MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

BC
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Beverly C.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
My Sonata has only been serviced at Voss Hyundai. The service people are friendly and listen to your requests for service. If something else is a problem, they tell you exactly what it is and the cost. The coupons are a great way to save too!
Recommended
Douglas B. from Voss Hyundai responded on 05/13/2020 11:53 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RM
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Rick M.
Springboro, OH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
verified customerVerified Customer
Category: Service
Oil Change
Voss resolved the reasons for my lengthy oil change to my satisfaction
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/12/2020
Service Type: Maintenance
Category: Service
Oil Change
Took to long
Recommended
Douglas B. from Voss Hyundai responded on 05/13/2020 03:18 AM

Good Morning,

 Thank you for your business and for providing us with your feedback. We apologize for the delay that you experienced. I would like to follow up with you after I review your work order with the advisor that you had. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Douglas B. from Voss Hyundai responded on 05/14/2020 11:55 AM

Good Afternoon,
   
       Is there a good time I could reach out to you and go over your service experience with us? 

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JR
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Jay R.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
new key fob and bent windshield wiper
Once again the same great results from Voss service dept. Always friendly, efficient and the most important thing fixed my problem. Thanks Mark and all the cre
Not Recommended
Douglas B. from Voss Hyundai responded on 05/11/2020 03:02 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DD
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David D.
Oregonia, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Best service adviser ever Mark Atwood!!!!!!
Recommended
Douglas B. from Voss Hyundai responded on 05/06/2020 05:37 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TJ
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Tina J.
Germantown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Really nice people very helpful
Recommended
Douglas B. from Voss Hyundai responded on 05/04/2020 04:50 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

MH
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Michael H.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a good experience.
I've always been happy with Hyundai and they have always treated me very well.
Recommended
Douglas B. from Voss Hyundai responded on 04/29/2020 03:42 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TJ
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Tarryn J.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality
Mike was very friendly. My car was very well taken care of in the hands of Voss.
Recommended
Douglas B. from Voss Hyundai responded on 04/27/2020 12:36 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LS
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Lori S.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love Hyundai!
Always a friendly face here!
Recommended
Douglas B. from Voss Hyundai responded on 04/24/2020 11:55 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

KB
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Kenneth B.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Pallisade
Have been leasing from Voss several years now, started with a Sante Fe sport. Awesome vehicles awesome staff at Voss. Use Voss service Department as well they are always friendly
Recommended
Douglas B. from Voss Hyundai responded on 04/20/2020 12:32 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DA
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David A.
Xenia, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
The staff were prompt and courteous.
Recommended
Douglas B. from Voss Hyundai responded on 04/20/2020 04:16 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Eaton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Service department is great. High level of quality work, quick turnaround and professional staff.
Recommended
Douglas B. from Voss Hyundai responded on 04/20/2020 04:16 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

PD
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Paul D.
Morrow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Voss Hyundai Rocks
I bought my first New car here.
They had what I was looking for and the buying process was painless.
The service dept and service team are great to work with and friendly to. They always take care of my car.
No complaints.
Recommended
Douglas B. from Voss Hyundai responded on 04/14/2020 01:45 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Douglas B. from Voss Hyundai responded on 04/10/2020 04:34 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TT
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Toby T.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service.
They always know me when I come in for my oil change. Never takes long which is great! They are so nice and always smiling.
Recommended
Douglas B. from Voss Hyundai responded on 04/09/2020 12:20 PM

Good Afternoon,

     Thank you for your continued business with us. We appreciate your Great feedback about your service experience.
     Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DC
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Delores C.
Franklin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Steve is always very friendly. Great Serivce !
Recommended
Douglas B. from Voss Hyundai responded on 04/08/2020 02:25 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RB
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Roxy B.
Hilliard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you!
They were very helpful and have taken extra precautions with the covid -19 situation to keep we as customers safe as well as their employees.
Got me right in for an oil change and also kept my car overnight to get new tires put on and put me in a rental car. I’m extremely happy!
Recommended
Douglas B. from Voss Hyundai responded on 04/08/2020 10:56 AM

Good Afternoon,

     Thank you for your business and Great review of our team. We are glad to hear that we were able to make your service visit safe and convenient for you. Enjoy the new tires.
     Please feel free to contact me if you have any questions about your service visit.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DO
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Deborah O.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Smooth Checkup
I had my engine oil changed which included an inspection. I felt everything went well. I was able to wait at the lounge area and the whole thing took about one hour. The mechanic told me things he recommend I keep an eye out for and fix later on. I am really happy about the coupon they sent me in the mail which they applied to my service charge. Great experience.
Recommended
Douglas B. from Voss Hyundai responded on 04/07/2020 08:56 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RP
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Ronnie P.
Hamilton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
everyone is friendly, they seam to care about you as a customer
above
Recommended
Douglas B. from Voss Hyundai responded on 03/20/2020 04:31 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JK
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Jennifer K.
Fairborn, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Friendly & quick service!
Recommended
Douglas B. from Voss Hyundai responded on 03/16/2020 08:01 AM

Good morning,

 Thank you for your business and 5- star review of our service team. Please let us know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JC
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Jeff C.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership and service
I always take my car to be serviced at Voss. Each and every time and I am satisfied with how I am greeted, treated during my time there in the dealership.
Recommended
Douglas B. from Voss Hyundai responded on 03/16/2020 07:56 AM

Good morning,

  Thank you for your continued business and great review of our service team. Please let us know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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