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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1373 reviews)
74

Reviews of NORM ROSEN

Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2017 10:38 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
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Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2017 10:38 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
SJ
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Sidney J.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly good service by Norm Rosen.
Great service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2017 10:37 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
DL
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Dariia L.
Phoenix, AZ
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
!!
!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2017 01:23 PM

Thank you for the 5-star review.

!!

!!

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JC
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Judith C.
Fountain Hills, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great service, Norm was super. You should consider having the customers car brought to the service area when ready for pick instead of having them search the parking lot for their car. I could not find mine and had to go back inside, get Norm to come out and help me locate my car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2017 12:32 PM

Thank you for the 5-star review and recommendation for Norm.

We like the idea of having the cars brought up and we do try when possible.  Next time feel free to ask any of us to bring your car up for you we're happy to help.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MP
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Melissa P.
Cave Creek, AZ
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Norm's the man!
Norm was great as always! Had my car done on time and fixed the lingering problem once and for all!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2017 11:51 AM

Norm is the man!

Thank you for the great review and we're glad we were able to solve the mystery noise on your Tucson once and for all.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
KS
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Kathryn S.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service and helpful employees
The employees here went out of their way to get work done on my car quickly and efficiently.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2017 11:49 AM

Thank you for the wonderful review.

It is always nice to hear from our multiple Hyundai families.  Thank you for choosing us and we look forward to serving you for many more years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
CM
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Christina M.
Scottsdale, AZ
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Was early to my appointment & they didn't mind. I was accommodated right away & my car was finished faster than I was originally told.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/01/2017 01:14 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you for manyyears and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Mr
Excellent service seems to be their standard
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/01/2017 01:13 PM

Thank you for the excellent review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
my only service dealer !
great service !
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/01/2017 01:12 PM

Thank you for the wonderful review.

When you're here, you're family.  Thank you for choosing us and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
BF
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Bernard F.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Bernie's Service
No nonsense, well organized, excellent service and comfortable surroundings
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2017 03:53 PM

Thank you for the excellent review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Fountain Hills, AZ
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick / Efficient / Friendly
Service was quick and easy! Waiting room nice!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2017 11:05 AM

Thank you for the wonderful review and recommendation on Yelp!

It is our pleasure to be your dealership and we look forward to seeing you and your Azera again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2014 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very polite service
6 out of 10
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2017 10:34 AM

Thank you for the positive review.

We are glad to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MR
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Michael R.
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Very professional from the greeter to service manager
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2017 11:03 AM

Thank you for the wonderful review.

It is our pleasure to be your dealership and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, happy customer!
Happy to be driving a Hyundai. Earnhardt does a great job and I will be servicing my car here for a long time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/27/2017 04:08 PM

Thank you for the wonderful review.

We look forward to being here for you and your Hyundai for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MD
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Mark D.
Phoenix, AZ
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service and sales team
The people
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/27/2017 08:41 AM

Thank you for the awesome review.

When you're here, you're family.  Thank you for choosing us and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MV
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MICHAEL V.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Job
Never a problem they do everthing as it should be
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/26/2017 04:43 PM

Thank you Michael.

It has been our absolute pleasure being your dealership for all these years, miles, and vehicles.

Thank you for choosing us and we look forward to serving you for all the miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MW
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Mary W.
Cave Creek, AZ
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great place
great place
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/26/2017 01:00 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Phoenix, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Norm is awesome!
I arrived about an hour early but Norm was able to get me in right away. Service was quick and done before I knew it.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/26/2017 09:12 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
CS
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Charles S.
Scottsdale, AZ
2013 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Customer Service on a Saturday Afternoon
I was really happy with the service provided by the service department of Earnhardt Hyundai. I came in late on a Saturday afternoon without an appointment and they made time to change my car battery, complete routine maintenance, and wash my car. It was done much faster than expected.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/25/2017 11:00 AM

Thank you for the positive review.

We're glad we could save your Saturday and get you back on the road and back to your life swiftly.  We look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
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