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SureCritic / Hyundai Dealer / Puente Hills Hyundai / ROBERT BINKLEY
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ROBERT BINKLEY

Puente Hills Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
85

Reviews of ROBERT BINKLEY

CA
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CARLOS A.
Pico Rivera, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I'm very happy how they make it very comfortable for the customer and free car wash after every service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/22/2016 08:12 AM

Hi Carlos
Thank you for taking the time to write your review.
We appreciate your business and your valued feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
CH
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CHARLES H.
Hacienda Heights, CA
2013 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Dis-Service
The worst experience I have every had at any dealership while waiting for service. Foul-mouthed employee's, employee's getting into physical altercations and my vehicle not serviced properly. I'll just spend the time, effort and money to drive to Roseville Hyundai in Sacramento, from our home in the LA area where they really know what customer service is all about. Puente Hills Hyundai needs to send their employee's up to Roseville to learn how to do it right!!! Don't waste your time taking your vehicle to Puente Hills!
Not Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/25/2016 08:44 AM

Hi Charles.
We can not apoligise enough as a management team.
We do appreciate you bringing this matter to our attention.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
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Verified Customer
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Free food and kind smiles
Everyone here is always very kind. They give thorough explanations for what's being done to my car and are always considerate of my time. Plus free hot dogs and pop corn? You can't beat that!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/20/2016 08:45 AM

Hi Elenor
Thank you for taking the time to write your review.
We appreciate your business, and the positive comments.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
CO
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CHARLES O.
Whittier, CA
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service on a warranty repair
Go to love that 5 year bumper to bumper warranty. When the engine light came on 3years after buying the car, I immediately panicked and braced nyself for a heft repair bill, I then realized that my car, unlike the competitikon had a 5 year bumper to bumper warrant. I rolled in Puente Hills Hyundai and got it fixed with very helpful and courteous service from Jason the service writer and an excellent service technician working behind the scenes. Thank you!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 11/27/2015 08:50 AM

Hi Charles
thank you for taking the time to write your review.
We appreciate the positive comments.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
KL
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KAREN L.
Ontario, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
2016 Volester
Great job on getting my new vehicle repaired and towed to your dealership on a Sunday! Great service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 11/27/2015 10:36 AM

Hi Karen
Thank you for taking the time to write your review
Glad to hear we took care of your vehicle in a timely manner

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
RC
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ROBERT C.
Whittier, CA
2015 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service as always.
My purpose on Sunday afternoon was to leave my vehicle for an early bird drop off. My service advisor Richard told me that the vehicle would be ready on Sunday.
Our vehicle was serviced and ready to roll in record time.
I was impressed.
Thank you for your awesome customer service.
Sincerely,
Robert & Marilyn Carcano
Whittier, CA
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/22/2015 08:50 AM

Hi Robert
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
Whittier, CA
2003 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
mechanics suck
it takes 5 days to fix the cars and in reality took 2 hours to fix... mechanics suck...
Not Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/18/2015 09:06 AM


Hi Juan
Thank you for valued input

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
JR
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JOSEPH R.
Walnut, CA
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I have had my Equus for three years now and I have always received Prompt, Excellent, and Professional Service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/09/2015 11:54 AM


Hi Joseph
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
JO
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JENNIFER O.
Alhambra, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
Friendly, quick service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/26/2015 08:01 AM

Hi Jennifer.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
KA
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KIMBERLY A.
Orange, CA
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Attitdue Very Knowledgeable
Fast Friendly Reliable Javier Esquivel is the Best
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/14/2015 10:13 AM

Hi Kimberly
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
Verified Customer
Brea, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Stand behind Warranty
Purchased a new Sonata that had arrived from another dealer. 5 months later, it was determined that one of the tires had been repaired and had a slow leak. They changed the tire, no questions asked.
Thank you to Javier.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/03/2015 08:21 AM

Hi Rene
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
FT
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FRANKEI T.
Riverside, CA
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
greet with a smile
great
Recommended
Employees worked with
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ROBERT BINKLEY
VS
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VOLKER S.
Rowland Heights, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Servive writer
Clean and on time with service
Steve Vargas has a good attitude
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/09/2015 10:33 AM

Hi Volker
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department is always great.
Javer in the service department is wonderful. He is always willing to work with you and to get the job done.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/11/2014 09:42 AM

Hi Sharon
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
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