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James Woll

Service Advisor
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

JW
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Jackson W.
Lake Stevens, WA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent service, customer care and on time
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/14/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

EC
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Edmund C.
Bothell, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SF
I like the checkover and providing a printed review of the results including things needing correction.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/13/2017 02:21 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

WS
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Wade S.
Snohomish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always
Excellent Service Dept.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/13/2017 02:20 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Issaquah, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
maintains trust over the year
I had bought my car over 5 years ago and this was the only dealer who did not try any gimmicks and gave the best price and because of this I have been getting my car serviced here regularly since then and never have had a bad experience,
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/06/2017 07:28 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Lynnwood, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service, thought it can be even better if actively listening to customers more.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/30/2017 01:40 PM

ank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

TJ
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Tom J.
Mill Creek, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
I have always had excellent service here. Have driven Hyundai since 2003. James, Eric and co-workers are top notch.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/27/2017 01:38 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

LP
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Lindsey P.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service.
I bought my car here and I always take my car here to get oil changes and for all of the recommended service appointments. The staff are friendly and are the same every time I go in, and remember me from last time. Plus, my car is amazing and I love it!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/26/2017 08:01 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

GS
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Gandulam S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied
All the times I went there every service was satisfied
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/23/2017 08:09 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

MV
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Maryanna V.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Safe and secure
Just got another oil change. Had my Sonata limited for 3 years now and every time I visit my Hyundai dealer for maintenance I always feel safe and secure driving away. They have the specialized technicians to take excellent care of my car so I don’t have to wonder or worry. Always a relief to know I am in great hands.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/23/2017 08:08 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

JD
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Jeffrey D.
Lake Stevens, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
They were very thorough on our service.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/23/2017 08:08 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

CK
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Carol K.
Monroe, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change/Air Filters Change
Always great service!!!!!!!!!!!!!!!!!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/23/2017 08:08 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

ES
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Edward S.
Mukilteo, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Its all about trust and professionalism.
I trust Hyundai of Everett to complete my maintenance work in a professional, timely manner and for an honest price. I've never been pressured for any unnecessary repair work and I've never been disappointed. They're true professionals!
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 10/18/2017 04:38 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

Verified Customer
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
never disappoints
We have never had a bad experience with Hyundai of Everett. This dealership sets the bar for exceptional customer service
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 10/18/2017 01:52 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

RT
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Russel T.
Yuma, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
I was very happy with the woke done and the price. Great value!
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 10/18/2017 06:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

Verified Customer
Everett, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maybe getting too busy
Felt they were rushed and more focused on volumes than the customer
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 10/18/2017 06:49 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

CW
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Colleen W.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I've had 3 cars with this dealership and used the service department for all 3. Always please with customer service and work done.
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 10/17/2017 11:05 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

TR
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Tyeelor R.
Lake Stevens, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
They provided a free service for me while I was getting my oil changed. They put a new wheel well on for me at no charge.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/13/2017 12:52 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

MD
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Michael D.
Everett, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reasonable fast, friendly and knowledgeable people like James make it the place to turn to.
Good to excellent and improving!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/11/2017 12:29 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

JG
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Jerome G.
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A place to trust
They provide a comfortable and trusting environment to do business in
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/11/2017 12:29 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent and Efficient Service
Very pleased with the excellent and efficient service on my scheduled oil change. Staff very informative and professional.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/11/2017 07:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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