MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

TD
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Thomas D.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Scheduled Service
I am always treated with respect and service is always done correctly and in a timely manner.
Recommended
Douglas B. from Voss Hyundai responded on 03/15/2019 01:38 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Drop off and pickup was easy.work was done in a timely manner
Recommended
Douglas B. from Voss Hyundai responded on 03/15/2019 04:36 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WW
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William W.
West Chester, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another great trip
Mark and techs are very professional and know what they’re doing. No surprises
Recommended
Douglas B. from Voss Hyundai responded on 03/15/2019 04:36 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DK
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Donald K.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sevice Review
Mark is absolutely excellent at his job thus to true asset to Voss
Recommended
Douglas B. from Voss Hyundai responded on 03/15/2019 04:35 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Long time customer
The entire staff at Voss Huyundai is outstanding.
Recommended
Douglas B. from Voss Hyundai responded on 03/13/2019 05:06 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business with us and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

MM
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Mary M.
Bellbrook, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Fast and complete.
Recommended
Douglas B. from Voss Hyundai responded on 03/11/2019 06:21 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CD
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Chantele D.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mark at Voss Hyundai, Centerville Ohio
Mark Atwood is a phenomenal Service Manager--I wouldn't go anywhere else but Voss Hyundai. He is always helpful--always honest and only does the work he has to in order to keep my vehicle running great and me safe!
Recommended
Douglas B. from Voss Hyundai responded on 03/04/2019 04:54 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will make sure Mark gets a copy of this so he knows how pleased you are with his service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RP
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Ronnie P.
Fairfield, OH
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly
Everyone was helpful and nice. Thank you for working me into your service dept. in such short notice
Recommended
Douglas B. from Voss Hyundai responded on 02/27/2019 06:22 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DV
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David V.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job!
Great customer service, clean, relaxing waiting room, friendly staff, quick and efficient work.
Recommended
Douglas B. from Voss Hyundai responded on 02/25/2019 12:22 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JF
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Jake F.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They do what they say their going to do.
I* enjoy doing my inspections and oil changes with Voss Hyundai .
Recommended
Douglas B. from Voss Hyundai responded on 02/25/2019 12:20 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SK
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Susan K.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and excellent people!
Great customer service!
Recommended
Douglas B. from Voss Hyundai responded on 02/25/2019 05:35 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LR
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Liza R.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and friendliness
Very quick and good service! ?
Recommended
Douglas B. from Voss Hyundai responded on 02/25/2019 05:32 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WH
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William H.
Middletown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New brakes
Once again the service guys where great. Don't mind coming up from Middletown to have my Hyundai Elantra serviced. I'm on dialysis 3 days a week and my car has to by running at its very best all the time. So, with the help of your service department, Steve , Justin and Mark my car runs great... much thanks to ALL!!
Not Recommended
Douglas B. from Voss Hyundai responded on 02/25/2019 05:32 AM

Good Morning,

     Thank you for your continued business with us. We appreciate your feedback about your service experience. I will be sure the team knows how pleased you are with their efforts.

     Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CB
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Charles B.
Dayton, OH
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
Mark and the team at Voss always take care of me with friendly conversation and information!
Recommended
Douglas B. from Voss Hyundai responded on 02/19/2019 02:43 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TM
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Tim M.
Eaton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
They do a great job inspecting vehicle while you are there getting service. Service Advisor is very helpful and customer waiting area is nice and has free wifi. I would not do to any other dealership for service.
Recommended
Douglas B. from Voss Hyundai responded on 02/19/2019 01:36 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DL
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Daniel L.
Dayton, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
D Lewis
Xcellnt
Recommended
Douglas B. from Voss Hyundai responded on 02/19/2019 01:39 PM

Good Afternoon,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

GC
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Gregory C.
Verona, OH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2019
verified customerVerified Customer
Category: Service
Great service by proffessionals
The service i recieved was excellent. I was greeted, taken care of and on my way in just a bit. Nothing but courteousy, politeness and proffessionalism.
Recommended
Employees worked with

GC
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Gregory C.
Verona, OH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2019
verified customerVerified Customer
Category: Service
Great service by proffessionals
The service i recieved was excellent. I was greeted, taken care of and on my way in just a bit. Nothing but courteousy, politeness and proffessionalism.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/17/2019
Service Type: Repair
Category: Service
Great service by proffessionals
I brought my car in for an oil change. The tech did a software update. The next time i drove my car, the CHECK ENGINE light came on. After talking to service manager, i find out that the UPDATE is creating issues. The following day i had to return to dealer to get a rental car cause my car wasnt running correctly. I surely hope they fix problem soon. I miss my car and i dont care for inconvenience.
Recommended
Douglas B. from Voss Hyundai responded on 02/17/2019 11:44 AM

Hello,

    I will review your invoice and be contacting you to go over your feedback.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Douglas B. from Voss Hyundai responded on 02/17/2019 12:05 PM

Thank you for the opportunity to get this corrected.


 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JS
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Julie S.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, Proficient staff
I always get my car serviced promptly. They have a seamless drop off process. It's service area is always clean and the waiting area is comfortable. The pricing is given up front with the customer's approval.
Recommended
Douglas B. from Voss Hyundai responded on 02/18/2019 04:31 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

NB
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Nalisa B.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly reliable service
the friendly reliable service
no long waiting
Recommended
Douglas B. from Voss Hyundai responded on 02/13/2019 05:15 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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