MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

CT
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Craig T.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The professionalism the service done in a timely matter
Excellent
Recommended
Douglas B. from Voss Hyundai responded on 11/08/2017 04:36 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TC
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Thomas C.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Attitude of emplyees
So far so good!
Recommended
Douglas B. from Voss Hyundai responded on 11/07/2017 12:27 PM

Good Afternoon,

Thank you for your Great review about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LF
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Linda F.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was timely and I was a drive in without an appointment.
Thank you.Every employee that I came accross was considerate of my needs. The service I requested was done efficiently and without fanfare.
Recommended
Douglas B. from Voss Hyundai responded on 11/07/2017 04:36 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

I will be sure and let the rest of the team know how pleased you are with their service. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

KT
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Kerry T.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly bunch!!
Thanks for taking my car in on short notice.
Recommended
Douglas B. from Voss Hyundai responded on 11/06/2017 04:36 AM

Good Morning,

Thank you for your 5-Star review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

MZ
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Michelle Z.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Courteous informative clean atmosphere
Recommended
Douglas B. from Voss Hyundai responded on 11/04/2017 12:30 PM

Good Afternoon,

Thank you for your Great review and comments about our service department. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CS
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Chris S.
Dayton, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine fix
I had an issue with my engine and I had 80,000 miles on it. Everything was covered under the warranty which was great. The 10 yr/100,000 miles is fantastic! The loaner car I had for 3 weeks was great as well!
Recommended
Douglas B. from Voss Hyundai responded on 11/03/2017 02:04 PM

Hello,

Thank you for your review  about our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-Star experience to our customers, what can we do differently on your next service visit to earn a 5-Star rating?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WD
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Weontha D.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The customer service is excellent! Prior to my retirement, I managed a Call Center for a mortgage company. I know what great looks like. I live closer to Vandalia but always appreciate the service at Voss.
Recommended
Douglas B. from Voss Hyundai responded on 11/02/2017 02:23 PM

Good Evening,

Thank you for your 5-Star review and comments about our service department and team. We appreciate your business and value your feedback. I will let the team know how pleased you are with their service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

EH
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Evonne H.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Service was done in a timely manner.
Recommended
Douglas B. from Voss Hyundai responded on 11/02/2017 11:04 AM

Good Afternoon,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
received excellent care and service. would highly recommend
Recommended
Douglas B. from Voss Hyundai responded on 11/02/2017 08:21 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Lebanon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service once again
Had 30,000 mile check up and got an oil change and tires rotated. They checked out the car battery and fluids etc. Service was quick and their waiting room is very nice and comfortable. Extremely polite serviceman explained all that they did. I will be back.
Recommended
Douglas B. from Voss Hyundai responded on 11/01/2017 05:17 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car sales
I walked around the car showroom looking at cars & not one salesperson acknowledge me, several salesmen were in the showroom & one salesman sitting at his desk was giving a female salesperson sitting across from him a history lesson. They missed the opportunity to sell me a car.
Recommended
Douglas B. from Voss Hyundai responded on 10/31/2017 04:45 AM

Good Morning,

Thank you for your review. We appreciate you business and value your feedback.
 
I apologize for the car sales team not taking care of you while you were here, I will follow up with the sales manager about your concerns.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JV
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James V.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Title
people care about the quality of their work, especially Mark Atwood.
Recommended
Douglas B. from Voss Hyundai responded on 10/30/2017 06:36 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

I will be sure and let Mark know how pleased you are with his service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CH
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Cheryl H.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Good
Recommended
Douglas B. from Voss Hyundai responded on 10/28/2017 12:39 PM

Good Afternoon,

Thank you for your 5- Star review of our service department and team. We appreciate your business and value time.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

FL
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Frank L.
Farmersville, OH
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic!
Always excellent customer service!
Recommended
Douglas B. from Voss Hyundai responded on 10/27/2017 04:56 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate you continued business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DA
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David A.
Xenia, OH
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I went up to Voss for an oil change and the service department was great to work with. They were professional and courteous. The free coffee was nice.
Recommended
Douglas B. from Voss Hyundai responded on 10/27/2017 04:56 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CW
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Clarence W.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt Service
Service was handled in a prompt and courteous manner.
Recommended
Douglas B. from Voss Hyundai responded on 10/26/2017 02:46 PM

Good Evening,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt and Efficient
I knew when I arrived that I didn't have an appointment, but I had an immediate need, as my daughter was only home from college for a couple of days. Mark worked me in to the schedule and got the car back to me that evening. Thank you!
Recommended
Douglas B. from Voss Hyundai responded on 10/24/2017 12:22 PM

Good Afternoon,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

KK
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KATHLEEN K.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
The staff is very friendly, service was done quickly and they washed my car!
Recommended
Douglas B. from Voss Hyundai responded on 10/23/2017 05:09 AM

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your feedback. I will be sure and let the team know how pleased you are.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
:)
Recommended
Douglas B. from Voss Hyundai responded on 10/20/2017 06:52 AM

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LB
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Laura B.
Miamisburg, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mostly clean; good atmosphere; friendly, helpful personnel.
Same as stated above.
Recommended
Douglas B. from Voss Hyundai responded on 10/20/2017 05:00 AM

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-Star service experience to our customers, what can we do differently on your next service visit to earn a 5-Star rating?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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