Business Solutions
SureCritic / Hyundai Dealer / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1095 reviews)
80

Reviews of Mary A Carter

EE
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Elaine E.
Crowley, TX
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
I always go back for all my services with them. Friendly and professional staff! Love Mary Carter, she always goes beyond and above!!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 04/30/2020 07:17 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
AL
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Alieze L.
Fort Worth, TX
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The Service was top notched and the facility was friendly
Hiley Hyundai in Burleson is a visitor friendly location with helpful service techs and knowledgable mechanical techs. Was able to review his work on my iphone and discuss any corrections or additions that would be needed to service my vehicle. I went in for a warranty recall and felt from the very onset that I was dealing with a customer friendly business that took the effort and energy to make my visit a comfortable and successful one. I would like to thank the whole staff there and especially Mary my service tech for her kindness and professional way she made my visit at the site so stress free.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 04/28/2020 01:54 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
Verified Customer
Crowley, TX
2019 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic service
I've always gotten fantastic service here. Always so helpful and professional.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 04/22/2020 06:05 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
MC
Mary A Carter
MG
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Maria G.
Cleburne, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Mary at service desk is amazing
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 04/07/2020 08:21 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
MR
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Michael R.
Burleson, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service!!!
Hiley has always taken care of my vehicle in an efficient professional manner. Mary is a knowledgeable advisor who pays attention to the small details and helps find ways to keep the bill as low as possible.
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 03/30/2020 08:59 AM

Good morning and thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.  We are fortunate to have Mary on our team and glad to hear she is taking good care of you.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
ES
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Elfie S.
Burleson, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great as always
Thanks
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 03/23/2020 07:40 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
CW
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Caroline W.
Fort Worth, TX
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!!
They offer friendly, efficient service and are very eager to answer your questions.
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 03/20/2020 06:40 AM

Good morning Ms. Washington. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
JC
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Jana C.
Fort Worth, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance Review
I purchased my car from Burleson Hiley Hyundai and have always come back for my routine maintenance, Mary has always been great. I would highly recommend this dealership!
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 03/20/2020 06:40 AM

Good mornig Mrs. Crawford. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
LD
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Louisa D.
Fort Worth, TX
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy
Everyone is nice and they do a great job
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 03/11/2020 09:30 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please let us know.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
Verified Customer
Fort Worth, TX
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
verified customerVerified Customer
Category: Service
Service Consultant
I was happy that Mary was concerned about my car issue. She was very polite and informative. Thank you for all you do.
Recommended
Employees worked with
MC
Mary A Carter
DS
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Debra S.
Burleson, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile
Always a smile
Not Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 03/10/2020 11:10 AM

Good afternoon. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
Hiley Hyundai of Burleson

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
Verified Customer
Fort Worth, TX
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
verified customerVerified Customer
Category: Service
Service Consultant
I was happy that Mary was concerned about my car issue. She was very polite and informative. Thank you for all you do.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2020
Service Type: Repair
Category: Service
I am not happy with mechanic.
I just have to say you all need a new mechanic. This mechanic doesn't know anything when it comes to repairing hyundai elantras.
Not Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 03/09/2020 03:07 PM

We are very concerned that you are not satisfied with your visit to our store.  I will look into this and reach out to you to see what we can do to make this right.  

Best Regards,

Greg Bernard
Service Manager
Hiley Hyundai Of Burleson

GREG B., Service Manager from Hiley Hyundai of Burleson responded on 03/11/2020 11:35 AM

Thank you for allowing us the opportunity to make things right.

Look forward to see you again in the future.

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
JR
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Jayson R.
Burleson, TX
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service as always, Mary is always there to help explain things
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 03/09/2020 02:56 PM

Good afternoon Mr.  Rodriguez.

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything we can do to help you enjoy your Huyndai please let us know.  Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Service was done efficiently and quickly
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 03/07/2020 08:19 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
PK
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Peter K.
Arlington, TX
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
A place to refer a friend
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 03/07/2020 08:19 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
SU
gravatar
Stacie U.
Burleson, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service department is great and Ms. Mary is awesome, as always!
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 03/07/2020 08:13 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
JW
gravatar
Jeffrey W.
Crowley, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent vehicle srvice
The staff is courteous and professional.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 02/29/2020 08:00 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service.
This is hands down the best service department I have been to. Mary Carter always goes above and beyond to take care of my vehicle.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 02/27/2020 11:49 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
TP
gravatar
Thi P.
Arlington, TX
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
I’ll be back in the future
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 02/22/2020 08:02 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Mary,
Is my go to service department representative.
Always has a smile, can be counted on to keep you updated.
Recommended
DEAN D. from Hiley Hyundai of Burleson responded on 02/20/2020 07:58 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employees worked with
MC
Mary A Carter
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