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1st Choice Autoworks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(951) 677-6266

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
26793 Madison Ave Suite 107 Murrieta, CA 92562
1st Choice Autoworks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)

SS
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Scott S.
Murrieta, CA
BMW 740i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Very friendly and knowledgeable staff. Luke was very professional
From the moment I walked in the door I was treated like I was the most important person in the room.

LO
Linda O.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Good honest work
They were all friendly and patient. They explained clearly the trouble with my car.

CL
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Cheryl L.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great service
We are liking the new owners. John always did a great job on our cars. We are impressed with the great service, we love the new notifications via email and texts. Easy to book an appointment and they always get the job done quickly and efficiently.

JJ
Joey J.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Pricy service under my budget…
After some research I had an estimate in mind for approximate cost. 1st Choice came in under budget allowing me to complete all required repairs.

CM
Carl M.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Great service tell what the issues are and lets you know what’s a priority firsthand
Great service and they detect the issues of your vehicle and also advise you on what first priority to repair so you won’t be without your vehicle.

JW
James W.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Always the best
Great customer service, fast, affordable and trusting.
The Team a. from 1st Choice Autoworks responded on 02/12/2025 02:14 PM

We appreciate your recognition of our customer service and the efficiency with which we operate. It is always our priority to provide reliable and affordable solutions for our valued clients. Rest assured, we will continue to uphold these standards each visit.  Thank you for your business.


LH
Laurie H.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Very detailed assessment
I didn’t sense any kind of upsell. Luke was fair and reasonable. Felt like I was in safe hands for repairs.
The Team a. from 1st Choice Autoworks responded on 02/12/2025 02:12 PM

We deeply appreciate your feedback and are delighted to hear you experienced our commitment to transparency and fairness during your visit. We are happy that you chose us as your new shop in the area.   Thank you for your bussiness.


JM
Jim M.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Exceptional service.
These guys are great. I also left a Google review on 1st Choice. This is the way everyone should run their company. customer service. talk to them. As them questions. I had a intermittent noise coming from the front end. They identified it and told me what was going on and a course of action on fixing it. It was great advice and direction. Five star. I really like these guys and will not hesitate to return or recommend their service. plus they did an entire vehicle check. Nice
The Team a. from 1st Choice Autoworks responded on 02/12/2025 02:10 PM

We're so glad to hear you had a fantastic experience with us! We are happy we were able to find and fix the noise. We appreciate your trust in us and can't wait to help you with your vehicle again anytime you need. Happy driving!


JG
Jonathan G.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Changing mexhanics
It’s time at 1st Choice Autoworks. Luke was very nice and helpful in letting me know the issues I had with my Mazda 6. They sent over the diagnostic check on the car with pictures of the issues found. He communicated with me to let me know what were the most pressing items and let me know what could wait and be checked at my next oil change. I would definitely recommend them. My last mechanic was not this communicative with me. I appreciate the work they did. The car feels much better.
The Team a. from 1st Choice Autoworks responded on 02/12/2025 02:07 PM

We greatly appreciate your feedback following your visit to 1st Choice Autoworks. It is wonderful to hear that you got a detailed diagnostic review and we maintained open lines of communication throughout the process. We believes that proper communication is key—after all, not knowing what's wrong with your car can feel like being stuck in a suspenseful mystery novel without any plot twists. We are delighted that your Mazda 6 is feeling much better. Thank you for recommending our services; we look forward to keeping your vehicle in prime condition for many miles to come. Safe travels!


MM
Marvin M.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Great Car Service @ an affordable price.
Luke and Matt are a pleasure to work with and have taken care of my car needs. Definitely the best in the area I would recommend this location to anyone.
The Team a. from 1st Choice Autoworks responded on 02/12/2025 02:04 PM

Marvin Thank you so much for coming in and the great review.   I'm Glad we could find and fix the issue with your corvette.  We look forward to seeing you again.


SP
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Skye P.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Great service and Great Results
First Choice has always been a place i would go for service on my vehicles. I've serviced my Prius at Toyota a few times and they weren't able to resolve my issue and fix the noise that was coming from my car. I spoke to the guys at First choice and they told me they'd evaluate it and let me know. They let me know their findings and gave me the price. it took them a day or two to do the repairs. my wife picked up the vehicle and was amazed at the difference in the way it drives. noise gone and she's 100% happy with the results.
The Team a. from 1st Choice Autoworks responded on 01/06/2025 03:58 PM

We appreciate your enthusiastic feedback and are delighted to hear about your positive experience with us.  Our team is always eager to tackle the challenges that other garages might shy away from, and we’re pleased that the noise is now just a distant memory. We hope your wife enjoys those peaceful drives, and if any more vehicular symphonies arise, you know where to find us!


JR
Joe R.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Outstanding Same-Day Service at 1st Choice Autoworks!
I recently had the pleasure of bringing my car to 1st Choice Autoworks, and I couldn't be more satisfied with the experience. From the moment I walked in, the team was incredibly knowledgeable and welcoming. They quickly diagnosed the issue with my vehicle, sourced the necessary parts, and had the repair completed all on the same day!

Their efficiency and expertise are second to none. I was impressed with how smoothly everything went, and their commitment to getting me back on the road as soon as possible was evident. The staff's depth of knowledge and fairness in their pricing truly set them apart from other auto repair shops.

If you're looking for a local, trustworthy service that's affordable and dependable, I highly recommend 1st Choice Autoworks. They exceeded my expectations and have earned my trust for all future automotive needs.
The Team a. from 1st Choice Autoworks responded on 01/06/2025 03:54 PM

It sounds like you had an outstanding experience at 1st Choice Autoworks, and we're delighted to hear it! We thrives on providing top-notch service and ensuring every customer's experience is smooth. It's always great to know that our efforts to diagnose and repair quickly resonate with our customers. Your praise for our efficiency and expertise is music to our ears. We believe in transparency and fairness, so we’re glad that you noticed our commitment to both quality work and reasonable pricing. We appreciate you recommending us to others. 


SF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Workmanship
They did a amazing job, quotes were exactly what they said,the time was also as they said.top shelf service from start to finish.unheard of now a days.once again thank you.
The Team a. from 1st Choice Autoworks responded on 12/26/2024 12:56 PM

Scott we appreciate your wonderful feedback. It is always gratifying to hear that our services hit the mark and that we were able to provide transparency in both our quotes and timelines.  We value your trust and look forward to being your go-to for any future automotive needs.


Verified Customer
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Great service
I broke down on Friday afternoon and by the time I was able to get my car towed to the shop it was already 4:30. They not only diagnosed my car, but also got me an Uber home. On Monday the car was ready as they said. No extra charges, unnecessary work pushed. Great honest business. Will be bringing my family’s cars here from now on.
The Team a. from 1st Choice Autoworks responded on 12/26/2024 12:54 PM

Thank you for taking the time to share your positive experience with us. We appreciate your trust in our services and are excited to welcome your family's vehicles in the future. Rest assured, we will continue to uphold our commitment to honesty and transparency, ensuring that no unnecessary work finds its way onto our workbench! 


MK
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Mark K.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Infiniti Service
I always am happy with the service and pricing when I visit ..
The Team a. from 1st Choice Autoworks responded on 12/26/2024 12:52 PM

We appreciate your positive feedback and are delighted to learn that you are consistently satisfied with our service and pricing. We look forward to ensuring your vehicle continues to run smoothly and efficiently. 


Displaying Review 1 - 15 of 29 in total
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