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James Woll

Service Advisor
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

TL
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Teresa L.
Mill Creek, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good first experience
On time, friendly professional people, very satisfied
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/25/2019 07:46 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

CB
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Chris B.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service was awesome
This was a great dealership with honest people who work there!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/25/2019 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

SK
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Sherilyn K.
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Sonata
Service always excellent & quick, staff always respectful.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/25/2019 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
No comment
Car wasnt serviced on the day indicated
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/25/2019 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/26/2019 12:42 PM

Greg,
I have left you a couple of messages with no responce. Could please give me call when you have time.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

LG
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Laura G.
Snohomish, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience with Service Dept
Very courteous, knowledgeable staff. Came in for a software update, they also inspected my vehicle and were finished in the allotted time. Nice waiting area. My service rep thoroughly explained what they did, how the update works, and what they found in the inspection. He explained what it would cost to change fluids, and tires. No pressure, just very thorough, conscientious service. I felt good about the whole experience, fairly priced for all work quoted, will definitely be back,.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/21/2019 07:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

TM
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Tommy M.
Lake Stevens, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer for life!
I have been doing business with Hyundai of Everett for around twenty years. I have always had great experiences with both the sales and service departments. Service department staff are friendly and always take care of the customer. They perform high quality work for a fair price. I am as happy with my last service as I was with the first car buying experience I had in the sales department twenty years ago. I am a customer for life and have referred many people to the dealership. Keep up the outstanding work, team!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/19/2019 07:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and nice staff.
The mechanics and staff go the extra mile for customers.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/17/2019 11:41 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

DH
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David H.
Snohomish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accommodating service department
Service is thorough, knowledgeable, and accommodating. The three service managers are top notch. They'll find a way to make a service work out for you and keep costs down.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/17/2019 11:41 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

CE
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Cynthia E.
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always good
I had a 30 thousand mile service done. Only took 45 minutes. I always have confidence in my Hyundai services.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/17/2019 07:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

TW
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Tracy W.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Always like how they take care of me and my car
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/17/2019 07:26 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

JD
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Jean D.
Lake Stevens, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service appointment
Good customer service and a good product!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/14/2019 01:14 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Service was done in a timely manner.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/10/2019 10:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

SK
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Sujit K.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sujit kumar
The staff are friendly and welcoming and try and accomadate your last minute request. Service and parts are cheaper and service is either completed in recommended time or less than that.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/05/2019 10:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

SC
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Shawn C.
Granite Falls, WA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
No complaints
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/03/2019 02:03 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

Verified Customer
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service As Always
Always great service, and very reasonable wait times.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/03/2019 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

RH
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Rodney H.
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They took care of exactly what I needed and it was very fast.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/29/2019 09:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

GT
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Glenn T.
Edmonds, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent maintenance services.
Had a great first experience here. Will be back for future car needs.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/28/2019 03:49 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

SS
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Serik S.
Mukilteo, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the performance
on time
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/28/2019 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with

CJ
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Christie J.
Mukilteo, WA
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent service, friendly and attentive staff, nice turnaround time!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/24/2019 01:10 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with

CA
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Craig A.
Everett, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceeded my expectations!
I appreciate the excellent service on my car and the persistent efforts made to negotiate with Hyundai manufacturer to cover some repairs. We are so pleased with the service department!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/23/2019 07:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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