Business Solutions
SureCritic / Hyundai Dealer / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1095 reviews)
80

Reviews of Mary A Carter

Verified Customer
Burleson, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Staff
Great service. Friendly service staff. Mary and Heather are a great team.
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 06/19/2019 04:07 PM

Good evening.  Thank you for taking the time to complete our survey and your positive comments. We too are thankful for Mary and Heather and appreciate you being part of the Hiley Hyundai Family.  

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
Verified Customer
Fort Worth, TX
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good
Good
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 06/19/2019 11:24 AM

Good afternoon. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
Verified Customer
Fort Worth, TX
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Mary spoke with Hyundai on my behalf to get an issue resolved, so what could have been a bad experience turned out great.
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 06/19/2019 07:41 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
GL
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Gary L.
Fort Worth, TX
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick & to the point
I like coming to this dealership due to they are very to the point when it comes to service. They don't hassle you about things needed or extra stuff. You get what you come for.
Recommended
GREG B., Service Manager from Hiley Hyundai of Burleson responded on 06/19/2019 07:18 AM

Good morning. Thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.

We appreciate you choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employees worked with
MC
Mary A Carter
Verified Customer
Fort Worth, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Outstanding service and very friendly.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 06/14/2019 08:07 AM

Good morning.   Thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  

We appreciate you choosing and trusting in Hiley Hyundai of Burleson.




JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
JT
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James T.
Burleson, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Mary. In service dept
Mary has always provide excellent service and advice. She is the reason I continue to take my vehicle to Hilary.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 06/07/2019 04:20 PM

Good evening James.  Thank you for the positive feedback and compliments for Mary.  Mary continues to take great care of our clients.  We appreciate you choosing and trusting in Hiley Hyundai of Burleson. 


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service is very good.
Mary, is a great customer service representative. She takes time to explain the details of the service. I appreciate that she takes time to provide a good explanation of what my car needs.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 06/05/2019 01:40 PM

Good afternoon.  Thank you for taking the time to complete our survey.  We greatly appreciate your wonderful compliments.  

Thank you for choosing Hiley Hyundai of Burleson.  We look forward to exceeding your expectations for many years to come.  




JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
RB
gravatar
Richard B.
Burleson, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I like Hiley Hyundai in Burleson they are great and very professional. Thanks Mary for the great experience.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 06/03/2019 03:11 PM

Good afternoon Richard.  We appreciate the wonderful compliments.  Thank you for choosing and trusting in Hiley Hyundai of Burleson.  


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
PB
gravatar
Patricia B.
Burleson, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleasantly surprised
Nice service department reps.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 06/01/2019 07:31 AM

Good morning Patricia.  Thank you for the kind words.  Happy to hear that you had a pleasant experience with our service reps.  We appreciate you choosing Hiley Hyundai of Burleson. 


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
Verified Customer
Crowley, TX
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
They got me in on time for my appointment. The work was done in less time then was thought. Mary is great.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 06/01/2019 07:26 AM

Good morning.  Thank you for the positive feedback.  We appreciate you choosing Hiley Hyundai of Burleson. 


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
CB
gravatar
Carlas B.
Fort Worth, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Returned my vehicle for warranty servicing. Mary was very attentive to my concerns as I was quite nervous after the engine shutdown experience. The car is in great shape and I feel confident in driving again.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/29/2019 04:40 PM

Good evening Carlas.  Happy to hear we were able to restore confidence in driving your Hyundai again.  We appreciate you choosing and trusting in Hiley Hyundai of Burleson.  


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
Verified Customer
Alvarado, TX
2017 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love the Hiley Hyundai Service Department
The service advisor Mary is so polite, helpful and informative. Everyone there is very polite and helpful.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/29/2019 10:15 AM

Good afternoon.  Thank you for the wonderful compliments.  We appreciate you choosing Hiley Hyundai of Burleson. 


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
RW
gravatar
Robby W.
Burleson, TX
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mary the service advisor is always great.
Great as always.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/29/2019 10:17 AM

Good afternoon Robby.  Thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  

We appreciate you choosing and trusting in Hiley Hyundai of Burleson.




JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
My car
Good car care in and out
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/29/2019 10:18 AM

Good afternoon.   Thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  

We appreciate you choosing and trusting in Hiley Hyundai of Burleson.




JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
MM
gravatar
Melanie M.
Alvarado, TX
2018 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly helpful professional
As always marry in the service department is very friendly helpful and professional
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/29/2019 10:20 AM

Good afternoon Melanie.  We appreciate the kind words.  Thank you for continuing to choose Hiley Hyundai of Burleson. 


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
Verified Customer
Burleson, TX
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Center
The service writer, Mary, is very friendly and knowledgeable and keeps me informed.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/29/2019 04:29 PM

Good evening.  Thank you for taking the time to complete our survey.  We appreciate the kind remarks and you choosing Hiley Hyundai of Burleson.  



JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
Verified Customer
Azle, TX
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
yes
good job
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/29/2019 04:27 PM

Good evening.  Thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  

We appreciate you choosing and trusting in Hiley Hyundai of Burleson.




JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
RR
gravatar
Robert R.
Arlington, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Great service every time
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/27/2019 10:44 AM

Good afternoon Robert.  We appreciate the kind words.  Thank you for continuing to choose and trust in Hiley Hyundai of Burleson.  


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
CB
gravatar
Charles B.
Hillsboro, TX
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
awesome customer service
Mary is one of the best. She is always willing to go the extra mile to make sure that all needs are taken care of. Having an issue again with the third motor in the vehicle and she is right there to help see what can be done.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/23/2019 04:17 PM

Good evening Charles.  You have been many a miles in your Tucson.  We will certainly do our best to keep it on the road for another 200,000 miles.  

Thank you for continuing to trust and choose Hiley Hyundai of Burleson. 


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
HT
gravatar
Hieu T.
Roanoke, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service Visit Ever
I've been to two other Hyundai Service Centers and the Burleson location is by far the best. I was in and out of the Service Center in 45 minutes which is a record time for me. The service techs were very friendly and knowledgeable.
Recommended
JD K., Fixed Operations Director from Hiley Hyundai of Burleson responded on 05/23/2019 02:00 PM

Good afternoon Hieu.  We appreciate the wonderful compliments.  Thank you for choosing Hiley Hyundai of Burleson. 


JD Kimbrough
Fixed Operations Director
Hiley Hyundai of Burleson
817-945-9900
jkimbrough@hileycars.com
Employees worked with
MC
Mary A Carter
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