NORM ROSEN

Earnhardt Hyundai North Scottsdale

Overall Rating

4.9

(1373 reviews)

74

Reviews of NORM ROSEN

MS

Michael S.

Prescott, AZ

2015 Hyundai Genesis

11/24/2018

Service Type: Repair

Verified Customer

Category: Service

very efficient, and customer focused

Norm, did a great job and even after finding out my light issue was not the light but a wiring problem, he got me a rental car quickly so I could go back to Prescott and come back the next day.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/26/2018 10:40 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

It means a lot to us that you come to us from Prescott for your Genesis service and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

Verified Customer

Fountain Hills, AZ

2014 Hyundai Santa Fe S

11/22/2018

Service Type: Repair

Verified Customer

Category: Service

People

People and communication

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/23/2018 07:55 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer

Phoenix, AZ

2017 Hyundai Sonata

11/21/2018

Service Type: Repair

Verified Customer

Category: Service

.

.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/23/2018 07:54 AM

Thank you for the 5-star review.

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Michael Southern
Service Manager

Employees worked with

LP

Laura P.

Scottsdale, AZ

2017 Hyundai Tucson

11/19/2018

Service Type: Repair

Verified Customer

Category: Service

Hyundai Team Has My Back!

A little over a week ago I got my oil changed, tires rotated, and a new battery all for $42! Luckily my battery was under warranty, so I got a new battery completely for free. I did not plan to getting a new battery during that appointment, but the Hyundai team checked my battery and realized I needed a new one asap and went ahead and installed it. It was such relief to know the Hyundai team is looking out for me and my vehicle. I plan on never going anywhere else for my car needs.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/19/2018 04:10 PM

Oh Boy! What a lucky break to catch that battery while you were here - there is never a good time for a dead battery and we're glad we found it before it left you stranded.

Our Car Care Express service does oil changes and more while you wait and we'll even test the battery with our complimentary multi-point inspection.

Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

DW

Denise W.

Phoenix, AZ

2017 Hyundai Elantra

11/15/2018

Service Type: Repair

Verified Customer

Category: Service

Friendly staff

Norm always is willing to help with any issue I may be having with my Elantra, which is a rare occurrence. The waiting area is welcoming and comfortable. Love taking my car in.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/16/2018 09:43 AM

Thank you for the wonderful review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

RL

Randy L.

Scottsdale, AZ

2011 Hyundai Sonata

11/15/2018

Service Type: Repair

Verified Customer

Category: Service

Great customer service

I was having some transmission issues and brought my Sonata in to be checked. I was afraid of having a sizable bill and was happy to hear it was an unusual problem, but one covered under warranty. Norm was awesome. Earnhardt provided me a ride home and picked me up four hours later. Everyone was very friendly and professional.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/16/2018 01:59 PM

Thank you for the awesome review.

We glad Norm was able to deliver top-notch service and we'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

JC

James C.

Phoenix, AZ

2018 Hyundai Elantra

11/15/2018

Service Type: Repair

Verified Customer

Category: Service

OLF/Tire rotation

Prompt excellent service.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/15/2018 10:07 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

AP

Arthur P.

Scottsdale, AZ

2017 Hyundai Santa Fe S

11/14/2018

Service Type: Maintenance

Verified Customer

Category: Service

All good

Fast friendly and attentive

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/15/2018 10:02 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

PO

Peter O.

Scottsdale, AZ

2011 Hyundai Sonata

11/14/2018

Service Type: Repair

Verified Customer

Category: Service

Great service!

Easy appointment set up. Completed ontime with great service!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/14/2018 12:18 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

PK

Padmakar K.

Scottsdale, AZ

2018 Hyundai Sonata

11/13/2018

Service Type: Maintenance

Verified Customer

Category: Service

fantastic

exceptional service

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/13/2018 01:58 PM

Thank you Padi.

It is our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles to come.

Michael Southern
Service Manager

Employees worked with

Verified Customer

Cave Creek, AZ

2013 Hyundai Genesis Co

11/13/2018

Service Type: Repair

Verified Customer

Category: Service

genesis service

Always a pleasure to service car - people are courteous and efficient.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/13/2018 01:59 PM

Thank you for the excellent review.

We are happy to be your Genesis dealer and we look forward to seeing you and your Coupe again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer

Scottsdale, AZ

2018 Hyundai Sonata

11/12/2018

Service Type: Repair

Verified Customer

Category: Service

Earnhardt Service

The atmosphere in the building is one of quiet effectiveness. Everyone seems committed to their job and to make the customers or potential customers satisfied.

Great company!!!!!!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/12/2018 03:30 PM

Thank you for the wonderful review.

It has been our pleasure to be your dealer and we look forward to being here for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

DI

David I.

Scottsdale, AZ

2015 Hyundai Elantra

11/12/2018

Service Type: Maintenance

Verified Customer

Category: Service

Excellent Service

Prompt service, exceptionally professional. Plus they detailed my car as an added bonus!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/13/2018 08:07 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer

Mesa, AZ

2015 Hyundai Santa Fe

11/12/2018

Service Type: Repair

Verified Customer

Category: Service

Service

Excellent

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/13/2018 08:07 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

MC

Mark C.

Phoenix, AZ

2011 Hyundai Sonata

11/10/2018

Service Type: Repair

Verified Customer

Category: Service

Review

Good job.....

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/12/2018 07:54 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RG

Richard G.

Phoenix, AZ

2014 Hyundai Elantra

11/09/2018

Service Type: Maintenance

Verified Customer

Category: Service

Pleasant Car Buying Experience

Great salesman - very helpful and informative yet no pressure! Terrific!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/10/2018 08:37 AM

Thank you for the great review and we hope you enjoy your new Tucson as much as you enjoyed the Elantra.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

NG

Nancy G.

Scottsdale, AZ

2012 Hyundai Santa Fe

11/08/2018

Service Type: Maintenance

Verified Customer

Category: Service

Best auto service center in Scottsdale

I just love having to come in for an oil change and other service for my car because everyone is so professional, friendly, and the nibbles available are scrumptious! All in all, a great experience. Thanks Earnhardt!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/09/2018 10:48 AM

Thank you for the wonderful review.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Thank you Nancy.

Michael Southern
Service Manager

Employees worked with

RH

Robert H.

Fountain Hills, AZ

2013 Hyundai Azera

11/08/2018

Service Type: Repair

Verified Customer

Category: Service

Service Visit

Replaced a part under warranty - done on time and with friendly treatment

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/08/2018 01:43 PM

Thank you for the great review.

We are happy to be your Azera dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

BM

Barbara M.

Scottsdale, AZ

2015 Hyundai Santa Fe

11/07/2018

Service Type: Repair

Verified Customer

Category: Service

quick response

I had a very busy day. I was able to drop the car off and get on my way quickly. Barely a blip in my day. Thanks!!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/08/2018 01:21 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

DH

David H.

Fountain Hills, AZ

2018 Hyundai Santa Fe S

11/07/2018

Service Type: Maintenance

Verified Customer

Category: Service

GREAT SERVICE

Very friendly and prompt service.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/07/2018 09:51 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

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