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SureCritic / Hyundai Dealer / Pohanka Hyundai / WILL BISHOP
WB

WILL BISHOP

Pohanka Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(917 reviews)
67

Reviews of WILL BISHOP

KA
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Kenya A.
Temple Hills, MD
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast Service
I come here for all my service needs.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 08/23/2017 11:28 AM

Thank you for your review. We truly appreciate the opportunity to serve you. We look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
SB
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Shontell B.
Uppr Marlboro, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding customer service and comfortable waiting area.
I love my Pohanka Hyundai Service Center experiences. I never have any complaints. The customer service is always outstanding.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 08/12/2017 11:33 AM

 

Thank you for your review. I’m so pleased you enjoyed our services. Will and the team work hard to make sure every client receives personal attention, quick responses and, of course, the best possible sevice! Look forward to seeing you next service visit


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
KP
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Karen P.
Clinton, MD
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They Take Good Care of Me
I bring my vehicle in for all maintenance issues. They take care of me and keep me informed of what is going on now and what I have to do in the future. This allows me to prepare financially and helps me to keep my car in the best shape possible
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 08/10/2017 08:07 AM

It was our sincere pleasure to provide our service for you recently. I’m so pleased you enjoyed our services. It was a pleasure working with you, so if you ever need us in the future, just give us a call!




Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
Verified Customer
Washington, DC
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
it was all about making money.
you no that old saying, if you dont have anything good to say then dont say anything. but the vehicle service manager needs to attend some updated customer service training.
Not Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 08/07/2017 08:15 AM

 

 

Thank you for taking the time to tell us about your experience at POHANKA HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the POHANKA HYUNDAI store, I am sorry to hear that you found your service experience to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: rdykes@pohanka.com. Or my phone number is 301-909-7531 if you prefer a phone conversation.

Employees worked with
WB
WILL BISHOP
BN
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Ben N.
Largo, MD
2010 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly environment
Courtesy and friendly environment. Please write my name correctly. It's Ben NWAOCHEI
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 08/03/2017 06:50 AM

Thank you for your review. We truly appreciate the opportunity to serve


Ralph Dykes
Service Manager
Po you at Pohanka Hyundai and look forward to seeing you again soon.hanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
PJ
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Pamela J.
Camp Springs, MD
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Will was great
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 08/01/2017 04:18 PM

Thanks,  It was a pleasure working with you, so if you ever need us in the future, just give us a call!


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
Verified Customer
Bowie, MD
2011 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service (Wil)
Yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/25/2017 05:02 PM

I’m so pleased you enjoyed our services. We truly appreciate your business and trust in us. I am very happy to hear that Will and the service staff met your needs. Look forward to seeing you on your next service.




Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
DF
DWAYNE FORRESTER
TY
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Thomas Y.
Capitol Heights, MD
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
In and services
Yes I would
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/25/2017 04:54 PM

Happy we where able to meet your needs. Glad that part was covered as well. See you next service. 



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
Verified Customer
Oxon Hill, MD
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism of the service advisors!!
I will recommend this to family and friends.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/20/2017 05:07 PM

It was our sincere pleasure to provide our service for you recently. We are a local business that depends on positive word-of-mouth for business and would greatly appreciate it if you would recommend our business to your friends and neighbors. We look forward to seeing you and your family at your next appointments




Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
JS
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Jordy S.
Bowie, MD
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Experience
The place neat and the people are nice. My car still seem like it needs another wheel alignment after leaving.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/20/2017 05:32 PM

Thank you for leaving your feedback. When you get a opportunity please call Will so we can re check the alignment for you at no charge.



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
KM
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Krystle M.
Upper Marlboro, MD
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Same Day Service
In and out within 3 hours, having replace my pads and brakes. Called 30 mins before arrival time.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/06/2017 02:53 PM

Thank you for your wonderful review. Will and I truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
EM
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Evelyn M.
District Heights, MD
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
clean
It's a comfortable atmosphere nice and relaxing nice TV .
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/06/2017 08:32 AM

Thank you for the wonderful compliment. We look forward to seeing you again soon.



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
Verified Customer
Silver Spring, MD
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks!
Very efficient as usual!
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 07/05/2017 02:26 PM

Thank you for your review. We truly appreciate the opportunity to serve you.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
JA
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Joseph A.
Washington, DC
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Johanna Hyundia Service
I was very pleased with the service as always
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/17/2017 01:31 PM

Will & I thank you for your review. We appreciate the trust you place in us for your service.. Each review is both read and appreciated by our whole team.  We look forward to seeing you at your next appointment.



Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
JF
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Joseph F.
Cheverly, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The service is outstanding.
yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/12/2017 06:04 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
KD
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KYLE D.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My auto family
Excellent team with Will and Sean at the helm. I wouldn't go any where else for service.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/03/2017 12:11 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
DF
DWAYNE FORRESTER
PW
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Philomena W.
Fort Washington, MD
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Tires, alignment and oil change of 2012 Genesis
Courtesy of service rep and cashier and willingness to help
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/03/2017 12:11 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
Verified Customer
Washington, DC
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
The guys who check you in are very nice and friendly. Also very knowledgeable
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 06/03/2017 12:15 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
Verified Customer
Clinton, MD
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr Will Bishop, Service Advisor.
thanks again Will Bishop for the great service that what kept me coming back. THANK WILL.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 05/29/2017 10:58 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
DF
DWAYNE FORRESTER
IM
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Isabelle M.
District Heights, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
I did not say it was so great, I said I had excellent service.
No because my friends do not drive Hyundai's.
Not Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 05/24/2017 09:00 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
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