MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

CW
gravatar
Christopher W.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Brought by car in for oil change and tire rotation and everything went smoothly.
Recommended
Douglas B. from Voss Hyundai responded on 08/03/2018 05:13 AM

Good Morning,

     Thank you for your Great review of our service team. We appreciate your business and value your feedback.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DA
gravatar
David A.
Xenia, OH
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Everyone was friendly and professional. And that's why I keep going back to them.
Recommended
Douglas B. from Voss Hyundai responded on 08/01/2018 09:59 AM

Good Afternoon,

    Thank you for your continued business with us. 

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AB
gravatar
Andy B.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always professional
Just as the title says. Always Professional, Always courteous, always informative. Never ha a bad experience at Voss Hyundai. Mark, Justin, and everyone in there are Pros. Thanks again as always!
Recommended
Douglas B. from Voss Hyundai responded on 08/01/2018 10:00 AM

Good Afternoon,

     Thank you for your Great review of our team. We appreciate your continued business with us. I will let the rest of the team know how pleased you are with their efforts.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

GL
gravatar
Garvis L.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and Customer Service
Mark Atwood and the service department are always taking care of us. They are customer service oriented and professional. Kudos to the Voss Hyundai Team and GOD bless
Recommended
Douglas B. from Voss Hyundai responded on 08/01/2018 04:45 AM

Good Morning,

      Thank you for your continued business with us and for your Great review of our team. I will be sure and let Mark know how pleased you are with his service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CM
gravatar
Constance M.
Miamisburg, OH
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service!
I'm never disappointed with the service provided at Voss Hyundai. Quality personnel continue to exhibit their excellence in customer service as well.
Recommended
Douglas B. from Voss Hyundai responded on 07/31/2018 02:23 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your  continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RB
gravatar
Robert B.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Electrical
Quickly found and fixed a vexing problem.
Recommended
Douglas B. from Voss Hyundai responded on 07/27/2018 05:04 AM

Good Morning,

     Thank you for your business and 5-Star review of our service department.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AW
gravatar
Anne W.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine Replacement
Voss and Hyundai as a manufacturer went above and beyond replacing my engine at no cost. My car was just over 120K and Hyundai agreed to replace the engine due to manufacturer defects. Voss had me back in my car in less than two weeks. I'm sending a kid to college in a month, and now I don't have to worry about how to pay for that and a new car.
Recommended
Douglas B. from Voss Hyundai responded on 07/27/2018 05:03 AM

Good Morning,

     Thank you for your business and your Great review of our service team. We are glad we were able to help with the concern you had.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

BB
gravatar
Bob B.
Keller, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding 'Service Representative'
As a customer from out-of-state, I was surprised that I was treated as if I bought my Azera at Voss. Courteous employees; cleanliness of facility, and appreciated a detailed inspection report.
Recommended
Douglas B. from Voss Hyundai responded on 07/25/2018 04:53 AM

Good Morning,

      Thank you for your business and your great review of our service team. Please feel free to stop in and see us any time your in town.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LV
gravatar
Laura V.
Springboro, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great customer service and quick
Recommended
Douglas B. from Voss Hyundai responded on 07/23/2018 12:44 PM

Good Afternoon, 


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SH
gravatar
Sarah H.
Miamisburg, OH
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Customer Service at its finest
I took our 2018 Hyundai Santa Fe in for our first oil change. Scheduling an appointment was super easy. The staff took care of our family quickly and had our car ready just a couple of hours later while we went about our day. Our family has been nothing but please with Voss Hyundai and would recommend to friends and family.
Recommended
Douglas B. from Voss Hyundai responded on 07/23/2018 06:20 AM

Good Morning,
 
    Thank you for your business and for the Great review of our service department and team.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
Always very kind when I take my car in.
Recommended
Douglas B. from Voss Hyundai responded on 07/20/2018 12:30 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Mark and the team at Voss always make you feel appreciated.
Recommended
Douglas B. from Voss Hyundai responded on 07/20/2018 12:29 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JH
gravatar
Jean H.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very courteous and accommodating.
Appreciate having my car picked up at home as i am unable to take it to the shop by myself.
Recommended
Douglas B. from Voss Hyundai responded on 07/18/2018 04:59 AM

 Good Morning,


Thank you for your 5-star review. We appreciate your business and value your feedback about your service experience.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Germantown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Quick and easy service
Recommended
Douglas B. from Voss Hyundai responded on 07/17/2018 11:49 AM

Good Afternoon,

     Thank you for your Great review, we appreciate your business with us.

Please let us know if you have any questions about the completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

MA
gravatar
Mary A.
Englewood, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Mark is very friendly and helpful. Mary A.
Recommended
Douglas B. from Voss Hyundai responded on 07/16/2018 05:41 AM

 Good Morning,


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CK
gravatar
Christopher K.
Springboro, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome.
I always take my cars back to Voss. Mark has helped us out so much over the years. This place is Awesome and they know what is happening with your car. Please take your car to Viss and let the great people take care of you.
Recommended
Douglas B. from Voss Hyundai responded on 07/16/2018 05:40 AM

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

EJ
gravatar
Ethel J.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff/technicians aredeinitely professional and customer focused. Always a good experience for me!
People are helpful and customer oriented, especially the Service Dept. As always Mark Atwood is the greatest!. He is professional, knowledgeable and customer focused, truly a significant asset to Hyundai business. Not just to me, but I have observed his dealings with other customers and he is always exceptional!
Recommended
Douglas B. from Voss Hyundai responded on 07/16/2018 05:39 AM

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

I will be sure and let Mark know how pleased you are with his service.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SR
gravatar
Stephanie R.
Oregonia, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Came in to Voss to have an oil change and tires rotated, they said it would be about an hour. I was super excited that it only took an hour!
Recommended
Douglas B. from Voss Hyundai responded on 07/09/2018 05:36 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AW
gravatar
Alton W.
Morrow, OH
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Visit
Regular 7,500 service at 180,000 miles and two new tires. Took about 90 minutes and cost within reason. Very good experience.
Recommended
Douglas B. from Voss Hyundai responded on 07/06/2018 10:16 AM

Good Afternoon,

    Thank you for your business. We appreciate your Great review.
 Please let myself or any of the service team know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RM
gravatar
Robert M.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Synthetic oil
I like getting the best oil at good price. In the interval between changing his fantastic.
Recommended
Douglas B. from Voss Hyundai responded on 07/06/2018 06:58 AM

Good Morning,

     Thank you for your Great review. We appreciate your business and value your time. 

     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.