came in and got my oil changed so happy that the service was done in a timely manner.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/03/2017 07:58 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Everett, WA
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They know my name and keep my car running great
Yes
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/30/2017 07:46 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
KR
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Kevin R.
Lake Stevens, WA
2015 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great listeners and communicators.
Well done, great communication and service in timely manner.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/26/2017 01:20 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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James Woll
Service Advisor
ML
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Mary L.
Granite Falls, WA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly people
yes
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/26/2017 11:13 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
KA
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Keith A.
Everett, WA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Awesome!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/23/2017 12:27 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
ES
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Elizabeth S.
Everett, WA
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Fast and clean business
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/23/2017 10:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
JO
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Jessica O.
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N/a
N/a
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/22/2017 11:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Seattle, WA
2013 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Air pressure in the tires not checked
I believe air pressure in the tires was not checked during regular maintenance. Just 4 days since the visit, I saw on other station that air pressure was off a lot form what it should be.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/22/2017 08:02 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.
 
I want to apologize for the air pressure in your tires. I would like at your convenience get you and your vehicle back in so I can have it reinspected to make sure nothing else was missed.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

P.S. Your next oil change is on me. I will put a voucher in the mail today.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Woodinville, WA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Like the free car washes!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/21/2017 01:57 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
James Woll
Service Advisor
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