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SureCritic / Hyundai Dealer / Pohanka Hyundai / WILL BISHOP
WB

WILL BISHOP

Pohanka Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(917 reviews)
67

Reviews of WILL BISHOP

Verified Customer
Glenn Dale, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
My service advisor gives a thorough explaination (with a smile) of the services that are being performed on my vehicle
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/22/2017 06:22 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
DY
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Daryl Y.
Washington, DC
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people who work there
Five stars
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/22/2017 06:23 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
DF
DWAYNE FORRESTER
Verified Customer
Fort Washington, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service but horrible cashier!
Stay away from the pregnant young girl sitting at the cashiers desk. Bad attitude!
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/10/2017 05:30 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
LH
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Lillie H.
Capitol Heights, MD
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, knowledgeable people
Great service department,number one in my book!
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/09/2017 10:36 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
Verified Customer
Upper Marlboro, MD
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service visit
Thank you
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/09/2017 10:38 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
BG
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Betty G.
Washington, DC
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Great
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 02/08/2017 10:58 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CJ
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CHRISTINE J.
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
location
yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/30/2017 06:36 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
GT
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Gail Ida T.
Capitol Heights, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people are so kind and professional
Excellent service thank u do muvh
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/27/2017 05:36 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
DG
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Delrese G.
Upper Marlboro, MD
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE AT THE 59TH HOUR
The members of this service department did their very best to accommodate me even coming in at the last minute due to the threat of inclement weather. I appreciate how they made me feel comfortable and conducted business in a professional manner -- so close to closing.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/20/2017 11:02 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
Verified Customer
District Heights, MD
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
It is near my house
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/06/2017 07:43 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with
WB
WILL BISHOP
JJ
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Janay J.
Suitland, MD
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service at Pohanka Hyundai has been great since the bought my car there in April 2015. Not sure what was going on the day of my last service, but everything worked out.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 01/02/2017 05:27 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
JB
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JANET B.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy and Friendly Service
Always on Time and Always convenient
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/27/2016 08:08 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
PG
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Patricia G.
Hyattsville, MD
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good friendly
yes I would recommend the business to a friend
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/27/2016 05:05 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon. Please stop by so we can take care of this for you.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
JB
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Johathan B.
Bowie, MD
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
Awesome
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/26/2016 02:19 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
AB
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ANTHONY B.
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service time
Service time
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/06/2016 08:02 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
DF
DWAYNE FORRESTER
Verified Customer
Washington, DC
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Ok
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/28/2016 06:56 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
PJ
gravatar
Pamela J.
Clinton, MD
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Greeting
When I arrived Mr. Will greeted me at the door and made sure my brakes were fixed in a timely matter. Great Experience
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/25/2016 06:12 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
Verified Customer
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
I always try to work with the same Service Agent - Will Bishop. Good service, no issues. Does take quite a while though. I'm fortunate we have two cars and can just drop one off, but that has to be scheduled and arranged when you know they are going to keep your car ALL day for any type of issue major or minor.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/21/2016 08:03 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. I apologize for the communication with you, I will discuss this with my employees. We look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
BT
gravatar
Bianca T.
Upper Marlboro, MD
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First maintenance
I was very pleased with the overall service.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/20/2016 06:46 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
Verified Customer
Washington, DC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly
I would recommend this dealer because the hours fits anyone's schedule and people there are very friendly
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/16/2016 04:31 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
WB
WILL BISHOP
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