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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1373 reviews)
74

Reviews of NORM ROSEN

Verified Customer
Scottsdale, AZ
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Satisfaction
Pleasant experience
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/17/2016 11:00 AM

Thank you for the positive review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Norm rocks!
I've been going here for years, great service and they wash my car!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/16/2016 10:30 PM

Thank you very much.

Yes, Norm does rock!  We are very glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JR
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John R.
Scottsdale, AZ
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always efficient and friendly professional
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2016 07:19 AM

Thank you John.

We are very glad to be your Genesis dealer.  Thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Fountain Hills, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice service in a comfortable atmosphere.
Am always happy to go to have the oil changed - everyone is so nice.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/13/2016 05:35 PM

Thank you very much.

We are glad to be your Hyundai dealer and we are glad you enjoyed our Car Care Express service.  We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JP
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Julia P.
Phoenix, AZ
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great team
Great customer service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/13/2016 11:12 AM

Thank you Julia.

We are glad to be your Hyundai dealer.  Thank you for the positive review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2015 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly fast Service
Friendly and fast service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/13/2016 05:30 AM

Thank you for the positive review.

Fast and friendly service is what our Car Care Express is all about.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great car dealer
Very friendly and explained everything
No pressure...good coffee and snacks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/21/2016 05:28 AM

Thank you very much.

We are glad to be your Genesis dealer, and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
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Verified Customer
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
NA
NA
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/19/2016 10:50 PM

We appreciate the 5 star review and recommendation.

Michael Southenr
Service Manager

Employees worked with
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NORM ROSEN
KK
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Kathy K.
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Aa
A
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2016 05:28 PM

Thank you Kathy for the A rating.

We are glad to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick, Professional Service
Great dealership.. from the sales floor to the service center
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/08/2016 11:18 AM

Thank you.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Employees always seem to care about customers needs
Norm Rosen, my service rep always on top of things. Friendly and courteous. Have always had excellent service at dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/01/2016 10:06 AM

Thank you very much.

We are glad you like working with Norm and have had great experiences with our service.  We appreciate the recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
FG
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Francisco G.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly & helpful personnel.
As per my last comment.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/27/2016 05:54 PM

Thank you Fransisco.

Sales and service, we are very happy to be your Equus dealership.  Thank for for the great review and we look forward to seeing you and either of your Hyunais next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
KK
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Kort K.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Sales and Service
No other car dealership goes the extra mile to help it's customers
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/25/2016 11:39 AM

Thank you Kort.

We are very glad to be your dealership for sales and service for all of your Hyundais (and your  non-Hyundai as well).  We appreciate the review and recommendation and we look forwrd to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
TR
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Tod R.
Phoenix, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership
Earnhardt Hyundai North Scottsdale is definitely a dealership to do business with!!! There was no pressure when I bought my car & their service department is amazing!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/22/2016 11:41 AM

Thank you Tod for the glowing review.

We are very glad to be your dealership for sales and service and we look forward to serving you for many years, miles, and cars to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
SK
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Sharon K.
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people great car!
Outstanding efforts!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/09/2016 11:44 AM

Thank you Sharon.

We are lucky to service greats Cara for great customers.  We appreciate the special mention for your advisor and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
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Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Excellent service as always
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/06/2016 06:02 PM

Thank you for the excellent review.

We appreciate your business and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RB
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Rachel B.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Very happy with service and employees.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/30/2015 03:38 PM

Thank you Rachel.

We appreciate the review and we look forward to serving you again soon.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
TC
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THOMAS C.
Scottsdale, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Inial maintance for car
The full up on the appointment was excellent. Facility clean and the people friendly. Everything was done in a timely manner.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/09/2015 05:22 PM

Thank you Thomas.

We are glad to be your dealership.  We are glad you enjoyed our facility and staff.  We look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MW
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MARIA W.
Scottsdale, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
The customer service and service agent(s) at Earnhardt Hyundai North Scottsdale are all very pleasant, helpful and professionals.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/07/2015 07:25 PM

Thank you Maria.

We are glad to be your dealership and we really appreciate the 5 star review.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
AA
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ANITA A.
Phoenix, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service is great
Meets and exceeds expectations
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/03/2015 07:27 AM

Thank you Anita for the great review.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
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