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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

Verified Customer
Mukilteo, WA
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quick service , respectful attitude
I will buy another car here one day
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/16/2016 08:26 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
JV
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Joseph V.
Everett, WA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service by courteous individuals in a secure, comfortable location.
Vehicle always turned around in a timely fashion, all points inspection included with oil change. I'm very satisfied with the service performed to date.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/15/2016 01:24 PM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Marysville, WA
2015 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
not truthful
I have bought three hyundai sonatas over the years with Everett Hyundai and had them serviced there too. But when I went and bought tires for my car from costco and found out the rim was bent on one of the wheels I was puzzled. All the time I had been bringing my car there to be serviced no one told me the rim was bent. I thought the tires that came with the car was the reason there was a wable when I drove it. They alway had a different opinon about why the car had a wable when it was driven. Now here I am with new tires and a bent rim. They said oh yeah there is a bent rim, we can sell you one for $650.00.
Not Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/14/2016 01:38 PM

Thank you for your feedback we will be contacting you shortly regarding this concern.

Employees worked with
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James Woll
Service Advisor
Verified Customer
Monroe, WA
2003 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everything was fixed & completed quickly.
They fixed everything, as requested, & got the car back to me as quickly. It runs much better now.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/07/2016 07:34 AM

Thank you for coming to us for your service needs.

Employees worked with
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James Woll
Service Advisor
JC
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Joshua C.
Lynnwood, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service Again
Service @ this dealership is always top notch.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/03/2016 05:36 PM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
GH
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GERALD H.
2015 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Huge, unannounced price increase!
Increased the price of oil change by 33-1/3% without any advance notice; unbelievable, and I will not return!
Not Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/03/2016 10:07 AM

Thank you for your feedback. This has been the first price adjustment in 8 years.

Devin Micallef

Employees worked with
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James Woll
Service Advisor
SL
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Scott L.
Marysville, WA
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I have worked with other dealerships in the past 34 years, I enjoy getting my car serviced hear.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/03/2016 10:13 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
JR
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Jon R.
Everett, WA
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service staff
Best service department I"ve every dealt with
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/02/2016 09:44 AM

Thank you for your feedback.

Employees worked with
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James Woll
Service Advisor
SS
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SAMI S.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Customer service was great
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/02/2016 07:45 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
MC
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Mark C.
Bothell, WA
2010 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/02/2016
Service Type: Maintenance
Category: Service
Hyundai of Everett
Devin the manager was very attentive to my concerns and corrected all the issues! We get all our work done here and will continue to do so! Thank you
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/02/2016 07:43 AM

We will be contacting you shortly.

Employees worked with
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James Woll
Service Advisor
PC
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Pamela C.
Marysville, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great team members
Pleasent experance
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/29/2016 10:13 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
RS
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Robert S.
Stanwood, WA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Bought 3 cars going to buy another on Nov
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/29/2016 08:50 AM

It was our pleasure to serve you, see you soon!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Bothell, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Stellar customer service
Terrific customer service. I was kept in the loop the entire process. When they promise a call back, they will definitely do so.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/25/2016 06:08 PM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
SL
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Shari L.
Granite Falls, WA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Its always a pleasure bringing our cars in for service
Great Job!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/25/2016 09:58 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
GF
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GORDON F.
2015 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people
I'm on the fence right now! didn't like the last service i had.
Not Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/25/2016 08:09 AM

We will be contacting you regarding this matter shortly.

DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/02/2016 08:14 AM

Thank you for your feedback this will be addressed. I have tired to contact your regarding this concern. If you get a moment please called me.

Thank you Devin Micallef

DEVIN M. from Lee Johnson Hyundai of Everett responded on 11/02/2016 04:12 PM

Thank you for takingthe time to speak to me this afternoon

Devin Micallef

Employees worked with
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James Woll
Service Advisor
RE
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RICHARD E.
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
simulated engine noise speaker defect
Went the extra mile to repair a pretty unordinary problem.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/25/2016 08:50 AM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
JB
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Joe B.
Camano Island, WA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scheduled maintenance!0
Guys are fast and efficient! I had a question regarding the gas cap cover and they walked me through it.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/18/2016 08:08 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
TW
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Theresa W.
Everett, WA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always a pleasure
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/17/2016 08:40 AM

We appreciate your business!

Employees worked with
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James Woll
Service Advisor
PS
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Paulette S.
Edmonds, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
We continue to be happy with service at Hyundai of Everett
Our latest visit involved a repair made necessary by an insurance claim. James Woll in the service department took care of this for us, making arrangements with the insurance adjuster and so forth. The problem with the car was completely remedied to our satisfaction in a relatively short time.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/17/2016 05:47 PM

It was our pleasure to serve you!

Employees worked with
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James Woll
Service Advisor
Verified Customer
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change service
Work was done promptly and correctly.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 10/11/2016 09:35 AM

Thank you for your business!

Employees worked with
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James Woll
Service Advisor
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