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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

AL
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Allan L.
Marysville, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personalized service
This place rocks. As an ex Cadillac mechanic the personalized honest service you get here is above the rest.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/18/2019 03:26 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
CS
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Charles S.
Marysville, WA
2017 Hyundai Elantra
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2019
verified customerVerified Customer
Category: Service
Revisit finally fixed the issue
Cliff from Hyundai of Everett finally took care of the issue we were having on the vehicle.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/08/2019
Service Type: Repair
Category: Service
Won't do Warranty repairs
They will feed you a line of bull about issues and basically blame you the customer instead of fixing the car.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/11/2019 07:26 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
TJ
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Tommy J.
Marysville, WA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Flexibility
Flexibility
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/08/2019 12:45 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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James Woll
Service Advisor
MM
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Michael M.
Everett, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and friendly service
I’ve had a great experience every time I visit this dealership. I’ll definitely be back.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/07/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
PS
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Peter S.
Everett, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Things went very well
Things went very well
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/06/2019 11:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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James Woll
Service Advisor
TW
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Tammy W.
Mill Creek, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
OIl Change 03/04/19
Great Service! Answered all my questions.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/06/2019 11:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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James Woll
Service Advisor
DA
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Diane A.
Marysville, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to do business
These guys always make you feel welcome to the sales staff to the service
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/05/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
JC
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Jenny C.
Everett, WA
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Like clock work
Had a regular maintenance oil change, every was great.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/04/2019 12:12 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
MW
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Marla W.
Everett, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Caring.
Everyone treats me great. Always take care of business.

Friendly, courteous, honest.

The time before accidently broke rear taillight but took care of and replaced without question. Doesn't try to blame you.

Keep up the good work.

Love free car wash!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/04/2019 07:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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James Woll
Service Advisor
ST
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Sandy T.
Clinton, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient, Courteous, Friendly,
Always, friendly, courteous, and efficient. Clean and comfortable waiting room.
Service has always been completed on time.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/28/2019 03:53 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
JA
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James A.
Edmonds, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A great customer experience
The Service team at Lee Johnson Hyundai of Everett gets my highest rating for courtesy, efficiency, work quality and overall professionalism. I particularly appreciate the thorough review of the work performed and my vehicle's current mechanical status.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/27/2019 03:36 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Everett, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Experience
Fast, friendly, and efficient.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/26/2019 02:41 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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James Woll
Service Advisor
RW
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Robert W.
Lake Stevens, WA
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Guys
Device guys are great at explaining and offering information.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/25/2019 07:31 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
RD
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Robert D.
Bothell, WA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Superb Hyundai store
Excellent experience when I took my Hyundai Accent in for warranty work. Fast and polite, pretty much the best experience at a dealership I've had and I've been to many over the years. I highly recommend them, really !
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/21/2019 07:49 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
SJ
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Sejata J.
Lake Stevens, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good times...
The people, they really make the difference. Always welcoming, ready to help and fun. I have yet to leave there without a laugh or two.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/13/2019 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
CE
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Cynthia E.
Arlington, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service visit
Took my Hyundai in for regular service, Everything great as usual. I asked if they could clean my inside front window..they always vacuum and leave everything great, so I just thought I would ask. He wrote it on the work order and it was done! I could see perfectly out of my window :)
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/01/2019 03:43 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
DI
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Donald I.
Everett, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great job
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 01/29/2019 10:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
AS
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Anjanette S.
Granite Falls, WA
2016 Hyundai Accent
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2019
verified customerVerified Customer
Category: Service
Received a quick response.
I received a quick response after my review to resolve the issues that occurred. They worked with my schedule to get my car in to look at the damage and figure out the best way to go about fixing it. I took my car in today to have it looked at, they decided the best course of action, started the process of getting the damage fixed, and I was out of there in less then 20 minutes!! I’m very pleased with how quickly I received a response and how quick and easy starting the process of getting the damage fixed was. The reason I’m giving 4 stars though is because the damage still needs to actually be fixed and when that happens, if everything goes as planned and no other damage occurs, I will gladly give 5 stars!!
Recommended
Employees worked with
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James Woll
Service Advisor
CD
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Charlotte D.
Everett, WA
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a great experience
Handled promptly & professiinally
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 01/28/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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James Woll
Service Advisor
SG
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Steve G.
Lake Stevens, WA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great over 10 years
Always great over 10 years
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 01/25/2019 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
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