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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1373 reviews)
74

Reviews of NORM ROSEN

Verified Customer
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service
Service department is fast and friendly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/14/2017 08:53 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Maricopa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast friendly service
Great service in a timely manner.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/10/2017 12:56 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
DL
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Dariia L.
Phoenix, AZ
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
!
!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/10/2017 12:56 PM

Thank you for the 5-star review.

!
!

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
GM
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Gerard M.
Cave Creek, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
2015 tuscon
Norm my service coordinator. Is a pleasure to help me out
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/10/2017 07:53 AM

Thank you for the 5-star review and recommendation for Norm Rosen your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
PC
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PHILLIP/DEB C.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
norm the service writer
as usual great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 12:57 PM

Thank you for the great review and special mention for Norm Rosen your advisor.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good location, nice shop and good quality auto, friendly sales force.
I initially answered a telephone survey so I am not too excited in being repeatedly resolicited for my review via email.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 12:57 PM

Thank you for the positive review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RR
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Robert R.
Fountain Hills, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great. Norm my service advisor is terrific
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:08 PM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MC
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Michelle C.
Peoria, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sit back and enjoy the experience.
Enjoyed the care and attention my new vehicle received.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:09 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
SW
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Steve W.
Fountain Hills, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
Came in for a recall appt. completed in a quick timely manner.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/04/2017 08:05 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
TR
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Tod R.
Phoenix, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Scottsdale Hyundai
Great Service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/02/2017 01:46 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JW
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Jaclyn W.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Thank you
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/02/2017 01:42 PM

Thank you for the positive review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service..
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/02/2017 10:46 AM

Thank you for the positive review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
WD
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Whitney D.
Phoenix, AZ
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Good
Took my car here for the first service and it was a very good experience. They finished before the time they told me and the waiting area was very nice.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/29/2017 01:42 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Tempe, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was great
The service department was great, the annoying thing is all the surveys that want you to take afterwards
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:52 AM

Thank you for the great review despite the annoying number of surveys you can recieve after service.  We know it can be a bit much but we really appreciate your participation and feedback.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MF
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Marci F.
Peoria, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
High Class Service
This dealership treated me as well as any luxury dealership has in the past! I will use them for all of my maintenance appointments in the future.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:51 AM

Thank you for the wonderful review.

We are glad to be your new luxury dealer and we look forward to seeing you and your Genesis for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
AI
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Aditya I.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good work
Thanks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:47 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Cave Creek, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
highly satisfied
highly satisfied
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/26/2017 09:05 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Scottsdale, AZ
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Norm was great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/26/2017 08:05 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Rio Verde, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Lounge
Courteous personnel
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/26/2017 08:02 AM

Thank you for the great review and we're glad you like our lounge.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MM
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Mary M.
Phoenix, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This place is great for...
its efficient service department, the friendliness of everyone and the muffins are the very best. Much better than the Lexus dealer (my other car).
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/26/2017 08:01 AM

Thank you for the wonderful review - including our muffins.

We are happy to be your dealer and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
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