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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1373 reviews)
74

Reviews of NORM ROSEN

ZK
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Zolton K.
Scottsdale, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
professional
Norm Rosen ALWAYS takes care of his customers in a professional and courteous manner!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/22/2019 01:45 PM

Thank you for the great review and recommendation.

We are happy to be your dealershipo and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RM
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Robert M.
Cave Creek, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick, thorough and informative.
Another pleasant service experience with this dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/22/2019 01:45 PM

Thank you for the great review and recommendation.

We are happy to be your dealershipo and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Gilbert, AZ
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice and Clean
I bought my son and they had play for children which help pass the time for my son.I also got my car on time
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/17/2019 12:24 PM

Thank you for the positive review.

We are glad you enjoyed our kids area and we look forward to seeing you * and your son) again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
WS
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Wendy S.
Phoenix, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Love it here
Will continue bringing my car here. Just hit 100k and got an extended warranty from them as well.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/22/2019 11:50 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
WN
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Wendy N.
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellant
Efficient, courteous service in a relaxed, pleasant atmosphere
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/22/2019 11:50 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RL
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Richard L.
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service
Can't say enough good things about Norm, our service advisor. He is always personable, accommodating and trustworthy. We have been going to Norm for 10 years and wouldn't go to another dealership for service because of him. I always drop our car off early and Norm has Tom, the shuttle driver, bring me to work and pick me up when our vehicle is ready. Tom has always been very professional and pleasant. The sales staff and management has always been courteous and professional. Hats off to Tony Femiano, the General Sales Manager for his leadership in developing a "TOP NOTCH" dealership. We wouldn't even think of going to another dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/22/2019 01:43 PM

From all of our dealership team, thank you for your loyatly over the years. 

We are happy to be your family's dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
LD
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Loraleigh D.
Scottsdale, AZ
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
My service Advisor is great
I stay with this dealership because of my service advisor! Norm Rosen is excellent!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/22/2019 11:50 AM

Thank you for the 5-star review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
DG
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Donald G.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
wonerful
wonderful
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/06/2019 11:13 AM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Cave Creek, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car
excellent service dept.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/06/2019 11:12 AM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai and Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
PH
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Patricia H.
Mesa, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Service
Service was excellent, wait not too long, all items under warranty were fixed without question. Very pleased.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/06/2019 11:12 AM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Pleasant people, runs on schedule, accommodating
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2019 07:23 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
NL
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Nancy L.
Cave Creek, AZ
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Oil Change Experience
Came in for an oil change appointment. Car was serviced and washed in a timely manner. While waiting, lounge was comfortable and clean. WiFi, coffee and snacks were available. A more than pleasant experience!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2019 07:20 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RJ
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Robert J.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
?
Great job!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:47 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
NK
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Nidheesh K.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Very good service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:47 PM

Thank you Nidheesh for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
AM
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Alvin M.
Scottsdale, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service. Super satisfied that I was able to get the service I needed with my prepaid service card I have. I hope they can maintain that information on file in the future. Was also able to receive car wash and vacuum on my front two seats.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:44 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
JA
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Joseph A.
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Norm
He got me in a the service was performed in a timely manner
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:36 PM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Cave Creek, AZ
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service, excellent waiting area, and enjoyed checking out new models. Great experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:35 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service dept always friendly & prompt. It's so nice they provide Starbucks coffee, bagels & fruits. Very nice set up. Comfortable lobby with comfy chairs & TV's
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:34 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service.
Good service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:29 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
NJ
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Norman J.
Scottsdale, AZ
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and the people who deliver it.
It is definitely the people. Norm Rosen was great.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:20 PM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Equus dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
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