My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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Will never over charge you or expect you to have to get everything fixed. Quick, efficient, professio
nal, and always cares about each customer.
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1172 Tuscarawas Ave Nw
New Philadelphia, OH 44663-1020
4.9
(1,184 Reviews)
SZ
Was able to get service quickly.
Customer service was excellent. Listened to my problem and they were able to give the cause of the br
eakdown. Told me to bring it right in. Estimate for turn around/repair was spot on and cost was less than quoted. Being on a fixed income, it was wonderful! Thanks for helping me out. 👍🏻
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The best mechanic...reasonable prices...care about what your problem is...will fix it and stand behin
d their work..
Try them you won't be sorry...this is a review from a very satisfied customer
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I had never been to Sun mark, so as always I was leery of going there as a needed a new mechanic. The
gentleman that helped me was extremely knowledgeable and took care of my Jeep with his expertise. I am very satisfied and I will return. And it helps that my mechanic also owns a Jeep so I feel 100 times more comfortable. Would highly recommend
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I have 30 year old Saab and had a flat while I was out on a drive. The car was towed to Mayflower a
nd they took a look and advised that the wheel was punctured as well. Parts for these vehicles are not easy to come by and they helped me find what I needed and got me fixed up in no time. If not for their help my 30 plus year old car may have been grounded. This is a great business with a great group of people. So grateful to them!
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