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James Woll

Service Advisor
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Verified Customer
Woodinville, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/23/2018 03:50 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Marysville, WA
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Service is quick and easy; staff is friendly and helpful.

Scheduling of Saturday appointment times is challenging. To actually get a Saturday appoint I suggest you schedule your next service before you drive away from your current service appointment.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/23/2018 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

TB
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Thomas B.
Snohomish, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2018
verified customerVerified Customer
Category: Service
Great recovery
I was disappointed when I found that the tire rotation was not done on my last visit. The service manager called me to apologize and arranged for me to return whenever it was convenient for me. I realize that mistakes happen and when sincere efforts to remedy are made they are effective. Thanks for the corrective response.
Recommended
Employees worked with

HL
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Heather L.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are nice and communicative
As some service guys, friendly
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/15/2018 07:53 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

CS
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Christopher S.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Excellent service as always.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/15/2018 07:53 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Snohomish, WA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly agents and good service
The service agents were very friendly, well educated, and thorough.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/09/2018 03:35 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

CF
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Carmelo F.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast and done
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/05/2018 07:30 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

DM
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David M.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good Job!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/31/2018 04:30 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

JS
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Judy S.
Snohomish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always friendly and do good work.
Always enjoy my visits, friendly people and work fast.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/30/2018 06:56 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Bothell, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
The people
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/24/2018 11:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

TB
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Thomas B.
Snohomish, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2018
verified customerVerified Customer
Category: Service
Great recovery
I was disappointed when I found that the tire rotation was not done on my last visit. The service manager called me to apologize and arranged for me to return whenever it was convenient for me. I realize that mistakes happen and when sincere efforts to remedy are made they are effective. Thanks for the corrective response.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/22/2018
Service Type: Maintenance
Category: Service
Do what you say will be done.
Do what maintenance you say will be done.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/23/2018 06:52 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

PP
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Patricia P.
Tulalip Bay, WA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
Always treated well
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/22/2018 12:47 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

WE
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Wendell E.
Lake Stevens, WA
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job!
Great Job!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/22/2018 07:49 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service feedback
My experience with service at this location has been professional and prompt. I have only used this location for servicing my car since I bought it in 2008. Highly recommend Hyundai of Everett!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/22/2018 07:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

LH
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Lina H.
Bothell, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Honest and happy folks, always pleased with how we are treated!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/22/2018 07:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

KA
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Keith A.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service excellence!
Awesome service!
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 10/18/2018 02:45 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

DL
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Danilo L.
Everett, WA
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service department
Super fast, super friendly service, excellent price.
This is my 3rd time requesting this = I dont understand why only vacuum the front floor mats. Would you folks be kind enough and take an extra 10 seconds and vacuum the rear floormats too and make your customers super happy?

Thanks very much.

Dan
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/15/2018 07:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

DO
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David O.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good experiences each time so far.
I needed to bring my car in for service/filters/oil change, and a tire issue. Everyone is always really nice, and the service was finished more quickly than they had estimated. Coffee, water, and soda available while you wait, and was able to use their wifi to get some work done so it didn't even really feel like I was waiting at all.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/10/2018 11:18 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

DT
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Diane T.
Mill Creek, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
Professional service. Questions answered during check out. Quick.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/08/2018 10:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

DA
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David A.
Edmonds, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st Class Service
Everett/ Lee Johnson Hyundai has always provided me with the finest service a person could ask for. The service staff has always been professional, friendly, knowledgeable and friendly. All work performed by the technicians has always lived up to my expectations.
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 10/05/2018 06:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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