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SureCritic / Hyundai Dealer / Dennis Hyundai of Easton / TODD KISTLER
TK

TODD KISTLER

Dennis Hyundai of Easton
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(375 reviews)
82

Reviews of TODD KISTLER

Verified Customer
Columbus, OH
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place for service.
Always pleasant and accommodating. They listen well to all issues with the car.
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 05/11/2018 02:32 PM

We're glad our dealership was pleasant and accomodating during your visit and made sure they listened to all issues needing a look. Thank you for trusting Dennis Hyundai!

Employees worked with
TK
TODD KISTLER
DH
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Diane H.
Columbus, OH
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
outstanding service
Todd and the other service techs always make me fee so welcome and provide the best care. I had received an email from Hyundai that I needed $142 worth of service. Todd reassured me I only needed an oil change. Thank you!
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 05/07/2018 06:07 PM

We're proud to hear about the great customer service provided to you each and every time by Todd and the team! Thank you for sharing and for your continued business. We hope to never let you down, Diane!

Employees worked with
TK
TODD KISTLER
KW
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Keena W.
Columbus, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The Best Damn Service Ever!!
So crazy thing happens. I’m driving minding my business enjoying my lunch break music concert in my car. I’m driving about to let my window up and then boom, window isn’t going up. I’m freaking out, like I live in Ohio where we have no clue how the weather can be and my window is stuck down. I drive into the service bay and Todd Kistler was swift and real polite, “ so what brings you in?” I tell him “I think I broke my window.” The part had to be ordered and I had my baby back the next day. Dennis Hyundai East always does my service and hey do a fantastic job every time!!
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 05/07/2018 08:35 AM

Keena, we are glad to hear that Todd did a great job for you. Thank you for taking the time to write such a nice review.

Employees worked with
TK
TODD KISTLER
CS
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Cathy S.
Orient, OH
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Pleasant experience. I will go back again.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 05/07/2018 08:30 AM

Thank you for the review. See you at your next service.

Employees worked with
TK
TODD KISTLER
MB
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Michael B.
Columbus, OH
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
5 star as always
Always a great experience
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 05/02/2018 05:50 PM

We're pleased to hear that you always receive 5 star service and we appreciate your continued business, Michael!

Employees worked with
TK
TODD KISTLER
JD
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James D.
Galena, OH
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
Took less than an hour to perform the service. (oil change and inspection)
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 04/23/2018 03:36 PM

That's great to hear, James! Thank you for your business.

Employees worked with
TK
TODD KISTLER
NU
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Navnit U.
Presto, PA
2008 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice Staff, Nice Service, Honest Work!
Vehicle was with my Child at OSU campus, Transmission Troubles fortunately in Parking Lot, Got towed to Dennis Hyundai.
Todd Kistler, very Professional, Honest Service Manager worked with me in Pittsburgh over phone, Mechanic Sean Murphy did good Job.
Cashiers Melanie and Keena Woods were very helpful and courteous! Manager Casey kept us informed timely.
My Child would graduate and then the vehicle would be at different location hence I may not have chance to utilize their services.
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 04/09/2018 04:25 PM

Nav, we appreciate the compliments on our team and your interactions with each of them. It's great to hear that they all treated you so well and made sure you had a positive experience. We're here if you ever need us in the future!

Employees worked with
TK
TODD KISTLER
Verified Customer
Groveport, OH
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Outstanding customer service and maintenance.
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 04/03/2018 08:34 AM

We're glad you think so! Thank you for trusting us with your service needs.

Employees worked with
TK
TODD KISTLER
SP
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Sonya P.
Columbus, OH
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was good
Service was great
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/30/2018 07:02 PM

We're so glad to hear it, Sonya! Thank you.

Employees worked with
TK
TODD KISTLER
Verified Customer
Pataskala, OH
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service staff
Always greeted with a smile and provided with honest feedback on recommended service needs.
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/30/2018 07:02 PM

That's the kind of feedback we love to hear! Thank you for trusting our team to get done what is needed. See you next time!

Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Keep it up
I just enjoy the professionalism and getting work done in a timely manner
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/23/2018 06:12 PM

We're glad to hear about your positive experiences and hope to never let you down. See you next time!

Employees worked with
TK
TODD KISTLER
DA
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Dennis A.
New Albany, OH
2010 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Collision Associate
I had an accident later in the day/evening of a major snowfall (before all the other 'natural' accidents due to snow) - and Dennis Hyundai was very quick to repair my Sonata.
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/23/2018 06:10 PM

We're glad to hear that our team was able to quickly assist and get your vehicle repaired!

Employees worked with
TK
TODD KISTLER
RT
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Ronald T.
Westerville, OH
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Repair visit
They were prompt, professional, and courteous. The associate explained their findings and worked within our guidelines for time and expenses.
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/21/2018 09:12 AM

We're pleased that our team was prompt, professional, and courteous and made sure everything was well explained! Thank you for your business, Ronald.

Employees worked with
TK
TODD KISTLER
JC
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Joe C.
Columbus, OH
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Found a new best place!
Very pleasant and informative experience. Todd in service was a great help, very attentive to our issues, and emailed us a very impressive and informative report.

We'll be back. Joe Cotter
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/21/2018 09:11 AM

Joe, we're happy to hear that Todd was attentive and helpful and made sure you had all the information needed! Thank you for coming to Dennis Hyundai for your service needs.

Employees worked with
TK
TODD KISTLER
BH
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Brad H.
Columbus, OH
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I must confess they continue to impress
Hands down the best service I have ever experienced from a dealership. I genuinely love these people, the service managers are respectful, friendly and honest when dealing with me. they have never been anything less than professional and friendly on a personal level. Other dealerships should take note and strive to achieve this level of satisfaction from their customers.
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/19/2018 01:20 PM

Brad, we are honored by your kind feedback and love having you as a customer of ours! We hope to never let you down and look forward to our next chance to serve you. Than you for your continued business and compliments on our team.

Employees worked with
TK
TODD KISTLER
TJ
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Tamar J.
Canal Winchester, OH
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good services
Lovely people at Easton
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/19/2018 01:20 PM

Tamar, we appreciate you rkind words about our team members!

Employees worked with
TK
TODD KISTLER
LA
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Luciana A.
Columbus, OH
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
What title?
Is ok. Small.area. Customer lounge too open
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/16/2018 10:53 AM

We appreciate your feedback on our dealership, Luciana.

Employees worked with
TK
TODD KISTLER
LC
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Linda C.
Columbus, OH
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept
Best service ever... professional advisor explained everything clearly, very polite, will definitely be back for future work!
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/14/2018 12:12 PM

Wow, thank you for such kind feedback, Linda! We're so glad our team made sure everything was explained and understood. See you next time!

Employees worked with
TK
TODD KISTLER
RK
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Renae K.
Columbus, OH
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service was superb and they don't recommend service you dont need
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/12/2018 07:01 PM

We appreciate your feedback, Renae!

Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Good Service and courteous staff
Recommended
Stacie S. from Dennis Hyundai of Easton responded on 03/09/2018 04:36 PM

We appreciate your feedback!

Employees worked with
TK
TODD KISTLER
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