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SureCritic / Hyundai Dealer / Puente Hills Hyundai / ROBERT BINKLEY
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ROBERT BINKLEY

Puente Hills Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
85

Reviews of ROBERT BINKLEY

SE
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SERGIO E.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My car was serviced in a timely manner and the staff is friendly and courteous.
Its clean and well maintained.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/03/2016 08:24 AM

Hi Sergio.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
RM
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Rolando M.
Los Angeles, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department is great
Yes
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/03/2016 08:28 AM

Hi Rolando.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
OC
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Orlando C.
Rch Cucamonga, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service DEPT with Javer or Larry
Outstanding!!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/20/2016 11:08 AM

Hi Orlando.
Thank you for taking the time towrite your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
YK
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Yeonhee K.
Phelan, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful Service
I received great service. Your employee worked really hard in helping me get my car fixed and provided me with useful and beneficial services
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/18/2016 08:03 AM

Hi Yeonhee.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
Hacienda Heights, CA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unexpected Sunday...nice they were open
It was so nice and peaceful, not crowded, everyone was warm and friendly.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/18/2016 08:04 AM

Hi Sean
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
Walnut, CA
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Terrible customer service
NO spare tire in a brand new vehicle, no temporary spare. Nothing, and no disclosure to that effect. Add to that they do not repair flats so you are forced to purchase a brand new tire.
Not Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/14/2016 12:55 PM

Hi Muriel.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
La Crescenta, CA
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kindness, Detail explanation
Good
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/30/2016 09:21 AM

Hi Yongil.
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
JM
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Joseph M.
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfactory service!
Excellent service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/27/2016 09:59 AM

Hi Joseph.
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
RJ
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Ronald J.
Walnut, CA
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Representatives and service.
I have and will recommend PHHyundai to friends.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/20/2016 08:11 AM

Hi Ronald.
thank you for taking the time to write your review.
We appreciate your business and your possitive comments

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
PR
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Peter R.
2013 Hyundai Equus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Technicians might be somewhat more careful and complete in their work, sometimes
Normal mileage service was done properly and timely; however my requested front end warning sensor correction was not found nor made.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/20/2016 08:08 AM

Hi Peter
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
SL
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SING L.
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job
Friendliness, cleaniness and quickness.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/08/2016 08:27 AM

Hi Sing.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
FC
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Frances C.
Hacienda Heights, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service & Quality Care
I've now had my Elantra GT for a year, and I not only love my car, I love the fact that I can take it to the dealership for maintenance any day of the week and expect great service. Folks are always warm and friendly, and while they're admittedly not great car-washers, as an add-on for standard services such as oil change, I'm fine.

In case management reads this: Hyundai really ought to consider updating the interior of the dealership, especially the "owner's lounge" or waiting area to reflect the standard and quality of the brand, which is only getting better. Walking into this dealership isn't exactly an "experience" that higher-end consumers might be wanting, such as those who might consider the Equus or even just the Genesis. It's a shame because these cars rival the luxury brands, and presentation matters. It's not READING quality. I really enjoyed the LA Car Show owner's lounge, would love to feel the same about my dealership.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/07/2016 03:06 PM

Hi Frances
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
AM
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Alfredo M.
Covina, CA
2014 Hyundai Equus
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Nightmare!
I am return with you!
Not Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/02/2016 11:39 AM

Hi Alfredo
Thank you for taking the time to write your review.
We  appreciate your business  service advisor will contact you regarding your part , apologise for the inconvinience we may have caused.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
HC
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Hayden C.
San Marino, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
60 K maintenace
Very professional service in all respects.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/01/2016 09:09 AM

Hi Hayden
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.
Glad to hear we explained all in detail.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
CO
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Christian O.
Diamond Bar, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff
Javier in service is the best! He is so helpful and really cares about the customer. I really only recommend dealing with him directly.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 05/26/2016 08:49 AM

Hi Christian.
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
LV
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Leticia V.
Pico Rivera, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service!
Staff is welcoming, very professional, accommodating. Good snacks especially early morning.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 05/18/2016 02:22 PM

Hi Leticia.
Thank you for taking the time to write your review
we appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
MG
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Miguel G.
2013 Hyundai Veloster
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
So-So customer service
Guy who checks you in was as personable as a kiosk.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 04/20/2016 12:28 PM

Hi Miguel
Thank you for taking  the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
VH
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Virginia H.
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast for unscheduled maintanance
I had service done on a Sunday, it was quick and seamless. Thumbs up!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 04/13/2016 08:01 AM

Hi Virginia
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful
They are always so helpful. I really like the service.
Recommended
Employees worked with
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ROBERT BINKLEY
EM
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Edward M.
La Habra, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT service
I LOVE coming to Puente Hills Hyundai. I would, and I have recommended this business to my friends and family.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 03/01/2016 03:36 PM

Hi Edward
Thank you for taking the time to write your review.
We appreciate your business and your positive comments.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
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