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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1373 reviews)
74

Reviews of NORM ROSEN

CH
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Carol H.
Fountain Hills, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional & courteous
The 2 words above.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 04:07 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
TJ
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Teri J.
Payson, AZ
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Professional
Wonderful service--every aspect was great!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 04:07 PM

Thank you for the wonderul review.

We are happy to be your Kona dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
VN
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Vinod N.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Professional and curtious
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 04:03 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
GS
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Gerald S.
Phoenix, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful and accommodating
My advisor, was great! On very short notice, he was able to work me into the service schedule! Everything else was as expected, no surprises!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 04:00 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
SW
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Seton W.
Fountain Hills, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Norm really took great care of us. Will buy my next Hyundai from Earnhardt!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:55 PM

Thank you for the AWESOME review and recommendation for Norm Rosen your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Fountain Hills, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
July 9 service
Good service, very nice facilities and prompt & courteous performance.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:52 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MR
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Michael R.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service...Now, I'm just waiting to win a new Hyundai Sonata Hybrid :)
Me and my Hyundai Elantra 2017 have found an excellent home at Earnhardt Hyundai North Scottsdale. We're always treated well. Now, I'm just waiting to win a new Hyundai Sonata Hybrid :)
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:52 PM

We are hoping you win the new Hybrid as well.

Thank you for choosing us and whether for your Elantra or your Grand Prize, we're here for you when you need us.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RL
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Robert L.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Excellent Service
We always get excellent service at this dealership. This time I came in for an oil change and they found a nail in one of my tires and they took car of that too! We will not take our cars anywhere else!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:49 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
TO
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Tony O.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and greet selection
Always have a pleasant experience, whether it is looking for new car or simply having your's serviced, I'd highly recommend coming to this dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:51 AM

Thank you for the awesome review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Cave Creek, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast & friendly staff
Got my car faster then i was promised, got my loaner car,nice waiting area with good snacks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:50 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
SN
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Sandra N.
Cave Creek, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service
Love the fact that with my busy schedule, the service is fast . I dont have to spend hours waiting around.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:48 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
PM
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Phillip M.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Old Time Service. The kind that's hard to find!
Mike and his team just get it right! They do it on time/at a great location/at a great premises/at a great price/and you drive away with no problems. What about that does American business not understand these days? I'd buy another Earnhardt Hyundai just so I can hang with service people that know their job and do it properly. Did I mention that I'd also buy another Hyundai because I love my Hyundai?
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2019 09:54 AM

Thank you Phil for the great review and recommendation.

It has been our absolute pleasure to be your dealership these many years now.  Thank you for choosing us and we look forward to being here for you for all the miles to come.

Enjoy your summer!

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Go see Norm!
Norm is excellent, efficient, and always goes above and beyond.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2019 01:45 PM

Thank you for the excellent review and recommendation for Norm Rosen your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
WU
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Wayne U.
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
As always, they are the best. Been coming here for about 10 years.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2019 01:41 PM

Thank you Wayne for the great review.

We have been doing this together a while now.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
PK
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Padmakar K.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
excellent service and facility with snacks/coffee while car is being serviced.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/03/2019 01:36 PM

Thank you Paddy for the great review.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MV
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Michael V.
Scottsdale, AZ
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Auto Service
Great customer service always on time and no surprises.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2019 03:44 PM

Thank you for the wonderful review and recommendation.

We are so happy to be your Hyundai dealer for so many years.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais (and Genesis) to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
AG
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Alan G.
Scottsdale, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr.
Very efficient
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2019 12:57 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and customer treatment. Norm does a super job.
No non-sense, in and out. Fair treatment.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2019 10:09 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Genesis dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
TK
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Timothy K.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean Friendly environment
Very Pleased
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/22/2019 12:36 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
JA
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Jami A.
Phoenix, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The dealership is always quick to resolve any issues I have and great follow up
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/22/2019 12:42 PM

Thank you Jami for the great review and recommendation.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
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