Business Solutions
SureCritic / Auto Repair / Del Hatt Automotive / Kevin F
avatar

Kevin F

Del Hatt Automotive
My goal is to help our clients achieve the highest quality repair while maintaining the integrity that they all deserve.
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(52 reviews)
85

Reviews of Kevin F

Verified Customer
Poughkeepsie, NY
2017 Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2024
verified customerVerified Customer
10
Oil change
They were very informative and helpful
Kevin F. from Del Hatt Automotive responded on 10/16/2024 10:08 AM

We’re glad to hear you found us helpful! It’s our mission to keep you informed—like a trusty co-pilot for your car! 🚗✨

Employees worked with
avatar
Kevin F
Verified Customer
Arlington, NY
2019 Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
8
Always attentive service
I can get in quickly. The go over the car in great detail and give me a breakdown of what they see. Exceptional service
Kevin F. from Del Hatt Automotive responded on 10/14/2024 05:28 AM

We're over the moon that you found our service spot-on! 🌟 Car care is our love language—here's to smooth rides ahead! 🚗

Employees worked with
avatar
Kevin F
PG
gravatar
Pat G.
Wappingers Falls, NY
2017 Ford E-450 Super Duty
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2024
verified customerVerified Customer
8
👍
Expensive bill
Kevin F. from Del Hatt Automotive responded on 10/07/2024 06:59 AM

We appreciate your feedback! 🚗💰 Sometimes quality comes at a price, but we’re all about keeping your ride in tip-top shape!

Employees worked with
avatar
Kevin F
RC
gravatar
Ron C.
Lagrangeville, NY
2014 Dodge 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
verified customerVerified Customer
10
Another successful service!
The crew at Del Hatt did another fine job on my 2014 Ram. The work was done correctly and on time.
Kevin F. from Del Hatt Automotive responded on 10/02/2024 07:26 AM

Big or small task, we're glad to take care of you. Thanks for your trust in us, Ron. 

Employees worked with
avatar
Kevin F
JL
gravatar
Jud L.
Wappingers Falls, NY
2005 Ford E450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2024
verified customerVerified Customer
10
RV inspection
Good work
Kevin F. from Del Hatt Automotive responded on 10/02/2024 07:24 AM

We're glad to hear you think so! Keeping your ride in top shape is what we do best! 🚗✨

Employees worked with
avatar
Kevin F
gravatar
Verified Customer
Fishkill, NY
2023 GMC Savana Passenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
verified customerVerified Customer
10
Del Hatt comes through again
Sent another one of our company trucks in that we thought needed an alignment and they diagnosed the actual problem. In and out fixed in less than a day!
Kevin F. from Del Hatt Automotive responded on 09/26/2024 07:32 AM

We're glad to hear that our team took care of the fleet vehicle in quick fashion. Courtney and the guys are happy to help! Thanks for sharing your experience. 

Employees worked with
avatar
Kevin F
JI
gravatar
Jerry I.
Poughkeepsie, NY
2019 Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2024
verified customerVerified Customer
10
Excellent service
Staff was friendly and knowledgeable. Made every effort to understand my needs and concerns.
Kevin F. from Del Hatt Automotive responded on 09/23/2024 09:22 AM

We're glad to hear our team hit the mark! 🎯 It's always our goal to decode the language of car needs and concerns. We appreciate you for coming in and letting us be part of the solution!

Employees worked with
avatar
Kevin F
DS
gravatar
Don S.
Columbia, MO
2018 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
verified customerVerified Customer
10
Excellent service
We were traveling and had a series of messages to check engine and needed to have this checked quickly to continue our trip. Kevin got to this immediately and corrected the problem within an hour.
Kevin F. from Del Hatt Automotive responded on 09/23/2024 06:45 AM

We're so glad we could help get you back on the road quickly! 🚗💨 Kevin definitely knows how to work his magic under pressure. Here's to smooth travels and fewer check engine lights along the way! 🌟

Employees worked with
avatar
Kevin F
gravatar
Verified Customer
Rhinebeck, NY
2020 Ford Transit Chassis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2024
verified customerVerified Customer
10
Excellent Service and Great Experience As Always
Took in a couple of vehicles for oil change and inspections. Found one vehicle needed a new tie-rod to pass inspection. They ordered the parts and had it fixed by the end of the day. They let us use one of there Loaner Cars, so that we could go back home while they worked on our vehicle. They are the Best!
I always recommend them to my family, friends and anyone that ask me where I take my vehicles to get serviced. Kevin, Courtney, Bernie and their crew are always very accommodating, friendly and very professional.
Kevin F. from Del Hatt Automotive responded on 09/18/2024 05:12 AM

We appreciate you sharing your experience! 🚗 It’s great to hear that our team could keep you rolling smoothly while taking care of your vehicles. Being recommended to friends and family is the highest compliment – it's like being an unofficial member of the automotive Avengers! 😄 Thanks for trusting us with your rides!

Employees worked with
avatar
Kevin F
EF
gravatar
Ethan F.
Bronx, NY
2007 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2024
verified customerVerified Customer
10
Very Satisfied With the Service
I had a great first experience. Everyone I spoke with both on the phone and in person was extremely polite and friendly, and very good at explaining issues as well as costs. I initially only came for an oil change but on my way to the shop my tail light went out. Without a question they said they could fix the light for me, and when I was done they pointed out any other issues they saw with my car and showed picture proof. They weren't pushy about getting anything else done, they just suggested what should be done if I was interested fixing anything up. Would definitely go here again.
Kevin F. from Del Hatt Automotive responded on 09/17/2024 09:30 AM

We're so glad to hear that your experience was top-notch! 😊 It sounds like our team turned an oil change into a car makeover party—complete with picture proof! 🎉 We aim to keep it friendly and informative without the hard sell. Looking forward to your next visit—hopefully, your tail lights will behave themselves next time! 🚗✨

Employees worked with
avatar
Kevin F
SC
gravatar
Sally C.
Poughkeepsie, NY
2016 GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2024
verified customerVerified Customer
10
Great experience!
I was in and out in no time. Everyone I spoke to was very kind and professional. To me that matters a lot. I will definitely return for my routine oil changes.
Kevin F. from Del Hatt Automotive responded on 09/12/2024 09:00 AM

We’re so glad to hear that your visit was quick! 🚗💨 Kindness and professionalism are our secret ingredients, and we’re happy they made an impression. Looking forward to your next appointment for those oil changes! 😊

Employees worked with
avatar
Kevin F
EC
gravatar
Erin C.
Wingdale, NY
2012 Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2024
verified customerVerified Customer
10
1st time but definitely not last time
Had a great first experience. Everyone was professional, kind and knowledgeable.
They explained everything to me before they did the work. And they even had pictures!
When I got back in my car they had put the ac on! Nice touch!
Kevin F. from Del Hatt Automotive responded on 08/28/2024 05:38 AM

Erin, thank you so much for sharing your experience! We look forward to seeing you back again.

Employees worked with
avatar
Kevin F
LW
gravatar
Levi W.
Poughkeepsie, NY
2018 Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
10
Engine Maintenance & Repair
This was my first time at Del Hatt Auto and it was a great experience. Very easy to make an appointment online, they provided a very detailed vehicle inspection, diagnosed the issue I was experiencing and completed all work on time and at a reasonable cost.
Kevin F. from Del Hatt Automotive responded on 08/26/2024 09:30 AM

We're glad you had a great first experience with us at Del Hatt Auto! 🚗 Our online appointment system is designed to make it easy for you, and we're thrilled to hear that you found it convenient. Our team always aims to provide detailed inspections and timely, cost-effective solutions. Thanks for choosing us for your automotive needs, and we look forward to seeing you again!

Employees worked with
avatar
Kevin F
Verified Customer
Poughkeepsie, NY
2012 Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
9
Maintenance
All work is in a timely manner and the thesis employees are always polite You are always shown the problem and what has to be done to correct it.
Kevin F. from Del Hatt Automotive responded on 08/22/2024 03:19 AM

So glad you took the time to share your experience with us! We always look forward to serving you and presenting you with options on your car repairs. As always, thanks for your continued support. 

Employees worked with
avatar
Kevin F
WV
gravatar
William V.
Gardiner, NY
2013 Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2024
verified customerVerified Customer
10
Emergency Repairs
This was my first time having work done at Del Hatt's but certainly not my last. My car broke down and I was in a tricky situation, so I had to have it towed and give Del Hatt's a shot even though I had never brought my car there. They quickly did a super thorough assesment with pictures and clear explanation of the issues. They were always pleasant on the phone and they were super transparent about their pricing and offers. I had the control to decide what I wanted done after they made all of their suggestions, and now i'm back on the road and it's driving better than it has in months. Thanks so much!
Kevin F. from Del Hatt Automotive responded on 08/20/2024 09:30 AM

Hey William! ☺️ We're thrilled to hear about your positive first experience with us! 🚗 It can be tough when car trouble strikes, but we're glad we could assist you through it all. It's great to hear that your car is running smoothly again. We truly appreciate your kind words and we'll be here for you whenever you need us in the future. Drive safe!

Employees worked with
avatar
Kevin F
Verified Customer
Poughkeepsie, NY
2006 GMC Savana Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
Very happy with my visit to Del Hatt
I've been to Del Hatt several times, and I can say that they are professional, honest, and do quality work.
Kevin F. from Del Hatt Automotive responded on 08/08/2024 05:48 AM

We greatly appreciate your continued trust in us! 🚗 Our team always aims for professionalism, honesty, and top-notch quality in every service. Looking forward to serving you again!

Employees worked with
avatar
Kevin F
CM
gravatar
Carl M.
Poughkeepsie, NY
2004 Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2024
verified customerVerified Customer
10
Thorough Vehicle Inspection
I brought my 2004 Toyota Sienna XLE in for an inspection, knowing it had issues but I wanted to know things I had not suspected. The technician found a bunch of things which were thoroughly documented with photos and written findings. I was sent email and text messages about the findings and another message with the cost of the repairs on a line by line basis, each repair noted individually so that I could easily decide on which ones worked best for my budget and safety of the vehicle.Who could ask for more?
Kevin F. from Del Hatt Automotive responded on 08/05/2024 08:40 AM

We really appreciated your trust in us to inspect your Toyota Sienna. It's great to hear that our team provided thorough documentation and clear communication about the findings and repair options. We're always here to ensure that you're well-informed and satisfied with our service. 🚗✨ Thank you for choosing us for your automotive needs!_Kevin

Employees worked with
avatar
Kevin F
BI
gravatar
Brian I.
Poughkeepsie, NY
2020 Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2024
verified customerVerified Customer
10
Oil change at Del Hatt
Came in for my oil change and everything went well no issues and I was on my way in about a half hour. Always take my car to Del Hatt for all my automotive needs, trust Kevin and his staff to handle things promptly and professionally.
Kevin F. from Del Hatt Automotive responded on 08/02/2024 03:12 PM

Awesome to hear your feedback Brian! Thanks for your trust all these years. 

Employees worked with
avatar
Kevin F
RC
gravatar
Ron C.
Lagrangeville, NY
2014 Dodge 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2024
verified customerVerified Customer
10
Great service - Fixed my problems!
Took my 2014 Ram to Del Hatt for a vibration at highway speeds as a creaky front end. They found some worn out bolts on a steering arm, replaced them and got rid of the creaks. They also found my wheels were way out of balance after a local tire shop re-balanced them TWICE before... They re-balanced them and now the truck rides like a Lexus even at 70MPH! Great job!
Kevin F. from Del Hatt Automotive responded on 07/25/2024 10:29 AM

Thanks, Ron! 🚗 We're thrilled to know that your truck now rides as smooth as a Lexus! If you ever need anything else, just give us a shout. Safe travels!

Employees worked with
avatar
Kevin F
gravatar
Verified Customer
Rhinebeck, NY
2020 Ford Transit Chassis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2024
verified customerVerified Customer
10
Best Repair Ever
Kevin and his team are the best people to work with. Him and his staff are very friendly, knowledgeable and very accommodating. I bring all of my personal and work vehicles there for oil changes, tires and any maintenance or repairs needed. They stand behind their work 100% and that is hard to find these days. The curiosity cars are a plus also. I recommend them to all my family, friends and anybody that ask me who I would recommend. Thank you Kevin and staff for being the Best!
Kevin F. from Del Hatt Automotive responded on 07/22/2024 10:30 AM

Thank you so much for your positive review! Your continued support has not gone unnoticed. We are truly greatful for amazing clients such as yourself! We're happy to provide you with a courtesy car while your vehicles are getting the treatment they deserve. As always, thanks! and see you soon. _Kevin

PS i'll be sure to share your great review with the team!

Employees worked with
avatar
Kevin F
Displaying Review 1 - 20 of 52 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.