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SureCritic / Hyundai Dealer / St. Charles Hyundai / TYLER RODRIGUEZ
TR

TYLER RODRIGUEZ

Service Advisor
St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(401 reviews)
78

Reviews of TYLER RODRIGUEZ

LB
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Lawanda B.
Saint Louis, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
They provide excellent quality service and make sure your experience is great
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/18/2019 06:41 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
O Fallon, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I have never had a bad experience at St. Charles Hyundai. Everyone is always very nice and very efficient at their job.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/13/2019 02:01 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
CP
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Candace P.
Florissant, MO
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy Oil Change
I really appreciate having an option to have my oil changed at my dealer.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/13/2019 02:01 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
SG
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Scott G.
Dardenne Prairie, MO
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata service review
Dealership excellent, Tyler my advisor excellent. Bob another advisor excellent

Just want to know about the update and repair taking so long
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/09/2019 05:26 AM

Thank you for the survey. We appreciate your service with us at St. Charles Hyundai and also thankful for the inout provided. We will do our best to earn that fifth star to make sure your next scheduled maintenance is a much better and improved one. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
KS
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Karla S.
Saint Charles, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great "Happy Hour" price on a efficient oil change
Service was as quick and efficient as any 'quick oil change'. with the Super Happy Hour price! and the added benefit of they know if there are any Recalls or upgrades for my Hyundai.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/08/2019 10:29 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JM
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Judith M.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Knowledgeable and Helpful Service Advisors
I had my vehicle in recently for some scheduled maintenance that needed to be done. It was completed fairly quickly in the time I had been told it would take. The service advisor (Tyler) was really great in working with me so I could use a competitor's discount coupon that I had brought in with me. I really appreciated him doing that.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/08/2019 05:16 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DM
DON MCELREA
Verified Customer
Saint Charles, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
update software
done when promised
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/29/2019 05:47 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
AE
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Arthur E.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St Charles Hyundai service reliable and honest
My recent service was handle well. All things were done well. Only necessary services were performed. This service included the 60000 mile warranty items , an oil change, a warranty covered blind spot malfunction, and a recall item. This was performed at reasonable cost and in a reasonable time.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/28/2019 12:37 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Lake Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service dept review
Fast and efficient service department
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/28/2019 04:54 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
TB
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The B.
Saint Charles, MO
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great respose
Very satisfied with all service
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/24/2019 05:13 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
TB
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Theresa B.
St. Louis, MO
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good customer service
Answered all my questions and offered speedy service.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/22/2019 02:48 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Saint Charles, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous, friendly staff
Good, reliable job
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/18/2019 02:24 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
YS
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Yvonne S.
O Fallon, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Evweyone is friendly And I thank you for the car wash
Yvonne S
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/17/2019 05:11 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
RK
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Rita K.
O Fallon, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
work on my Hyundai
Everyone was very kind and helpful and my car was done in a very timely manner
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/17/2019 05:11 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JM
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Jason M.
Saint Peters, MO
2017 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not the best service this time around
This last trip though I was a bit annoyed. I'd like to suggest in the future you tell your customers/appointments that you are running behind and how long. I had an 8:30 appointment and then saw my car still sitting outside at 9:30 am, I had to go out to the service customer rep who checked me in to ask how much longer before my car is taken in. He came back and said I'm the next one, and he apologized that their behind from the water main break at Nissan. Would have been nice to know, I had my daughter with me and was not prepared to stay 2.5 hours for an oil change and tire rotation. I also had asked for a car wash. I came out to the car to find it was not washed, I did not bother going back in due to a screaming child and the long wait.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/14/2019 10:38 AM

Thank you for the survey, we appreciate your business with us here at St. Charles Hyundai. We do apologize for the inconvenience of the longer wait and we intend to make your next scheduled visit a better one.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Saint Louis, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Great place, always friendly staff.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/14/2019 05:00 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
SM
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Shurman M.
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and easy, friendly staff.
Been taking care of my car for years. Great staff.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/14/2019 04:59 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
LD
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Linda D.
O Fallon, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai
Cleanliness, courtesy, service, prompt, friendly and excellence.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/11/2019 04:52 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
SA
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Sarah A.
Warrenton, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREATEST SERVICE EVER!
speedy service, done right! I will be back for sure!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/10/2019 05:54 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DT
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David T.
Saint Peters, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, great people
The people we work with at St. Charles Hyundai are simply the best. They listen and have a fun conversation with you, while addressing my questions and concerns. Looking forward to purchasing my next vehicle with them.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 01/07/2019 01:05 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
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