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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1373 reviews)
74

Reviews of NORM ROSEN

DS
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David S.
Fountain Hills, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Excellent Service as always! Professional and proficient.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 11:01 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JM
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Joseph M.
Cave Creek, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Excellent customer service- far above the rest.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:03 AM

Thank you for the amazing review and recommendation.

We have been happy to be your Hyundai dealer for many years now and we look forward to being here for you for all the years, miles and vehicles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
AR
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Angelina R.
Scottsdale, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Greatest Customer Service Ever
Not only has the servicing of my car been effortless, but any questions I may have regarding my vehicle have been answered. Also really value the high quality service department and its team. Always a friendly group of people.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:19 AM

What a wonderful review - thank you so much Angelina.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
PZ
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Paul Z.
Scottsdale, AZ
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great service From Norm Rosen
My car needed an immediate repair, Norm made it happen and had my repair done in 30 minutes. It was a busy day for them and he still got me in ....Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:16 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RO
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Robin O.
Scottsdale, AZ
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good oil change
All went smoothly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:15 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
SJ
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Susan J.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great customer care
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 09:48 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
GP
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Glynis P.
Scottsdale, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Norm is always efficient and ensures we get a great experience. Love the facility too.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 09:47 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
KL
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Kathy L.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Always a pleasure to deal with Norm. Friendly all of the time & takes pride in what he does.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:10 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
None
Don't like having to review
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 09:39 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
M
Norm was very helpful and very pleasant to do business with. I give him an A+
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 09:40 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
CH
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Charles H.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!!
My window regulator broke on Monday and I dropped the car off on Tuesday and Norm called by 10:30 and stated the car was ready to be picked up. As always, SPEEDY & EXCELLENT service. Thanks to all!! CT
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:13 AM

Thank you for the excellent review and recommendation.

When you're here, you're family.  We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
HS
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Hedy S.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Norm Rosen
Norm Rosen is a great service advisor
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 09:41 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JS
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John S.
Riverwoods, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
honest
norm was great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:14 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service. Was impressed. Even washed my car. Thank you!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:16 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JO
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James O.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional service
My service writer was professional and knowledgable. Kept me informed
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/18/2019 09:50 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
CF
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Christine F.
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Norm did a great job of handling my Santa Fe service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2019 09:41 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
MV
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Mike V.
Cave Creek, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and bright
Friendly staff great waiting area with good snacks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019 07:49 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
WS
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Wendy S.
Phoenix, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always make the trip to see Norm
I come back here because of Norm and the group you have there.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/14/2019 09:48 AM

Thank you Wendy for the wonderful review and recommendation for Norm Rosen your advisor..

We are happy to be your Hyundai dealer for multiple Hyundais now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
DF
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David F.
Phoenix, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
Always do a great job. This time just forgot to reset the repair notification so it still say I need to bring it in for service. Will be by to get it reset but great job as always
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/14/2019 09:21 AM

Thank you for the great review and we are sorry about that pesky reminder light.

We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RG
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Richard G.
Phoenix, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Best Place for an Oil Change (or any repairs)!
Coffee, Bagels, fruit, car wash and, oh yeah, an oil change in less than an hour for a reasonable price. What's not to love!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/14/2019 09:51 AM

Thank you for the great review of our coffee, bagels, fruit, car wash and, oh yeah oil changes :)

We are very happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
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