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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JUSTIN WORRELL
JW

JUSTIN WORRELL

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(507 reviews)
81

Reviews of JUSTIN WORRELL

JL
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Judith L.
Land O Lakes, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change only took 1 hout
I was disappointed that I did not get a complimentary car wash with my 1st oil change. Otherwise I was extremely satisfied.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/18/2018 05:00 AM

Thank you for your response, Judith! We appreciate your business and feedback :) Our washes are on request and are complimentary but if we missed that we are so sorry! Please drive by anytime and we can take care of that for you. Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
VS
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Victor S.
Dade City, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people friendly
Always professional
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/18/2018 03:53 AM

Thank you for your response, Victor! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
SS
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Susan S.
Wesley Chapel, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
I was in and out quickly. Great service.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/14/2018 11:39 AM

Thank you for your response, Susan! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
replace battery
The job was performed quickly, the person who originally helped me at the front desk was very pleasant.

I was very pleased with the service.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/12/2018 02:58 AM

Thank you for your response! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Wesley Chapel, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Being aware of the customer and there needs
It was efficient and thorough!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/10/2018 11:24 AM

Thank you for your response! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
BO
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Barbara O.
Tampa, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal Service
Justin was nice to work with
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/10/2018 03:18 AM

Thank you for your response, Barbara! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
AO
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Aileen O.
Wesley Chapel, FL
2009 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service/location
i am usually 100% satisfied, except that this time, the front lights were not checked and now i have to go back to change the right front light.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/10/2018 03:19 AM

Thank you for your response, Aileen! We appreciate your business and feedback :) We apologize about missing the front light check for you, please swing back by so we can take care of that! Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
CH
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Charles H.
Land O Lakes, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
Excellent service as usual.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/06/2018 03:13 AM

Thank you for your response, Charles! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
VS
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Venita S.
Land O Lakes, FL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Venita
Cleanliness & friendliness
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/06/2018 03:20 AM

Thank you for your response! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
PM
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Peter M.
Wesley Chapel, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Justin Time!
I took my beloved 2013 Genesis in for a scheduled oil change and a new driver's side running light. Wesley Chapel Hyundai Service Tech Justin brought my attention to the fact that the reason my running light was out was because I had suffered bumper damage due to sadly running over a shredded truck tire on the highway a few weeks ago. Bottom line: I contacted my insurance company, and the adjuster has agreed to see the car at Wesley Chapel Hyundai on December 7th. I needed a new bumper, and my car will be repaired. Thank you.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/05/2018 04:43 AM

Thank you for your response, Peter! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
SC
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Suzanne C.
Wesley Chapel, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A friendly environment
I always get the best service at the dealership. I have had all my vehicles serviced in Wesley Chapel. I miss some of the service personnel (JV and John) that have been transferred to the New Port Richey dealership. I also, talk to Scott my salesmen and he always has some time to chat to me.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/05/2018 03:46 AM

Thank you for your response, Suzanne! We appreciate your business and feedback :) I miss you too hope all is well! Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
AB
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Alberto B.
Land O Lakes, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Thank you James
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/05/2018 03:47 AM

Thank you for your response, Alberto! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Brooksville, FL
2009 Hyundai Elantra To
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service
good service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/04/2018 10:28 AM

Thank you for your response, Roseann! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Wesley Chapel, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fat courteous service
Still have intermittent problems with Android Auto, otherwise service was excellent
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/04/2018 10:28 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
EQ
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Ernesto Q.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very respectful to customer. Appreciative of extended service hours.
They treat you with great respect, very professional, appreciative of extended service hours when I can't take off from work.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 12/02/2018 06:58 AM

Thank you for your response, Ernesto! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
JL
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Jeanne L.
Wesley Chapel, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy in and out
Brought it in for oil change. Nothing special but it was taken care of promptly.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 11/30/2018 02:06 PM

Thank you for your response, Jeanne! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
GP
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Gary P.
San Antonio, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very pleasant and knowledgeable.
Service dept. personnel relates well to its customers.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 11/30/2018 10:04 AM

Thank you for your response, Gary! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
AC
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Anthony C.
Floral City, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt courteous and knowledgeable service
Good Service at fair prices
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 11/27/2018 05:48 AM

Thank you for your response, Anthony! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
JP
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Jeffery P.
Wesley Chapel, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Awesome staff. Fast, friendly and reliable !!!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 11/26/2018 03:10 AM

Thank you for your response,, Jeffery! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Tampa, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
All of the workers are friendly and caring, and they really know what they’re talking about.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 11/21/2018 12:29 PM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
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