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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

MC
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MONICA C.
Mukilteo, WA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is what matters most
Was attended by employee James Wolly. He was thorough, courteous and attentive. Made my appointment there an overall good experience.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/04/2015 08:23 AM

Thanks Monica! 

Employees worked with
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James Woll
Service Advisor
PB
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PENNY B.
Edmonds, WA
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of Everett
Great team. They are well organized, skilled at what they do, and very willing to help their customers at short notice.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 04/04/2015 03:59 PM

Than you Penny

Employees worked with
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James Woll
Service Advisor
Verified Customer
Snohomish, WA
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of Everett Service!
They performed a great service at a competitive rate. Have never had any compaints with their service in the past 8 years of servicing my vehicle there. Simply Awesome!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 03/26/2015 10:14 AM

Thank you for your continued business over 8 years

Employees worked with
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James Woll
Service Advisor
Verified Customer
Arlington, WA
2010 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
My car and I were very well taken care of from start to finish. Besides the work, what impressed me the most is that people listened and responded when I had questions and comments.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 02/10/2015 09:21 AM

Thank you

Employees worked with
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James Woll
Service Advisor
Verified Customer
Everett, WA
2013 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
location
They provide ok service.
Not Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 01/28/2015 06:09 PM

We do appreciate you're business very much.

Employees worked with
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James Woll
Service Advisor
Verified Customer
Lynnwood, WA
2003 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
I've never been disappointed
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 01/20/2015 08:57 AM

Thank you for your business

Employees worked with
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James Woll
Service Advisor
TT
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THOMAS T.
Arlington, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing staff, friendly, fast, AWESOME!!
Super awesome dealership, they care about you as a person, and as a driver of their vehicles. Definitely would recommend, not like any other dealther I have ever been to!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 12/23/2014 08:54 AM

Thanks for your business

Employees worked with
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James Woll
Service Advisor
RB
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ROBERT B.
Everett, WA
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, helpful employees.
Always have great service, comfortable waiting area, time work completed as promised.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 12/20/2014 08:15 AM

Thanks for choosing to do business with us.

Employees worked with
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James Woll
Service Advisor
Verified Customer
Mukilteo, WA
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service is great
James in the Service Dept did a great job of working with us on a troublesome ABS/TCS issue. Very professional and timely.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 12/18/2014 05:12 PM

Thank you

Employees worked with
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James Woll
Service Advisor
Verified Customer
Marysville, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 Star Service
Everything was top notch.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 12/09/2014 08:51 AM

Thank you

Employees worked with
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James Woll
Service Advisor
Verified Customer
Everett, WA
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service.
They always tell you straight forward what they play to do and never do more. If they have a concern they ask for your permission and never overcharge.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 12/05/2014 08:47 AM

Thanks for your business

Employees worked with
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James Woll
Service Advisor
JD
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JOHN D.
Snohomish, WA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, but professional service
I have purchased and had serviced 5 (five) Hyundai automobiles from Hyundai of Everett. In each case, I was treated with care and respect, and provided with open, reviewable information about sales and services that lacked pressure of any kind. I now know people in sales and service by name, and they recognize me as more than just a valued customer. I am welcomed with courtesy and kindness, provided with timely and prompt service, and everything that they have told me has proven to be true. I am relaxed there, and confident that I will get what I seek.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 11/19/2014 09:08 AM

Thanks John we always appreciate your business.

Employees worked with
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James Woll
Service Advisor
LE
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LELAND E.
Edmonds, WA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintenance
Excellent staff! Made phone appointment. Got email confirmation that day. Service staff was wonderful from greeting to billing with full explanation of all charges and services.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 09/27/2014 10:50 AM

Thanks for your business

Employees worked with
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James Woll
Service Advisor
MW
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MICHELE W.
2010 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/19/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
The un-connection of the service dept.
I was VERY dissatisfied with the last few times that I needed to take my car into the service area for repairs. I feel that they felt that my problem was a problem to them and that is not a way to make an impression upon anyone in my opinion.
Not Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 09/19/2014 11:02 AM

Hi Michelle, 

I am sorry to hear about your experience in our service department. Will you please give me a call when you have a minute so that I can get a better understanding of what is going on.

Thanks

 
Justin Meek
General Manager
425 258 9100 ext 411
Employees worked with
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James Woll
Service Advisor
DD
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DAVID D.
Lynnwood, WA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership
Very friendly staff. They do all go out for you.
Very good experience.
Thank You
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 09/17/2014 08:42 AM

Thanks for your business

Employees worked with
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James Woll
Service Advisor
JB
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JAIMI B.
Lake Stevens, WA
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, helpful & knowledgable staff
Best car buying experience ever!! I absolutely love this dealership, I'm on my 5th brand new hyundai and plan on continuing my services with hyundai of everett for years to come. I would recommend (and have) anybody to check them out. You won't be disappointed.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 09/16/2014 08:37 AM

Thank you again

Employees worked with
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James Woll
Service Advisor
JB
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JODY B.
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly & reliable service
I have purchased two new cars from Hyundai of Everett and the experience has been very good each time. That's not easy for me to say because I don't like car shopping. There is no pressure here. Their service people are excellent, friendly and professional. When work is done is completed on time or early.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 08/13/2014 06:46 PM

Thanks for your business

Employees worked with
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James Woll
Service Advisor
RL
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REED L.
Lake Stevens, WA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service.
Every interaction with Hyundai of Everett has been phenomenal. I traded in a Lexus for our new Hyundai. I always believed Lexus was the gold standard of customer service. Hyundai is right on par. Impressive!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 08/05/2014 08:38 AM

Thanks Reed

Employees worked with
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James Woll
Service Advisor
SA
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SHELLY A.
Langley, WA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service experience
Timely, even when I was late. Always professional, right there to welcome you, and the wait room is great. They offer to get you coffee etc. Place is clean and people are friendly and service oriented!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/10/2014 08:50 AM

Thanks for your business

Employees worked with
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James Woll
Service Advisor
MU
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MICHAEL U.
Camano Island, WA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Tuson
Would recommend this dealer and sevice dept highly
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/02/2014 04:59 PM

Thanks for your business

Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/02/2014 04:59 PM

Thanks for your business

Employees worked with
avatar
James Woll
Service Advisor
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